JAI VIS-CAM System TS-1327EN Installation Manual Download Page 109

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Appendix H: Troubleshooting

VIS-CAM System

Appendix H: Troubleshooting

Table 37

Troubleshooting table.

Fault Symptom

Check/Possible Reason

Flash fires only every second time

Switch S3 on VIS CAM I/O Board is in position “Flash 2” and
only one flash is installed to the camera. Set switch S3 to
position “NIGHT L.”

Camera(s) does not trigger

Switch S3 and/or S5 is set to the wrong trigger polarity.
Please refer to section 3.3.6 for setting the switches.

Laser connected to IO board connector X7 does not

trigger the camera

Check that switch S3 and/or S5 is set to “positive going”

(pushed towards X1/X2 connector) on the J-Panel.

Summary of Contents for VIS-CAM System TS-1327EN

Page 1: ...VIS CAM System Vehicle Imaging Subsystem Document Version 10436 Document P N C...

Page 2: ......

Page 3: ...ications CE Compliance The TS 2030EN TS 1327EN and TS 9720EN series of cameras have been certified to conform to the requirements of Council Directive 89 336 EC for electromagnetic compatibility and t...

Page 4: ...esponsible for FCC compliance could void the user s authority to operate the equipment VIS CAM System Installation Manual JAI Inc 625 River Oaks Parkway San Jose CA 95134 Tel 408 383 0300 Tel 800 445...

Page 5: ...S RS485 Out Connector 26 3 3 5 X14 Trigger Input Connector 27 3 3 6 X15 Lane Controller Connector X4 and X5 28 3 4 Illumination Options 29 3 4 1 Installing the TNF 31 Flash 29 3 5 Trigger Options 30 3...

Page 6: ...5 6 1 Functionality 59 5 6 2 Connector specification 59 5 6 3 Connector signal specifications 59 5 6 4 Connector physical Interface 60 5 6 5 Test setup 1 60 5 6 6 Test setup 2 61 5 7 X15 I O Board Au...

Page 7: ...face from Camera 0 77 6 9 1 Functionality 77 6 9 2 Connector specification 78 6 9 3 Connector signal specifications 78 6 9 4 Connector physical Interface 78 6 10 X12 Ethernet Interface from Camera 1 7...

Page 8: ...VIS CAM System viii Table of Contents...

Page 9: ...connection 26 Figure 23 Wiring for the X8 to converter connector 27 Figure 24 Test trigger 28 Figure 25 Two lane controller 29 Figure 26 TNF 31 flash unit 29 Figure 27 S3 switch setting 30 Figure 28 C...

Page 10: ...gure 71 Light sensor connector 72 Figure 72 Signal to J panel 2 73 Figure 73 Signal from J panel 1 74 Figure 74 Signal from J panel 1 75 Figure 75 Principle in the power distribution 76 Figure 76 RS48...

Page 11: ...e 15 Physical interface pinouts 55 Table 16 Connector table 59 Table 17 Signal parameters and conditions 66 Table 18 Physical interface table 67 Table 19 LED indicators 68 Table 20 Switch labels 68 Ta...

Page 12: ...VIS CAM System xii List of Tables...

Page 13: ...e initiating the actual installation 1 2 Product overview The JAI VIS consists of the following components TLS 300 Traffic light sensor The VIS Camera comprised of an EN camera with zoom lens or fixed...

Page 14: ...flat black base plate The sensor measures the ambient light reflecting off the face of both vertical plates The design is such that when the face of one plate is in direct sun the other one is in sha...

Page 15: ...le at high resolution The VISCAM 300 houses a JAI TS 9720EN the VISCAM 350 houses a JAI TS 1327EN and the VISCAM 400 houses the TS 2030EN Ethernet camera with a built in IBM Power PC using an embedded...

Page 16: ...tches for diagnostics and troubleshooting purposes 1 3 5 RS485 Device Server The MOXA RS485 Device Server enables connection of RS485 serial devices to the Ethernet The purpose for the MOXA RS485 Devi...

Page 17: ...already in place or when preventing vandalism is a paramount concern The VIS s varifocal zoom lens is adjusted during installation to create 135 pixels across a 1 foot wide license plate standard for...

Page 18: ...igger signal actually reaches the VIS must be kept to a minimum to prevent high speed vehicles from moving out of the area viewed by the camera before the image is snapped 2 1 1 c Camera height versus...

Page 19: ...02 4 Plot the candidate camera height trigger distance pairs on the chart and determine if the selected location lies within the wedge of recommended values 5 If several locations are suitable choose...

Page 20: ...VIS CAM System 8 Preparing for Installation Figure 5 VIS 300 U S Camera options chart...

