www.joy
-
it.net
Pascalstr. 8 47506 Neukirchen
-
Vluyn
14. SUPPORT
If there are still any issues pending or problems arising after your purchase, we
are available for you by e
-
mail, telephone and with our ticket support system.
E
-
Mail: service@joy
-
it.net
Ticket system: http://support.joy
-
it.net
Telephone: +49 (0)2845 98469
-
66 (10
-
17 o
‘
clock)
For further information please visit our website:
13. PRODUCT RECYCLING
Our information and take
-
back obligations according to the Electrical and
Electronic Equipment Act (ElektroG)
Symbol on electrical and electronic equipment:
2
This crossed
-
out dustbin means that electrical and electronic appliances do not
belong in the household waste. You must return the old appliances to a collec-
tion point. Before handing over waste batteries and accumulators that are not
enclosed by waste equipment must be separated from it.
Return options: As an end user, you can return your old device (which essentially
performs the same function as the new device purchased from us) for disposal
free of charge when you purchase a new device. Small appliances with no exter-
nal dimensions greater than 25 cm can be disposed of in normal household
quantities independently of the purchase of a new appliance.
Possibility of return at our company location during opening hours: Simac GmbH,
Pascalstr. 8, D
-
47506 Neukirchen
-
Vluyn, Germany
Possibility of return in your area: We will send you a parcel stamp with which you
can return the device to us free of charge. Please contact us by e
-
mail at
Service@joy
-
it.net
or by telephone.
Information on packaging: Please pack your old appliance safely for transport, if
you do not have suitable packaging material or do not wish to use your own,
please contact us and we will send you suitable packaging.
