20
Kaden Owner’s Guide
Evaporative Air Coolers
KADEN EVAPORATIVE COOLER ("UNIT") WARRANTY
Manufactured by Rinnai Australia Pty. Ltd. 100 Atlantic Drive, Keysborough, Vic 3173.
1. DEFINITIONS
The terms listed below shall have the following meanings:
1�1
Authorised Service Representative” means an independent service contractor authorised by Rinnai or Rinnai
service personnel�
1�2
“Rinnai” means Rinnai Australia Pty. Ltd. ABN 74 005 138 764 and any related company.
1�3
Certificate(s) of Compliance” means certificate(s) issued by licensed personnel including plumbers,
refrigeration mechanics, electricians or other relevant trades people to certify that any prescribed works
comply with applicable regulatory requirements�
1�4
Certificate(s) of Occupancy” means certificate(s) issued by the local council which certifies that a home can
be occupied�
1�5
“Installation Site” means the site at which the Product is originally installed.
1�6
“Normal Business Hours” means 8:30am to 5:00pm week days excluding public holidays.
1�7
“Operating Instructions” means the user manual or other documentation which provides detailed instructions
on the proper operation and maintenance of the Product�
1�8
“Other Applications” means any Product used for non-Residential and Light Commercial Applications. Other
Applications may include but are not limited to factory, IT/Server room, telephone exchange, processing area
(e�g� bakery, kitchen, warehouse, swimming pool, agricultural facilities such as a nursery) and any Product
which has been installed, for whatever purpose as a retrofit component to an existing system.
1�9
“Purchaser” means the end user of the Product, the person named as owner in the Warranty certificate, the
holder of the Proof of Purchase or the holder of a property transfer document where the Product is included
as part of the chattels�
1�10
“Product” means the equipment purchased by the Purchaser and described in Section 2 of this document.
1�11
“Proof of Purchase” means a Tax Invoice or Receipt in respect of the Product. In the case of new constructions,
a Certificate of Occupancy or a Certificate of Compliance that details the date of installation or commissioning
will suffice.
1�12
“Qualified Installer” means the qualified installation contractor who is responsible for performing the installation
work in the manner prescribed by local and statutory regulations, including compliance with any relevant
Australian Standards, and to Rinnai specification.
1�13
“Residential & Light Commercial Applications” means any Product for use in both residential and light
commercial applications. For example, homes, offices, hotels, apartments, nursing homes, hospitals, health
care premises, shopping centres, retail stores where the Product is solely used for purpose of human comfort
under standard operating conditions�
1�14 Kaden ® is a registered trademark of Reece Australia Pty Ltd�
2. TERMS OF WARRANTY
2�1 Subject to the Terms of Warranty set out in this document, effective from the date of purchase by the Purchaser,
the Product is warranted to be free from defects in materials and factory workmanship for the period set out
in the table below:
Residential
& Light
Commercial
Kaden ® Product Group
Parts
Labour
Evaporative Coolers & Ducted Gas Heaters
5 Years
2 Years Extended Option
5 Years
2 Years Extended Option
Ducted Gas Heaters - Heat Exchangers & Burners
Evaporative Coolers - Structural components only
10 Years
N/A
Other Applications
All Product Groups
1 Year
1 Year
Extended
Warranty
Option
The extended warranty has terms and conditions, including the requirement for regular servicing of the product in
accordance with the owner’s manual. To be eligible for the extended two year warranty option you must:
• Register your Kaden product online at
www.metalflex.com.au/kaden
within the first 12 months of the
product being installed, and
• In the fourth year, the service must be performed by Rinnai or its appointed nominee.
WARRANTY
