Troubleshooting
To avoid risk electrical shock, personal injury, or death,
always disconnect electrical power source to the freezer
before attempting to service, unless test procedures require
power to be connected. When removing any wiring from terminals they must be replaced on the same terminals.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING
!
16
16022217 Rev. 0
©2003 Maytag Appliances Company
PROBLEM POSSIBLE
CAUSE CORRECTION
Ice is not clear.
Low water level in reservoir.
Make sure that the reservoir drain plug is installed
properly. Check the water line to the unit to make
sure there are no restrictions or kinks in the line.
Check all filters to make sure they are not restricted
or plugged.
Softened water supply.
Make certain that water line is not connected to the
water softener.
Room temperature is too cold.
Move the unit to an area where room temperature is
above 55 deg. F.
Low ice production. Unit is running,
has run over a 48 hour period, and
there is little ice accumulation in bin.
Low water level in reservoir.
Make sure that the reservoir drain plug is installed
properly. Check the water line to the unit to make
sure there are no restrictions or kinks in the line.
Check all filters to make sure they are not restricted
or plugged.
Distributor tube is restricted.
See "CLEANING YOUR ICE MACHINE" section for
cleaning the unit for proper operation.
Build up of deposits on evaporator plate.
See "CLEANING YOUR ICE MACHINE" section for
cleaning the unit for proper operation.
Inadequate drain system.
Restriction in drain lines will cause ice in the bin to
melt. If using a gravity drain, make certain there are
no kinks or restrictions in the drain lines. If using a
drain pump, check the inlet screen, discharge line,
and vent line for any build or restrictions.
Condenser fan air flow is restricted.
Make certain the grille in the front of the unit is free
and open for proper air circulation. Check and clean
the condenser coil by removing the grille in the front
of the unit. Clean the condenser with a vacuum and
brush attachment.
Unit continues to run and produce
ice.
Ice bin is not full.
The unit will automatically shut down when ice
reaches the sensing tube.
Ice bin is full.
The unit will automatically shut down when ice
reaches the sensing tube and has completed the
harvest of the ice slab.
Ice maker is not level.
Use a level to check the unit for level from side to
side and front to rear.
Room temperature is too warm.
Move the unit to an area where room temperature is
below 90 deg. F.
Grid-cutter is not cutting the ice
slab.
The selector switch is not in the "ON"
position
Set the rocker switch on the grille of the ice machine
to the "ON" position.
The grid cutter is not plugged into the
receptacle.
Remove the escutcheon panel and plug the grid-
cutter into the receptacle on the side of the line.
Time to cut through the slab
It can take up to 35 minutes to cut through a
harvested ice slab. This is normal operation.