Page 21: ...Preparing for Installation 9 VIS CAM System VIS 350 U S Camera options chart...

Page 22: ...VIS CAM System 10 Preparing for Installation VIS 400 U S Camera options chart...

Page 23: ...Preparing for Installation 11 VIS CAM System Figure 6 VIS 300 European Camera options chart...

Page 24: ...VIS CAM System 12 Preparing for Installation VIS 350 European Camera options chart...

Page 25: ...Preparing for Installation 13 VIS CAM System VIS 400 European Camera options chart...

Page 26: ...e flash head must be separated from the camera by a radial distance of at least three and a half feet 1 2 meters If the flash is positioned closer to the camera reflections from the license plate will...

Page 27: ...ring for Installation 15 VIS CAM System Figure 9 Flash and camera distances Distance in Feet TS 9720EN TSC 9720EN TS 2030EN TSC 2030EN TS 2076EN TSC 2076EN TS 1327EN TSC 1327EN 3 5 TBD 2 1 TBD TBD TBD...

Page 28: ...VIS CAM System 16 Preparing for Installation...

Page 29: ...he Traffic Light Sensor ensure the unit is positioned higher than either the camera or the flash unit so the A side is in direct sun whenever the targeted vehicles license plates are See Section 2 1 o...

Page 30: ...ectors are parallel to the trigger plane with side B facing visible from the trigger plane 8 Route the free end of the cable to the VIS J Panel in accordance with the local code requirements 9 Connect...

Page 31: ...the four Allen screws 7 Orient the Traffic Light Sensor such that the white reflectors are parallel to the trigger plane with side B facing visible from the trigger plane 8 Route the free end of the c...

Page 32: ...res are stripped as shown in the Figure 16 below There are two sets of four twisted pairs Four of the pairs are for ethernet signals These pairs are individually foil shielded and have a common braid...

Page 33: ...the VIS CAM installation X4 Pin Wire Color Signal Remarks 1 White orange in Cat5e 6 cable Ethernet A 2 Orange in Cat5e 6 cable Ethernet A 3 White green in Cat5e 6 cable Ethernet B 4 Green in Cat5e 6...

Page 34: ...9 below The rubber bushing is mounted around the jacket and the metal brace is mounted around the shield securing proper electrical connection from the shield to the metal housing se figure Figure 19...

Page 35: ...green in Cat5e 6 cable Ethernet B 4 Green in Cat5e 6 cable Ethernet B 5 White blue in Cat5e 6 cable Ethernet C not used with VIS CAM 6 Blue in Cat5e 6 cable Ethernet C not used with VIS CAM 7 White b...

Page 36: ...gure 21 Table 4 TLS 300 to J Panel connections X3 Pin X Signal Description Connection to Light Sensor Cable wire color 1 24V dc Power output Yellow 2 Gnd Power return White 3 D0 RS485 databus D0 White...

Page 37: ...nnection to the J Panel is shown in Table 5 and Figure 22 The maximum power to a J Panel is Camera 0 2 0A Camera 1 2 0A Traffic Light Sensor 2 0A RS485 to Ethernet conv 0 3A Total 6 3A Table 5 Power i...

Page 38: ...The connections from X8 to the converter are shown in Table 6 and Figure 23 Table 6 X8 to converter connector X8 Pin Signal Description Connection to RS485 to Ethernet converter 1 24V dc 24V Power out...

Page 39: ...d in Table 7 Table 7 Trigger input connector X14 Pin Signal Description Connection to 1 Trig0 Positive Trigger input to camera 0 Trigger device positive terminal 2 Trig0 Negative Trigger input to came...

Page 40: ...roller databus 0 2 D0 RS485 databus D0 Lane Controller databus 0 3 Gnd gnd gnd 4 D1 RS485 databus D1 Lane Controller databus 1 5 D1 RS485 databus D1 Lane Controller databus 1 It is possible to have on...

Page 41: ...d 6 24V IO board 24V Fused0 5A Pin 5 when no power is available from the flash The cable from the flash unit is connected to the VIS CAM 300 I O Board as shown in figure 3 17 and 3 18 There are two ex...

Page 42: ...ternally powered by the I O Board The Flash AC power connection is not shown Figure 28 Connecting an AC flash Other Flash connection examples are found in Appendix A Camera Functional and Connector De...

Page 43: ...ger from laser Trigger out on laser 4 RS485 Transmit to laser Receive input on laser 5 RS485 Receive from laser Transmit output on laser 6 Gnd Communication gnd Communication gnd on laser 7 nc No conn...

