Jackson Systems T-32-TS Touchscreen Thermostat Page 60 Installation Manual Download

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BASIC TROUBLE SHOOTING

SYMPTOM

POSSIBLE FAULT AND REMEDY

Thermostat displays

The T-32-TS can be configured to display temperature in

wrong temperature

either Fahrenheit or Celsius. Check Installer Option menu
9:TD. F = Fahrenheit and C = Celsius.

The fan continues to

The thermostat fan mode may be set to Always On. Touch the

run after a heating or

FAN icon and change it to Automatic. When the T-32-TS is

cooling call is satisfied

configured for programmable operation, fan operation can
be programmed for Automatic or Always On for any
scheduled event. If the Programmable Fan feature is not
required, set 4:PF in the Installer Option menu to OFF.

Some functions on the

Lock values have been set. Refer to 6:CL in the Installer Option

thermostat cannot be

menu. To remove all lock values, set 6:CL = OFF.

changed and a padlock
icon is displayed

Summary of Contents for T-32-TS Touchscreen Thermostat

Page 1: ... COMF RT SYSTEM T 32 TS Touchscreen Thermostat Installation Manual ...

Page 2: ......

Page 3: ...ons Setting The System Switches System Switch Functions Installing The Batteries Typical System Wiring Diagrams Heat Only Gas Heat Only Electric Cool Only 1 Heat 1 Cool Gas 2 Heat 2 Cool Gas 2 Heat 1 Cool Heat Pump 3 Heat 2 Cool Heat Pump 2 Heat 1 Cool Fossil Fuel 3 Heat 2 Cool Fossil Fuel 1 4 5 6 6 6 6 7 8 9 10 11 12 12 13 14 15 16 17 18 19 20 ...

Page 4: ...isplay Selecting The Time Format Selecting The Setpoint Display Option Selecting Back Light Option Selecting Adaptive Recovery Option Selecting Filter Reminder Selecting First Stage Heating And Cooling Differential Option Selecting Second Stage Heating And Cooling Differential Option Selecting Third Stage Heating Differential Option Selecting Internal Or Indoor Remote Sensor Calibration Option Sel...

Page 5: ...rs For Temperature Averaging Outdoor Sensor Wiring Temperature Calibration Chart Testing Testing Fan Operation Testing Conventional Heating And Cooling Operation Testing Conventional Heat Pump Operation Testing Fossil Fuel Operation Testing Low Balance Point Heat Pump or Fossil Fuel Testing High Balance Point Heat Pump or Fossil Fuel Adaptive Recovery Basic Trouble Shooting T 32 TS Specifications ...

Page 6: ...This manual is to be used in conjunction with the supplied User Manual Although great care has been taken in the preparation of this manual Jackson Systems takes no responsibility for errors or omissions contained herein It is the responsibility of the installer to ensure that this thermostat and the equipment connected to it operate in a safe and efficient manner Due to ongoing product improvemen...

Page 7: ...ired to install the T 32 TS thermostat are as follows 1 Read and understand this Installation Manual and User Manual 2 Mount and wire the subbase 3 Install the batteries 4 Set the 4 system switches to match the equipment application Heat Cool Heat Pump Fossil Fuel 5 Wire optional remote temperature sensor s 6 Power the thermostat 7 Set the Advanced Installer settings 8 Test the thermostat 5 ...

Page 8: ...ion that represents the ambient space temperature Do not install the thermostat in an area where drafts are present near the floor behind doors or on an external wall Avoid placing the thermostat in areas where the air movement is limited affected by direct sunlight or other areas not typical of the temperature in the space MOUNTING THE SUBBASE When mounting the T 32 TS subbase be aware that draft...

Page 9: ... of the thermostat connecting pins to the terminal blocks Use a properly sized screwdriver and back each screw terminal out counter clockwise before landing each wire to its dedicated terminal Do not over tighten the terminal screws Check to ensure that all wires are landed correctly and dressed properly to prevent any shorts Refer to Typical System Wiring Diagrams in this manual for proper wiring...

