Support and Other Resources
93
7.2.
Online Customer Support
For better customer support, every
JetStor FX
series models include the console cable (two
for dual controller models), one for single controller models) for online support. Please
follow the procedures below to setup the online help environment for
JetStor
support team.
The following procedure will help users to setup the serial console via the console cable
that is enclosed in the shipping carton. The following image is the appearance of the
console cable.
Figure 7-2
Included Console Cable
Procedures to setup the serial console
1. Setup the serial cable between the controller and one server/host like in the below
image:
Figure 7-3
Appearance of a Console Cable
Summary of Contents for FX Series
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