84
Others
Troubleshooting (continued)
Symptom
Causes and Countermeasures
Reference
Page
The MPEG4 Viewer screen
appears in black
When DirectX 9.x or Windows Media Player 9.x is
installed on the computer, the video image screen
appears in black.
[Countermeasure]
To make use of the built-in MPEG4 Viewer of the
camera, install “ffdshow” that is open source codec.
You can download “ffdshow” from the Internet.
—
No MONITOR OUT image
output
●
Set the [MONITOR OUT] selector switch to
A
NTSC
B
or
A
PAL
B
,
A
N
B
or
A
P
B
and press the
Reset button.
●
When using the [MONITOR OUT] output, set the
privacy mask to
A
Off
B
.
INSTRUCTIONS
(Installation)
Zonal noise occurs at the
bottom of the MONITOR OUT
image
When using the [MONITOR OUT] output, set the
privacy mask to
A
Off
B
.
Images from the network are
distorted
Set the [MONITOR OUT] selector switch to
A
OFF
B
,
and press the Reset button.
INSTRUCTIONS
(Installation)