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11.0
Jøtul Woodstove
Limited Lifetime Warranty
Effective January 1, 2013
This warranty policy applies to wood-burning products
identified by Jøtul and Scan trade names, as set forth below.
A. LIMITED LIFETIME WARRANTY, parts
only:
Jøtul North America Inc. (JØTUL) warrants, to the original
retail purchaser, that those baffle and air manifold
components of the Jøtul or Scan Stove or Fireplace Insert
specified above will be free of defects in material and
workmanship for the life of the product. This warranty is
subject to the terms, exclusions and limitations set forth
below.
B. LIMITED FIVE YEAR WARRANTY -
Cast Iron and Steel Components:
JØTUL warrants, to the original retail purchaser, that those
components of the Jøtul or Scan Stove or Fireplace Insert
specified above will be free of defects in material and
workmanship for a period of five (5) years from the date of
purchase. This warranty is subject to the terms, exclusions
and limitations set forth below.
C. LIMITED TWO YEAR WARRANTY -
Enamel Finish:
JØTUL warrants, to the original retail purchaser, the
enamel finish on cast iron components of the Jøtul Stove
or Fireplace Insert specified above against peeling or fading
for a period of two (2) years from the date of purchase. This
warranty is subject to the terms, exclusions and limitations
set forth below.
D. LIMITED ONE YEAR WARRANTY
- Electrical Components (blowers,
thermostatic switches):
JØTUL warrants, to the original retail purchaser, that those
components of the Jøtul or Scan Stove or Fireplace Insert
specified above will be free of defects in material and
workmanship for a period of one (1) year from the date of
purchase. This warranty is subject to the terms, exclusions,
and limitations set forth below:
JØTUL will repair or replace, at its option, any of the
above components determined by JØTUL to be covered
by this warranty. You must, at your own expense, arrange
to deliver or ship the component to an authorized Jøtul
or Scan dealer and arrange for pickup or delivery of
the component after repairs have been made. If, upon
inspection, JØTUL determines that the component is
covered by this warranty, the repair or replacement will be
made as set forth above. This warranty is not transferable
and is extended only to, and is solely for the benefit of,
the original retail purchaser of the Jøtul or Scan Stove or
Fireplace Insert. This paragraph sets forth the sole remedy
available under this warranty in the event of any defect in
the Jøtul Scan Stove or Fireplace Insert.
The warranty period for any replaced component will be
the remaining unexpired portion of the warranty period
for the original component.
Please retain your dated sales receipt in your records as
proof of purchase.
EXCLUSIONS AND LIMITATIONS
NOTICE:
This warranty is void if installation or service is
performed by someone other than an authorized installer
or service agency, or if installation is not in conformance
with the installation and operating instructions contained
in this owner’s manual or local and/or national fire and
building regulations. A listing of local authorized installers,
service agencies and gas suppliers can be obtained from
the National Fireplace Institute at http://www.nficertified.
org/.
This warranty does not cover the following:
1. Repair or replacement of parts that are subject to
normal wear and tear during the warranty period or
to parts that may require replacement in connection
with normal maintenance. These parts include paint,
gaskets, burn plates, ceramic insulation blankets,
skamol baffles and panels, firebricks, fire grates, or
glass (Ceramic glass is warranted against thermal
breakage only).
2. Damage due to incorrect installations not in
conformance with the installation instructions
contained in this owner’s manual or local and/or
national fire and building regulations.
3. Damage, including damage to enamel surfaces, caused
by improper operation, over-firing, and/or misuse.
Improper operation, such as burning the stove with
the ash door open, can damage the stove. Over-firing
occurs when any part of the stove glows red. Over-firing
can also be identified by warped plates, rust-colored
cast iron, paint pigment that has turned dusty white,
or bubbling, cracking and discoloration of the enamel
finish. Misuse includes, without limitation, use that is
not in conformance with the operating instructions
contained in this owner’s manual.
4. Damage to enamel finish including chipping,
mechanical or chemical abrasion, crazing, staining, or
rust caused by high humidity or salt air environments.
5. Damage from or repair of rust. Use of a stove-top
steamer can cause rust.
USA/Canada
f i r e - p a r t s . c o m
