41
JEN-KEN KILN WARRANTY
JEN-KEN
KILNS
are
warranted
to
the
original
purchaser
to
be
free
from
defects
in
materials and workmanship when used under normal and proper conditions for the periods
specified
below.
The
warranty
period
begins
at
the
date
of
original
purchase
from
JEN-KEN KILNS
, a
JEN -KEN KILN
authorized distributor or dealer.
JEN-KEN KILNS
are warranted for 2 years from date of original purchase.
Dawson Kiln Sitter
is warranted by a separate 1 year warranty from WP Dawson, Inc.
AutoFire
panels are warranted by a separate 1 year plan from the manufacturer.
FireRight
panels are warranted by a separate 1 year plan from the manufacturer.
To Claim under the Warranty, the purchaser must:
1) Provide written proof of the date of purchase.
2) Notify
JEN -KEN KILN
(or distributor/dealer) from whom the kiln was purchased.
3) Make the kiln immediately available for inspection.
FOR WARRANTY REPAIRS:
1) Warranty repairs should be handled from where you purchased the kiln and they will
arrange for any repairs or replacement of parts under the terms of the warranty and
upon
receipt
of
the
kiln
or
defective
part(s).
Warranty
work,
other
than
that
performed at the factory, DOES NOT include labor, just parts.
The defective parts
may
be
returned
to
JEN -KEN
KILNS
(postage
prepaid)
3615
Ventura
Drive
West,
Lakeland,
Florida
USA
33811.
Include
your
name
and
address,
a
letter
of
explanation and the name and address from where you purchased the kiln.
If, after
factory examination the part is found to be defective, a new or repaired part will
be sent prepaid by
JEN-KEN KILNS
.
2) If the entire kiln is to be returned to the factory, all transportation costs are
the
responsibility
of
the
purchaser.
The
purchaser
should
notify
JEN-KEN
KILNS
(863) 648-0585 prior to shipping.
We will advise the best shipping method and if
it is necessary to return the whole kiln or only certain parts.
Factory warranty
work will be performed within 30 days after the defective part is returned to the
factory.
3)
JEN-KEN KILN
reserves the right, as its option, to replace the entire kiln or any
part of it in order to fulfill its obligation under this warranty.
This Warranty DOES NOT Cover:
1) Freight damage.
2) Kilns altered in any way after leaving our factory.
3) Abuse or neglect, moisture, improper storage.
4) Improper installation.
5) Kiln
Overfires
(exceeding
the
melting
temperatures
of
the
materials
being
fired)
regardless
of
the
cause
of
the
overfire.
(This
does
not
occur
in
kilns
that
are
monitored while firing. If in doubt during a firing, turn the kiln off)
6) Dawson Kiln Sitter or Limit Timer.
7) Kilns operated on incorrect voltage.
8) Improper electrical installation.
9) Kiln furniture.
1)
Kiln ware.
2)
Kilns used for purposes other than firing ceramic or glass materials.
3)
Kilns operated in excess of the temperature rating of the kiln.
4)
Damage that may occur from kilns that are fired on or near combustible materials
(i.e.:
wood floors).
This Warranty is in lieu of all other warranties, expressed or implied
.
JEN-KEN KILN
neither assumes nor authorizes any distributor, dealer, retailer or employee to assume
for it any other obligation of liabilities in connection with
JEN -KEN KILNS
.
This warranty is limited, as specified above and excludes incidental or consequential
damages, so the above limitations or exclusions may not apply to you.
This warranty
give
you
specific
rights
and
you
may
also
have
other
rights
why
vary
from
state
to
state.
JEN-KEN KILNS
Manufactured by Sir Ramic Porcelain, Inc.3615 Ventura Drive West
Lakeland, Florida USA 33811
(863) 648-0585
