TM/TMC/RM/RMC-9730CL
18
Operation
4
Troubleshooting
4.1
Problems and Solutions
Following are troubleshooting tips for common problems. In general, problems can easily be solved
by following these instructions. If the following remedies fail to offer a solution to your problems,
please contact a JAI Inc. representative.
4.1.1
Symptom: No Video
Remedies: Check that the following are properly connected and operational.
•
Power supplies
•
Power cables
•
Main power source
•
Shutter control
•
Lens
•
Digital output cable
•
Analog video cable
4.1.2
Symptom: Dark Video
Remedies: Check that the following are properly connected and operational.
•
Shutter selection
•
Iris opening on the lens
4.1.3
Symptom: Non-Synchronized Video
Remedies: Check that the following are properly connected and operational.
•
Proper mode output
•
Frame grabber software camera selection
Note: Breaking the factory seal without prior approval from the factory will void the product
warranty.
4.2
Information and Support Resources
For further information and support:
Phone:
(408) 383-0300
(800)
445-5444
Fax:
(408)
383-0301
Mail:
JAI,
Inc.
Sales
Department
625 River Oaks Parkway
San Jose, CA 95134
ATTN:
Video
Applications
Web
Site:
www.jai.com
Summary of Contents for TM-9730CL
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