Juniper SRX-4600, Hardware Manual

Page: 124 / 210

Troubleshooting the SRX4600
IN THIS SECTION
SRX4600 Services Gateway Troubleshooting Resources | 127
Chassis Component Alarm Conditions on an SRX4600 Services Gateway | 127
Troubleshooting the SRX4600 Services Gateway Cooling System | 132
Troubleshooting the SRX4600 Services Gateway Power System | 133
Using the RESET Button on the SRX4600 Services Gateway | 134
SRX4600 Services Gateway Troubleshooting Resources
To troubleshoot a services gateway, use the Junos OS command-line interface (CLI) and LEDs on the
chassis:
•
LEDs—When the services gateway detects an alarm condition, the status LED on the front panel glows
red.
•
CLI—The CLI is the primary tool for controlling and troubleshooting hardware, Junos OS, and network
connectivity. Use the CLI to display more information about alarms. CLI commands display information
about network connectivity derived from the ping and traceroute utilities. For information about using
the CLI to troubleshoot Junos OS, see the appropriate Junos OS configuration guide.
•
JTAC—If you need assistance during troubleshooting, you can contact the Juniper Networks Technical
Assistance Center (JTAC) by using the Web or by telephone. If you encounter software problems, or
problems with hardware components not discussed here, contact JTAC.
Chassis Component Alarm Conditions on an SRX4600 Services Gateway
You can monitor chassis alarms through the ALM LED. When the services gateway detects an alarm
condition, the ALM LED on the front panel glows and the level of severity can be either major (steady red),
or minor (yellow) or both major and minor (blinking red). To view a more detailed description of the alarm
cause, issue the show chassis alarms and show system alarm commands.
Table 33 on page 128 describes alarms that can occur for the services gateway chassis component.
127