Jayco Eagle TT 2020, Owner'S Manual

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Section 1: Warranty & Service
15
Indicates a potentially hazardous situation that, if not avoided, may result in
death or serious injury.

Reporting Safety Defects
In the United States:
If you believe that your recreation vehicle has an alleged defect
which could cause a crash or cause injury or death, you should immediately inform the
National Highway Traffic Safety Administration (NHTSA), in addition to notifying our Cus
-
tomer Service Department.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer
or your vehicle manufacturer. For additional information, please refer to the NHTSA web-
site at
www.safercar.gov .
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888-
327-4236, and a NHTSA representative will record your complaint information
(TTY: 1-800-424-9153 or 1-202-484-5238).
To Contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
In Canada:
If you believe your vehicle has an alleged safety defect, you should contact
Transport Canada and our Customer Service Department immediately. Transport Canada
prefers to be called instead of posted mail or email as it enables their investigators to confirm
that your information is correct, and to answer your questions accurately. For additional
information, please refer to the Transport Canada website at
www.tc.gc.ca .
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region) and ask
to speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5