Page 10: ...S2 Outdoor Sensor SC Sensor Common S1 Indoor Sensor W2 OB Second Stage Heat or Reversing Valve W1 First Stage Heat Auxiliary Emergency Heat Y1 First Stage Cool or First Stage Compressor Y2 Second Stage Cool or Second Stage Compressor G Fan R 24 VAC Hot C 24 VAC Common 8 ...

Page 11: ...d on the thermostat printed circuit board Figure 3 The switches are used to match the thermostat operation and relay outputs with the HVAC system requirements Refer to the system switch functions on the next page to properly configure the thermostat 1 2 3 4 ON SYSTEM SWITCHES FIGURE 3 9 ...

Page 12: ... position For Gas heat set the switch to the OFFposition factory default For electric heat set the switch to the ON position For O reversing valve set the switch to the OFF position factory default For B reversing valve set the switch to the ON position For 4 minute short cycle protection set switch to the OFF position factory default To disable short cycle protection set switch to the ON position...

Page 13: ...of a power failure All other memory is non voilatile in the event of battery or primary power loss Press in on the battery access compartment and slide the drawer out Install the two AAA batteries matching the and orientation Push the battery compartment in until it clicks shut When the batteries are properly installed the touchscreen display will light up Figure 4 FIGURE 4 11 ...

Page 14: ...2 OPTIONAL REMOTE SENSOR TERMINALS THERMOSTAT EQUIPMENT OUTDOOR SENSOR INDOOR SENSOR HEAT 1 RELAY HEAT ONLY GAS Switch Settings Switch 1 OFF Heat Cool Switch 2 OFF Equipment controls fan on call for heat Switch 3 OFF Short Cycle Protection No affect on setup Switch 4 OFF Leave OFF 12 ...

Page 15: ...TE SENSOR TERMINALS THERMOSTAT EQUIPMENT OUTDOOR SENSOR INDOOR SENSOR HEAT 1 RELAY HEAT ONLY Electric Switch Settings Switch 1 OFF Heat Cool Switch 2 ON Thermostat controls fan on call for heat Switch 3 OFF Short Cycle Protection No affect on setup Switch 4 OFF Leave OFF FAN 1 RELAY 13 ...

Page 16: ...TIONAL REMOTE SENSOR TERMINALS THERMOSTAT EQUIPMENT OUTDOOR SENSOR INDOOR SENSOR COOL 1 RELAY COOL ONLY Switch Settings Switch 1 OFF Heat Cool Switch 2 OFF Fan energized on call for cooling Switch 3 OFF Short Cycle Protection Recommended Switch 4 OFF Leave OFF FAN 1 RELAY 14 ...

Page 17: ...SOR TERMINALS THERMOSTAT EQUIPMENT OUTDOOR SENSOR INDOOR SENSOR COOL 1 RELAY 1 HEAT 1 COOL GAS Switch Settings Switch 1 OFF Heat Cool Switch 2 OFF Fan energized on call for cooling Switch 3 OFF Short Cycle Protection Recommended Switch 4 OFF Leave OFF COOL 1 RELAY HEAT 1 RELAY FAN 1 RELAY 15 ...

Page 18: ... THERMOSTAT EQUIPMENT OUTDOOR SENSOR INDOOR SENSOR COOL 1 RELAY 2 HEAT 2 COOL GAS Switch Settings Switch 1 OFF Heat Cool Switch 2 OFF Fan energized on call for cooling Switch 3 OFF Short Cycle Protection Recommended Switch 4 OFF Leave OFF COOL 1 RELAY FAN 1 RELAY HEAT 2 RELAY COOL 2 RELAY 16 HEAT 1 RELAY ...

Page 19: ... SENSOR TERMINALS THERMOSTAT EQUIPMENT OUTDOOR SENSOR INDOOR SENSOR COOL 1 RELAY 2 HEAT 1 COOL HEAT PUMP Switch Settings Switch 1 ON Heat Pump Switch 2 OFF ON OFF O ON B Switch 3 OFF Short Cycle Protection Recommended Switch 4 OFF Leave OFF COMP 1 RELAY FAN 1 RELAY REV VALVE 17 AUX RELAY ...

