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SECTION 1 – WARRANTY & SERVICE
JAYCO TOWABLE
TABLE OF CONTENTS
1-
6
J
AY
P
LUS
™
E
XTENDED
S
ERVICE
C
ONTRACT
Don’t let unexpected repair costs keep you from traveling
toward your dreams. Protect yourself with a JayPlus™
Extended Service Agreement. For more information,
contact your dealer or call 1-800-527-3426.
Your dealer can help you obtain a JayPlus™ insurance quote from GMAC Insurance or
call 1-877-484-2261 (Savings Code: GL 2A).
J
AYCO
C
USTOMER
F
IRST
E
MERGENCY
R
OADSIDE
A
SSISTANCE
Jayco has teamed up with Coach Net, the largest RV emergency road service in the
country to give you 24 hour, 7 days a week assistance in obtaining dependable service
when and where you need it. We are offering this free of charge for the first year of
ownership from the date of purchase (
certain restrictions apply*
).
You may continue your Customer First Roadside Assistance benefits in the following
years by contacting Coach Net to discuss any applicable terms and rates for this
independently continued coverage at 1-877-801-0333.
For further details and instructions on how to access your Roadside Assistance benefits,
please refer to your
Member Benefit Guide
which will be mailed 6-8 weeks from the date
the completed
Warranty Registration and Customer Delivery Form
is received by Jayco,
or by contacting Coach-Net (www.coach-net.com) at 1-877-801-0333.
*To qualify for coverage, your RV must be eligible as set forth under the terms of the
applicable “Limited Warranty” offered by Jayco.
O
BTAINING
E
MERGENCY
W
ARRANTY
R
EPAIR
A roadside emergency can happen at any time, whether your recreation vehicle is new or
old. If you are traveling, using the following guidelines can help get you back on the road
faster.
1.
Call 1-800-RV-JAYCO or use our website dealer locator to find an authorized Jayco
dealer in your area. Contact them for an appointment; they will handle all warranty
repair billing and returned parts for you.
2.
If you cannot locate an authorized Jayco dealer near you, ask the campground staff
for referrals or check the local telephone yellow pages. Or contact Jayco Customer
Service or your selling dealer for assistance in locating a repair facility.
a.
Contact the RV repair facility to discuss your situation and make an
appointment. Ask how their billing will be handled. They may choose to bill
Jayco directly; otherwise, you are expected to pay them.
b.
Have the RV repair facility inspect your RV. Either they or you must call Jayco
Customer Service to discuss applicable warranty coverage prior to any repair
work being performed.
c.
Jayco Customer Service will issue an authorization number upon warranty repair
approval and advise if any original parts need to be returned.
d.
Once Jayco Customer Service has issued an authorization number, the RV repair
facility may begin actual repair to your RV.
e.
Inspect the completed repair work thoroughly. If you are not satisfied,
communicate that immediately to the RV repair facility management. Make sure
you are satisfied with the repair before you pay or leave the premises.
f.
For reimbursement, either you or the RV repair facility must send a copy of your
itemized repair bill and all requested return parts by UPS (regular ground, freight
pre-paid) within 60 days of the completed repair date.
Summary of Contents for jay 2016 series
Page 1: ...2016 CAMPING TRAILERS 0181064 2016 PRINTED ON RECYCLED PAPER Generations of family fun...
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Page 10: ...TABLE OF CONTENTS CAMPING TRAILERS TENT VI Revised 12 30 15...
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Page 82: ...SECTION 4 VEHICLE OPERATION JAYCO TOWABLE 4 34 Notes...
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Page 96: ...SECTION 6 ELECTRICAL SYSTEM JAYCO TOWABLE 6 12 Notes...
Page 126: ...SECTION 8 PLUMBING SYSTEM JAYCO TOWABLE 8 20 Notes...
Page 136: ...SECTION 10 APPLIANCES JAYCO TOWABLE 10 8 Notes...
Page 149: ...SECTION 13 EXTERIOR JAYCO TOWABLE 13 6 Notes...
Page 157: ...SECTION 15 ADDITIONAL INFORMATION JAYCO TOWABLE 15 4 NOTES...