joule Cyclone series, Installation & Maintenance Manual

Page: 49 / 58

Cyclone Direct / Indirect Installation Guide
49
Taking The Cylinder Out Of Use
Shutting Down
• Ensure the cold water supply is isolated and at least two hot water draw off points are open
prior to draining the cylinder.
• One of the hot water draw off points should be as close as possible to the height of cylinder in
draw off terms.
• Where applicable use the drain valve at the cold water inlet to drain the contents of the cylinder.
• Isolate the coil from the main heating system. If necessary blow out the coil prior to moving the
cylinder.
Recycling And Disposal
The cylinder or any of its components must not be disposed of in domestic rubbish. The material in
the cylinder, packaging and components contain recyclable materials and they should be disposed
of properly and in accordance with national regulations.
Guidance In The Event Of A Problem
If you have a problem in the first year, contact the plumber who fitted the unit. Thereafter contact the
plumber who carries out the annual servicing for you. If your cylinder develops a leak we will supply
you with a new one. We ask for a nominal upfront payment to prevent fraud and we will require the
original unit to be returned to us for inspection along with a copy of your Service Log Book. If it is
confirmed that it has failed within the terms of the guarantee your upfront payment will be refunded.
If a component part fails within the guarantee period, we will send you a new one without any up-
front charge. Credit card details may be taken to prevent fraud. We ask you to post the faulty part
back to us within one month by recorded delivery.
If you do not return the part we will charge you for it and for the postage and packing. If your part
fails after the guarantee period, we will ask for upfront payment.
Log Book
The installer must comply with all of the installation instructions contained within this installation
manual. On completion of the initial installation and after each subsequent annual service the
Benchmark Log Book must be completed and signed by the competent person who has worked
the unit.
The purpose of Benchmark is to ensure that customers have the correct equipment for their require-
ments installed in accordance with the manufacturer’s installation instructions. The equipment must
be installed by installers who have completed an accredited competent person’s scheme and who
install, commission and service the equipment in accordance with the manufacturer’s instructions.
All installations must comply with the appropriate Building Regulations and the Benchmark Log
Book should be provide to the customer. The Benchmark Log Book can also be used to show that
all equipment is installed in accordance with the relevant Building Regulations.