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4
2)
Installation
The SPY IP is a Plug-and-Play device which connects directly to the Ethernet network. It is
factory set in DHCP mode. It is compatible with the Sirius Storage operating software which
sends UDP broadcast packets at regular intervals. When Sirius Storage detects a new device,
it is automatically installed and the settings of the device are read.
However, in order to ensure that the installation is carried out without any problems, the
following requirements and rules should be met:
Network Requirements and Configuration
•
UDP 2362 and TCP 700 ports should be open.
•
The network routers must accept the UDP broadcast.
•
A DHCP server must be available.
Network Installation Rules
•
There are three ways to install the SPY IP:
DCHP
mode,
static IP address
mode, and
DHCP reservation
mode.
We recommend the 3rd solution. In order to configure DHCP reservations you must
provide the network administrator with the MAC addresses of the devices. He can
then reserve the appropriate IP addresses and associate them with the MAC
addresses. Devices with a reserved IP address always have the same IP address, but
still receive updated configuration information from the DHCP server.
•
If the UDP broadcast is not allowed, you must carry out a manual installation on Sirius
Storage using the IP address provided by the DHCP server and the serial number of
the SPY IP.
•
If the UDP and TCP ports are used by another application, ask the network
administrator for new ports and change them on the SPY IP.
•
If the network does not support DHCP, the network administrator must provide you
with a static IP address as well as the gateway address for each device, so that you can
configure the SPY IP.
•
We recommend that you disable the automatic addition of devices when the
installation of all devices is complete.
Troubleshooting
•
Check the proper functioning of the Green and Yellow LEDs on the Ethernet connector
to make sure that the Ethernet port is enabled.
•
Make sure that the configuration of the firewall allows traffic on the required ports.
•
Check the SPY IP via the touch screen to verify the IP address and the connection to
the Sirius server.
•
Use check tools to make sure that the device is connected and the ports are open. We
recommend to run the TELNET command to test the network communication (the
ping command is not
powerful enough): Disable
the Sirius communication
task, plug in the SPY IP and
enter the “Telnet@IP@700”
command. The following
window will open if access is
successful.
Summary of Contents for SPY IP 4
Page 1: ...USER MANUAL SPY IP 10486F...
