Troubleshooting
XG200
User Manual
Janam Technologies LLC Version 2, April 2019
Troubleshooting 14—2
I am unable to connect my device to my computer
!
Make sure that you’re using the cable included in the box.
I am unable to download new files
!
Make sure there is sufficient device memory for your download.
!
Select the microSD card as the location to store downloaded files.
The device cannot be detected by others via Bluetooth
!
Make sure that Bluetooth is turned on and your device is visible to other users.
!
Make sure that the two devices are within Bluetooth’s detection range.
How to make your battery last longer
!
Make sure you follow the complete charge time (minimum 3 hours).
!
After a partial charge, the battery level indicator may not be exact. Wait for at least 20
minutes after removing the charger to obtain an exact indication.
!
Adjust the brightness of screen as appropriate.
!
Extend the email auto-check interval for as long as possible.
!
Update news and weather information on manual demand, or increase their auto-check
interval.
!
Exit background-running applications if they are not being used for a long time.
!
Deactivate Bluetooth, WLAN, or GPS when not in use.
The device sometimes gets hot
!
This heating is a normal consequence of the CPU handling excessive data. Ending above
actions will make your device return to normal temperatures.
