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OTHER INFORMATION
PRODUCT LIABILITY
Product liability legislation (EU Directive 85/374/EEC, Swedish Law SFS 1992: 18) establishes the
manufacturer’s, importer’s or seller’s statutory liability for any damage caused by the product.
The regulations apply to physical products in the form of movables, even if incorporated into
another movable or into an immovable. If there is no product which has been the cause of some
form of property or personal injury, then product liability legislation is not relevant.
RETURNS AND COMPLAINTS
Any complaints regarding the product must be notified in writing to Järven Health Care.
The return of products must be done in accordance with our instructions.
Returning a product before a complaint case is processed will result in the case being
considered closed and customer compensation will not be paid.
DAMAGE UPON DELIVERY
Any damage of the product must be noted on the accompanying delivery document
before accepting possession.
Then contact Customer Service at Järven Health Care
(+46 660-22 28 50, [email protected]) and provide relevant information.
NOTE! For faster processing of your case, we ask you to photograph the transport
damage as thoroughly as possible before contacting Customer Service.
