JOOLCA HOTTAP – MODEL JCA11001 USER GUIDE
10
This guide should be followed in case of failure of the appliance to operate correctly. If symptoms
persist contact Customer Service on 1300 669 500.
DO NOT ATTEMPT TO REPAIR OR MODIFY THE APPLIANCE.
PROBLEM
CAUSE
The appliance
will not ignite at
all.
Ensure new batteries are installed in the correct polarity (+/-). Check the cap of the
battery case for instructions on how they should be installed.
Check for sufficient water flow and pressure. The unit must have a minimum of
45kPa of sustained water pressure and at least 4LPM to activate the burners.
There is the possibility of finding some kind of epoxy or debris within the water
regulator. Check that the water inlet filter screen is clean. To flush the system,
connect the input water source to the ‘Water Outlet’ and turn on. Once complete,
reconnect the appliance as per instructions.
If you can hear ‘clicking’, but no ignition, air may have contaminated the gas inlet.
Unscrew the inlet gas connection a few turns until you can hear gas seeping from
between the thread. Let it purge for a few seconds and re-tighten.
NOTE:
Gas hose must be attached to the inlet thread while purging.
NOTE:
Gas cylinder must be on, ‘Open’.
Check that the shower flow water regulator is in the ‘Open’ position.
Troubleshooting