Page 44: ...VIS CAM System 32 Installing the Vehicle Imaging Subsystem...

Page 45: ...ct success If the VIS images are only for human interpretation then achieving the exact camera alignment is much less critical The installer is familiar with using the ENSetup program supplied by JAI...

Page 46: ...d is always the one adjacent to the camera most recently aligned 4 1 4 Validate the Installation Geometry The VIS cameras and vehicle trigger line should have been installed at the locations agreed to...

Page 47: ...directly to the I O boards X1 and X3 connectors or using a local Ethernet switch It is preferable to use a local Ethernet switch instead of a local direct connection to the I O board A direct connect...

Page 48: ...mera Aiming 1 Back away all of the thumbscrews on the lens holder until they do not touch the knurled adjustment rings on the lens 2 Make sure the lens aperture adjustment is fully open rotate the thi...

Page 49: ...the camera mount until the horizontal bumper and trunk seams on the vehicle appear perfectly level with the horizontal line of the display Use one 7 16 closed end wrench on the roll gear to fine tune...

Page 50: ...sting two 9 16 closed end wrenches is recommended one for the bolt head and one for the nut to help prevent the pan from moving while you tighten the bolt Switch back to the Tilt Line display Tilt the...

Page 51: ...d Rotate the plate on the stand until the top and bottom edges are perfectly level with the vehicle parked behind the trigger line Secure the plate on the plate stand so that the adjustments you have...

Page 52: ...the zoom markers Make sure the black and white bars are vertical in the image 4 Carefully adjust the lens focus ring until the focus bar waveform display is maximized in amplitude spread The Focus pe...

Page 53: ...s chart 7 Use the mouse to move the waveform cursors to the top and bottom of the waveform amplitude variation The Black Cursor is located at the bottom of the waveform display and the White Cursor is...

Page 54: ...ate height 12 Drive the setup vehicle slowly towards the trigger line in the same heading as normal traffic flow and center it directly between the camera being aligned and the adjacent camera that ha...

Page 55: ...center the flash beam over the vehicle If the flash illumination is too bright for your installation contact JAI for instructions on how to adapt VIS system parameters to reduce sensitivity to nightt...

Page 56: ...VIS CAM System 44 System Set Up...

Page 57: ...camera has connections to the EN J Panel Light sensor Flash Night Light and Laser Vehicle Detector as shown in the system overview Figure 37 Appendix A describes the camera connectors for these units...

Page 58: ...a Functional Connector Description 5 1 I O Board Layout Connections to the camera are made through the EN I O Board located in the back of the camera housing Figure 38 shows the board layout Figure 38...

Page 59: ...s connector 5 2 2 Connector specification Connector type 16 pole WAGO pluggable terminal block Connector on board WAGO 734 246 Cable part WAGO 734 216 5 2 3 Connector signal specifications 5 2 3 a Lan...

Page 60: ...rigger input Description The trigger input is balanced and the input circuit is a RS485 receiver Signal levels The signal levels are standard RS485 signals The specification below is taken from Linear...

Page 61: ...rnet B Ethernet signal to gigabit switch Pin 4 Cat5e 6 cable green 5 Ethernet C Ethernet signal to gigabit switch Pin 5 Cat5e 6 cable white blue not used with VIS CAM 6 Ethernet C Ethernet signal to g...

Page 62: ...utput to flash unit This output is used when only one flash unit is connected The output is galvanically isolated using an optocoupler The isolated part of the electronics on the board can be powered...

Page 63: ...button switch S1 can be activated for generation of an output pulse for test purposes The flash output is high as long as the switch is activated The switch is located as shown on Figure 46 Figure 46...

Page 64: ...lectronics powered from the Flash Power Supply Figure 47 Connecting DC Flash to a board powered from the Flash power supply Figure 48 shows how to connect to the DC Flash unit with the I O Board elect...

Page 65: ...tch S3 is positioned as shown in Figure 50 to the right X6 outputs the night light control signal When S3 is pushed to the left X6 outputs the signal for a second flash unit In this mode the strobe si...

Page 66: ...inverter is a HCMOS type 74AHC14 Output signal specification Signal amplitude 5V TTL Output impedance 100 Pulse width 5 ms 1 ms Signal polarity active high External power requirement Voltage 8 26Vdc...

Page 67: ...nput or strobe input on flash unit 3 Stat Light Strobe status Light Flash Status output from unit 4 FPWR Light Flash power Power from Light Flash unit to output circuit on I O Board The Gnd signal on...

Page 68: ...al Connector Description Figure 53 Connecting to a 2nd DC Flash unit with the I O Board electronics internally powered Figure 54 shows how to connect to the 2nd AC Flash unit Flash Mains power not sho...

