Troubleshooting
Warning! Refer to Safety
chapters.
Introduction
First try to find a solution to the problem (refer
to the table). If the problem persists, contact the
Authorised Service Centre.
With some problems, the acoustic
signals operate and the display shows an
alarm code:
•
- The appliance does not fill with water
properly.
•
- The appliance does not drain the
water.
•
- The appliance door is open or not
closed correctly. Please check the door!
•
- The mains supply is unstable. Wait until
the mains supply is stable.
•
- No communication between electronic
elements of the appliance. Switch off and switch
on again.
•
- The anti-flood device is on. Disconnect
the appliance and close the water tap. Contact
the Authorised Service Centre.
Warning! Deactivate the
appliance before you do the
checks.
Possible failures
Problem
Possible solution
The programme does not start. • Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed.
•
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause button has been pressed.
• If the delay start is set, cancel the setting or wait for the end of count-
down.
• Deactivate the Child Lock function if it is on.
The appliance does not fill with
water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For this
information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter of the inlet hose and the filter of the valve are not
clogged. Refer to “Care and cleaning”.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the connection of the water inlet hose is correct.
Washer Dryer User Manual
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