Jolimark FP-8800K, User Manual

Page: 41 / 48

Chapter 5 Troubleshooting
5 - 2 Chapter 5 Troubleshooting
5. The message PAPER JAM appears, though paper is not jammed.
The paper jam sensor may not function properly if the sensors on the tractors are exposed
to a direct light or sunlight.
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Adjust the position of the printer not to be exposed to an excessive light.
Check if any dark printing is near the sprocket hole on the backside of fanfold paper or if
any hole is on the paper fastener of the multipart paper.
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Select “NO” at the setting of #37 PAPER JAM DETECTION in the SETUP mode.
6. The paper sensor does not detect paper. (The print start position of paper
tilts downward)
The detection capability of the sensors may not be adequate level.
Æ
Perform the EEPROM Initialization 2. ( See page 5 - 3 )
7. Out-of-paper can not be detected.
In case that the printing is continued even when the paper is out, the setting may not be
adequate.
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Make sure of the paper size, the page length on SETUP and the format of the printing
data.
The message "REMOVE PAPER" appears even when the paper is ejected, the detection
capability of the sensors may not be adequate level.
Æ
Perform the EEPROM Initialization 2. ( See page 5 - 3 )
8. Not straight in vertical line printing.
Select “ BIDIRECTIONAL” at the setting of #50 PRINTING DIRECTION.
9. Incorrect characters printed.
The connection with the PC may not be correct.
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Check whether the cable connection is faulty or broken.