JRC JHS-770S -, Instruction Manual

Page: 141 / 162

After-Sales Service
7-1
7. AFTER-SALES SERVICE
★
Warranty
The warranty period is determined by JRC's warranty regulations, but is normally 1 year
from the date of purchase.
★ Repair Part Inventory Period
Parts necessary for proper functioning of this equipment will be kept available for 10 years
after product discontinuation.
★
When Requesting Repairs
If what appears to be a defect is detected, refer to "6.5 Troubleshooting" to check if the
equipment is actually defective.
If the problem is due to a defect, immediately stop use of the system and contact the store at
which you purchased the system, or one of our branches.
● During the warranty period, if a malfunction occurs with the equipment while in standard
usage in accordance with this instruction manual, we or our agencies will repair the
malfunction at no charge at the store at which the equipment was purchased or another
location specified by JRC. If the malfunction occurs due to improper usage, fault, fire
or natural disasters, JRC will perform repairs on the equipment for a fee.
●
After the warranty expires, we will repair the malfunction for a fee, if repair is possible.
● Please inform us of the following.
☆
Product name, model name, manufactured date, serial number
☆
As much information as you can provide about the malfunction. (Alarm number,
whether transmission is possible or not, etc.)
☆
Your company or organization name, address, and phone number
★
Periodical Maintenance Recommendation
Depending on usage conditions, with extended use, the performance of this equipment may
degrade over time, and externally installed parts such as the antenna may degrade due to
vibration, so we recommend periodical maintenance in addition to the standard maintenance.
Please contact the store at which you purchased the equipment, or one of our branches, to
request periodical maintenance. Periodical maintenance requires a service charge.
If you have any questions regarding after-sales service, please contact the store at which you
purchased the equipment, or one of our branches.
Refer to the inside of the back cover for contact numbers and locations.