Troubleshooting
To avoid risk electrical shock, personal injury, or death,
always disconnect electrical power source to the freezer
before attempting to service, unless test procedures require
power to be connected. When removing any wiring from terminals they must be replaced on the same terminals.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING
!
©2003 Maytag Appliances Company
16022217 Rev. 0
15
PROBLEM POSSIBLE
CAUSE CORRECTION
Ice cubes are too small (less than
1/2 inch thick).
Low ice consumption.
Ice is slowly melting in the ice bin and will affect the
size of the ice cube. This is normal operation. When
the ice bin needs to be replenished, cubes will return
to regular size.
Not enough water in reservoir.
Make sure that the reservoir drain plug is installed
properly. Check the water line to the unit to make
sure there are no restrictions or kinks in the line.
Check all filters to make sure they are not restricted
or plugged.
Unit is free standing.
Ice cubes can be anywhere from 3/8 to 1/2 inch
thick when freestanding. Make sure access panel is
installed if you continue to use in freestanding
position.
Distributor tube is restricted.
See "CLEANING YOUR ICE MACHINE" section for
cleaning the unit for proper operation.
Build up of deposits on evaporator plate.
See "CLEANING YOUR ICE MACHINE" section for
cleaning the unit for proper operation and cube size.
Inadequate drain system.
Restriction in drain lines will cause ice in the bin to
melt to a thinner cube. If using a gravity drain, make
certain there are no kinks or restrictions in the drain
lines. If using a drain pump, check the inlet screen,
discharge line, and vent line for any build or
restrictions.
Leaking drain valve.
See "CLEANING YOUR ICE MACHINE" section for
cleaning the unit. This will also dissolve and flush
out foreign material in the drain valve causing it to
leak.
Room temperature is too cold.
Move to an area where temperature is above 55
deg. F.
Ice cubes are too big (greater than
3/4 inch thick).
Ice slab not releasing.
See "CLEANING YOUR ICE MACHINE" section for
cleaning the unit for proper operation and cube size.
Condenser fan air flow is restricted.
Make certain the grille in the front of the unit is free
and open for proper air circulation. Check and clean
the condenser coil by removing the grille in the front
of the unit. Clean the condenser with a vacuum and
brush attachment.
Room temperature is too warm.
Move to an area where temperature is below 90
deg. F.
Evaporator thermistor does not have
sufficient contact with evaporator.
Check to see that the evaporator thermistor is
secured properly. If there is any noticeable gap
between surfaces, use a heat sink compound as
specified in section 5.2.
Hollow ice slab.
Distributor tube is restricted.
See "CLEANING YOUR ICE MACHINE" section for
cleaning the unit for proper operation.
Build up of deposits on evaporator plate.
See "CLEANING YOUR ICE MACHINE" section for
cleaning the unit for proper operation and cube size.
Low water level in reservoir.
Make sure that the reservoir drain plug is installed
properly. Check the water line to the unit to make
sure there are no restrictions or kinks in the line.
Check all filters to make sure they are not restricted
or plugged.
Leak in the sealed system.
Check for any leaks, repair leak, evacuate and
recharge unit.