Page 20: ...R TERMINALS THERMOSTAT EQUIPMENT OUTDOOR SENSOR INDOOR SENSOR COOL 1 RELAY 3 HEAT 2 COOL HEAT PUMP Switch Settings Switch 1 ON Heat Pump Switch 2 OFF ON OFF O ON B Switch 3 OFF Short Cycle Protection Recommended Switch 4 OFF Leave OFF COMP 1 RELAY FAN 1 RELAY REV VALVE COMP 2 RELAY 18 AUX RELAY ...

Page 21: ...AT EQUIPMENT OUTDOOR SENSOR INDOOR SENSOR COOL 1 RELAY 2 HEAT 1 COOL FOSSIL FUEL Switch Settings Switch 1 ON Heat Pump Switch 2 OFF ON OFF O ON B Reversing Valve Switch 3 OFF Short Cycle Protection Recommended Switch 4 ON Locks out heat pump when furnace is energized COMP 1 RELAY FAN 1 RELAY REV VALVE 19 AUX RELAY ...

Page 22: ...PMENT OUTDOOR SENSOR INDOOR SENSOR COOL 1 RELAY 3 HEAT 2 COOL FOSSIL FUEL Switch Settings Switch 1 ON Heat Pump Switch 2 OFF ON OFF O ON B Reversing Valve Switch 3 OFF Short Cycle Protection Recommended Switch 4 ON Locks out heat pump when furnace is energized COMP 1 RELAY FAN 1 RELAY REV VALVE COMP 2 RELAY 20 AUX RELAY ...

Page 23: ... section for 5 seconds to enter the Installer Menu To advance through the menu touch the Mode section To backup in the menu touch the Fan section To exit the menu at any time and save changes touch and hold the Mode section until the display shows normal operation 21 AM DST 01 01 2012 E ...

Page 24: ...grammable or non programmable operation Press the or arrows to change the selection The factory default is 4 schedules per day Program Morning Day Evening Night E 0 Manual Mode non programmable 2 2 Schedules Per Day Day Night 4 4 Schedules Per Day Morning Day Evening Night Back Next 22 ...

Page 25: ...2 PD is used to select 5 2 programming or 7 day programming Touch the or arrows to change the selection The factory default is 51 5 1 1 Same schedule Mon Fri and separate schedules for Sat and Sun 52 5 2 Same schedule Mon Fri and Sat Sun 7 7 7 individual day programming E Back Next 23 ...

Page 26: ...rride When factory default a change in setpoint will remain until the next scheduled event or a fixed override can be set from 1 12 hours Use the or arrows to select override time OFF Provides override to next scheduled event 1 12 Override to selected time 1 12 hours in 1 hour increments E Program Back Next 24 ...

Page 27: ...ecting continuous or auto fan operation for each program event The factory default is Use the or arrows to select Programmable Fan ON Programmable Fan OFF No Programmable Fan E Program Refer to the User Manual for selecting continuous or auto fan for each scheduled event when the Programmable Fan option is ON Back Next 25 ...

Page 28: ...n The factory default is for auto changeover Touch the or arrows to change the selection Manual Changeover A Auto Changeover Heat Cool Auto Off H Heat Off C Cool Off Ao Auto Off E AUTO Back Next Note In Manual Changeover configuration the heating and cooling setpoint can be the same 26 ...

Page 29: ...rt of the touchscreen functions The factory default is Touch the or arrows to change the selection OFF All functions unlocked 6 Fan Mode locked 1 Program locked 7 Fan Program Mode locked 2 Mode locked 8 Fan Program Mode Clock 3 Fan locked locked 4 UP DOWN arrows locked 9 All functions locked 5 Clock locked E Back Next 27 ...

Page 30: ...LLER SETUP MENU SELECTING THE COOLING SETPOINT LIMIT 50 UP DOWN Menu 7 CL selects the minimum cooling setpoint The factory default is Touch the or arrows to adjust the limit from 43 122 F E Set Back Next 28 ...

Page 31: ...SETUP MENU SELECTING THE HEATING SETPOINT LIMIT 90 Menu 8 HL selects the maximum heating setpoint limit The factory default is Touch the or arrows to adjust the limit from 41 120 F UP DOWN E Set Heat Back Next 29 ...

