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Paint and Surface Coverings
The paint or surface covering of the appliance will be covered (for 2 years after installation) provided the warranty conditions
are met. However, damage due to the following events will not be covered:
1. Damage to the paint surface caused by the appliance being stored in a damp and cold environment is not covered
under warranty. Please be aware that any moisture within the room where the stove is installed e.g. through clothes
drying, can be a cause of paint issues.
2. In the course of the initial firings of the appliance the paint or enamel surface may change colour. This is normal and
as such is therefore not covered under warranty.
3. Damaged caused by over firing, resulting in cracking, bubbling or discolouration to the paint or enamelled surface
finish is not covered under warranty.
Warranty Limitations
1. Damage to the appliance due to specific local conditions caused by draft or chimney defects.
2.
Damage resulting from installation and use where installation is not in accordance with the manufacturer’s
instructions or local building and/or safety regulations.
3.
Damage or premature wear caused by burning inappropriate fuels such as Bituminous coal, “Petro-Coke” or any
other Petroleum based coals. Please visit the HETAS website,
www.hetas.co.uk
, for a full list of approved fuels
which are covered by the warranty. Fuels outside of this list are not covered by the warranty.
4. Damage caused by burning material with high creosote content or any other painted/treated timber.
5. Consequential loss to associated non-Hunter Stoves Group products is not covered under the warranty.
6. Consequential loss relating to decorations, soft furnishings or other household assets is not covered under the
warranty.
7. Cost associated with the removal and re-installation of an appliance subject to a warranty claim.
Hunter Stoves Group total liability will only extend to the total purchase price paid for the goods in any warranty claim.
Hunter Stoves Group reserve the right to replace, repair or refund to value of goods purchased.
ANY HUNTERS STOVES GROUP PRODUCT PURCHASED VIA AN INTERNET SUPPLIER, OR THROUGH AN
UNAUTHORISED STOCKIST WILL ONLY BE SUPPORTED BY THE STATUTORY, 12 MONTH GUARANTEE AND
WILL NOT QUALIFY FOR ANY EXTENDED 5 OR 10 YEAR WARRANTY.
The Hunter Stoves Group extended warranty option does not affect your statutory rights.
This revised standard or extended 5 or 10 year warranty option comes into effect on
1
st
September 2015
and will apply to
all appliances sold from that date.
This standard/extended warranty applies to purchases of Hunter Stoves within the United Kingdom and the Republic of
Ireland. Purchases in all other countries are subject to the warranty conditions specified by the distributer in those markets.
Hunter Stoves Ltd, 8 Emperor Way, Exeter Business Park, Exeter, Devon, EX1 3QS
www.hunterstoves.co.uk Email: [email protected]