Page 69: ...era Functional Connector Description 57 VIS CAM System 5 4 Night Light TNC 100 Connection Figure 55 Connecting to the night light TNC 100 5 5 X7 I O Board Laser Vehicle Detector Connection Figure 56 D...

Page 70: ...Cable part WAGO 734 208 5 5 3 Connector signal specifications 5 5 3 a Power Output Voltage 24V DC Fuse 0 5A PTC fuse self resetable 5 5 3 b Trigger Input The LVD trigger input is shown in Figure 57 Th...

Page 71: ...n gnd on laser 7 NC No connection 8 NC No connection 5 6 X1 X3 I O Board Ethernet Test Connectors Figure 59 Ethernet test connectors 5 6 1 Functionality Connection to Ethernet switch for test purposes...

Page 72: ...hen testing 3 B wht grn Ethernet B Gigabit switch Connected when testing 4 Nu wht blu Not used 5 Nu blu Not used 6 B grn Ethernet B Gigabit switch Connected when testing 7 Nu wht brn Not used 8 Nu brn...

Page 73: ...sfully Phoenix Contact type FL Switch SF 8TX JAI Inc no 2900 00 255 5 6 6 Test setup 2 The test setup for communication only with the EN Camera is shown in Figure 61 The patch cable must be twisted Th...

Page 74: ...les In order to comply with EMC regulations the cable must be shielded and the wires must be twisted pairs The cable used for the Ethernet signals must be minimum Cat 5e and preferably Cat 6 The wires...

Page 75: ...Maximum cable diameter 15 mm Maximum cable length 100 meters 5 8 2 Recommended Cables Ethernet Cable Cat 6 S FTP 4x2xAWG24 JAI No 2900 00 262 Power and RS485 Cable Twisted Pair 4x2x0 5mm2 JAI No 2900...

Page 76: ...VIS CAM System 64 Appendix A Camera Functional Connector Description...

Page 77: ...ector Description 65 VIS CAM System 6 Appendix B J Panel Functional and Connector Description 6 1 J Panel Layout Figure 63 EN CAM component layout 6 2 X1 J panel connection to Camera 0 Figure 64 Conne...

Page 78: ...communication network The I O Board has connections for daisy chain configuration The two signal pairs RS485D and RS485D can be reversed Signal levels Standard RS485 communication levels Electrical in...

Page 79: ...reen 4 Ethernet B Ethernet signal to gigabit switch Pin 4 Cat5e 6 cable green 5 Ethernet C Ethernet signal to gigabit switch Pin 5 Cat5e 6 cable white blue 6 Ethernet C Ethernet signal to gigabit swit...

Page 80: ...LED color Indication Trig 0 Green Indicates generation of trigger pulse to camera Off No trigger pulse LC DATA LED not mounted Power Green 24V present at connector pin 10 red No 24V at connector pin...

Page 81: ...ctor signal specifications 6 3 3 a Lane Controller interface Description RS485 two wire half duplex multi drop communication network The I O Board has connections for daisy chain configuration The two...

Page 82: ...ical interface 6 3 3 c Ethernet Interface 100 Mb Ethernet interface The signals are routed directly to RJ45 connector X12 The cable to the camera must be a Cat 5e or preferably a Cat 6 cable The wire...

Page 83: ...6 Cat5e 6 cable blue 7 Ethernet D Ethernet signal to gigabit switch Pin 7 Cat5e 6 cable white brown 8 Ethernet D Ethernet signal to gigabit switch Pin 8 Cat5e 6 cable brown 9 Gnd Power ground Pin 9 B...

Page 84: ...0 red No 24V at connector pin 10 6 3 7 Switches There are two switches located at the connector Table 24 Connector switches Switch label Switch color Function S1 TRIG CAM 1 Push bottom Generates a tri...

Page 85: ...d D1 are RS485 databus signals from the light sensor 6 4 4 Connector physical Interface Table 25 Physical interface connections Pin Signal Description Connection to 1 24V dc Power output 2 Gnd Power r...

Page 86: ...d RJ45 connector 6 5 3 Connector signal specifications Datasignal RS485 databus signals from the Lane Controller 6 5 4 Connector physical Interface Table 27 Physical connector table for J panel 2 Pin...

Page 87: ...J panel 1 6 7 1 Functionality The J Panel has one input for 24V DC X6 There is one unfused output X7 and four fused outputs for Camera 0 connector X1 fused 2A Camera 1 connector X2 fused 2A Light Sen...

Page 88: ...ectors are connected in parallel unfused Maximum total current to X1 X2 X3 and X8 6 3 A fused value 6 7 4 Connector physical Interface Table 29 Physical connection for pins Pin Signal Description Conn...

Page 89: ...on board Current 0 3A fused 6 8 3 b Databus D0 and D1 D0 and D1 are RS485 databus signals from the light sensor 6 8 4 Connector physical Interface Table 30 RS485 physical connections Pin Signal Descr...

Page 90: ...A Ethernet signal Gigabit switch 2 Ethernet A Ethernet signal Gigabit switch 3 Ethernet B Ethernet signal Gigabit switch 4 Ethernet C Ethernet signal Gigabit switch 5 Ethernet C Ethernet signal Gigabi...

Page 91: ...t switch 4 Ethernet C Ethernet signal Gigabit switch 5 Ethernet C Ethernet signal Gigabit switch 6 Ethernet B Ethernet signal Gigabit switch 7 Ethernet D Ethernet signal Gigabit switch 8 Ethernet D Et...

Page 92: ...GO pluggable terminal block Connector on board WAGO 734 234 Cable part WAGO 734 204 6 11 3 Connector signal specifications 6 11 3 a Signal levels Input signal amplitude 3 24 V Input current app 1 20 m...

Page 93: ...to Camera 0 and is daisy chained back When S2 is in position OPEN D0 is connected to Camera 1 and daisy chained back to connector X4 X4 has connection to a termination resistor that is activated when...

Page 94: ...Controller RS485 signal between J Panels The Lane Controller RS485 signal is connected from one J Panel to another by connecting RJ45 Patch cables between X4 on the source J Panel to X5 on the receiv...

Page 95: ...ser trigger input on camera 1 the slave camera The Flash unit is connected to the slave camera The flash output must always be enabled on the master camera The flash output on the slave camera is setu...

Page 96: ...ector X5 Slave Laser Connector X7 Pin 2 Pin 2 Pin 3 Pin 3 Pin 5 Pin 1 Junction Panel trigger polarity switch in position positive going edge Master camera flash must be set to auto in Properties secti...

Page 97: ...le terminal block Cross section from mm 0 08 mm Cross section to mm 1 5 mm Cross section from AWG 28 AWG Cross section to AWG 14 AWG Measured voltage EN 250 V Measured shock voltage 2 5 kV Pollution d...

Page 98: ...VIS CAM System 86 Appendix D Pluggable Terminal Blocks...

Page 99: ...elnet open the command prompt window type the following Telnet 192 168 127 254 CR You should now be able to configure the unit through the Telnet interface The necessary settings will be listed under...

Page 100: ...onfiguration Specify whether the unit uses static of dynamic IP address DNS Server 1 Specify primary DNS server to be used by the unit DNS Server 2 Specify secondary DNS server to be used by the unit...

Page 101: ...ndard Stop bits 2 Specify the desired size of the stop bits used the TLS200 light sensor requires 2 as standard Parity None feature not used in communication with the light sensor Flow control None fe...

Page 102: ...ration Figure 90 Standard configuration of Serial settings for port 2 To make sure that both serial channels are identically configured check the serial settings sub menu in the Moxa N Port server Fig...

Page 103: ...mmunication Inactivity time 0 Specify the timeframe for closing an idle serial line Max connections 4 Specify the amount of simultaneous TCP connections Ignore jammed IP Yes Allow driver control No Da...

Page 104: ...Operation configuration of Serial port 2 To make sure that operation mode of both serial channels are identically configured check the operating settings sub menu in the Moxa N Port server Figure 94...

Page 105: ...ons on port 1 Port 2 is reserved for control Whenever more than four cameras are pointed to one Light Sensor it is necessary to connect multiple Moxa N ports in parallel to support the number of camer...

Page 106: ...VIS CAM System 94 Appendix F Multiple Moxa N port Configuration Diagram...

Page 107: ...on a 100 Mbit network topology which then is linked externally with a 1 Gbit FO Fiber Optic uplink to the server location see Figure 96 Figure 96 Network cabling example The actual traffic load that...

Page 108: ......

Page 109: ...in position Flash 2 and only one flash is installed to the camera Set switch S3 to position NIGHT L Camera s does not trigger Switch S3 and or S5 is set to the wrong trigger polarity Please refer to...

Page 110: ...VIS CAM System 98 Appendix H Troubleshooting...

Page 111: ...VIS CAM System...

Page 112: ...www jai com Europe Middle East Africa Phone 45 4457 8888 Fax 45 4491 3252 Asia Pacific Phone 81 45 440 0154 Fax 81 45 440 0166 Americas Phone Toll Free 1 800 445 5444 Phone 1 408 383 0301...

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