Page 32: ... THE TEMPERATURE DISPLAY F Menu 9 TD selects the temperature to be displayed in Fahrenheit or Celsius The factory default is Fahrenheit Touch the or arrows to change the display setting UP DOWN E F Fahrenheit C Celsius Back Next 30 ...

Page 33: ...ELECTING THE TIME FORMAT 12 Menu 10 CL selects the time format which can be 12 hour or 24 hour The factory deault is 12 hour Touch the or arrows to change the format UP DOWN 12 12 Hour 24 24 Hour Military Time E Back Next 31 ...

Page 34: ...e option of continuously displaying the setpoint temperture with the space temperature or only the sepoint temperature The factory default is Setpoint Displayed Touch the or arrows to change the display option UP DOWN ON Setpoint displayed OFF No sepoint displayed E Set Back Next 32 ...

Page 35: ...The factory default is Touch the or arrows to change the display option UP DOWN ON Back Light on for 10 seconds when screen is touched OFF No Back Light ALL Back Light on high for 10 seconds when screen is touched and then low continuously Thermostat must be hardwired to 24VAC for this option E Back Next 33 ...

Page 36: ...as programmable Adaptive Recovery compares the space temperature deviation from setpoint and rate of recovery history to bring the equipment on and reach the setpont at the scheduled start time The factory default is Touch the or arrows to select this option UP DOWN OFF No Adaptive Recovery ON Adaptive Recovery On For programmable mode only E Back Next 34 ...

Page 37: ...display as a reminder that the HVAC system filter s should be replaced The factory default is FLT Touch the or arrows to set the filter reminder time UP DOWN OFF No filter reminder 010 100 Hours 100 1000 Hours Up to 9 000 hours in 100 hour steps To reset the Filter Reminder touch and hold Mode and Fan E Back Next 35 ...

Page 38: ...t the heating and cooling differential The factory default is 2 This represents the temperature above the cooling setpoint or below the heating setpoint when the equipment is energized F Touch the or arrows to change the differential UP DOWN 1 1 F Differential 2 2 F Differential 3 3 F Differential E Back Next 36 ...

Page 39: ...rential The factory default is 2 This represents the temperature above the first stage cooling differential or below the first stage heating differential when second stage is energized There is a 3 minute time delay before second stage is energized F Touch the or arrows to change the differential UP DOWN Adjustable from 1 10 F in 1 increments E Back Next 37 ...

Page 40: ...differential The factory default is 2 This represents the temperature below the second stage heating differential when third stage heat is energized There is a 3 minute time delay before third stage heat is energized F Touch the or arrows to change the differential UP DOWN Adjustable from 1 10 F in 1 increments E Back Next 38 ...

Page 41: ...ION OPTION Menu 18 CA is used to re calibrate the thermostat internal sensor when 19 TT OFF or a single remote indoor sensor when 19 TT RS Touch the or arrows to adjust the calibration The factory default is UP DOWN 0 Adjustable from 9 to 9 F in 1 increments E Back Next 39 ...

Page 42: ...or remote sensor only or remote sensor with internal sensor for temperature averaging The factory default is Touch the or arrows to select the desired remote sensor option UP DOWN OFF Internal sensor only RS Indoor remote sensor only AU Internal sensor with indoor remote sensor E Back Next 40 ...

Page 43: ...figuration The factory default is for Heat Cool and for heat pump and fossil fuel Touch the or arrows to select the proper equipment configuration UP DOWN E HEAT COOL 1S 2S Single Stage Multi stage HEAT PUMP OFF H2 H3 1 Heat 1 Cool 2 Heat 1 Cool 3 Heat 2 Cool FOSSIL FUEL H2 H3 2 Heat 1 Cool 3 Heat 2 Cool Back Next 41 ...

Page 44: ...t Pump or Fossil Fuel When the outdoor temperature falls below the balance point setting the compressor is locked out and only auxiliary electric heat or fossil fuel furnace is used for heating The factory default is Touch the or arrows to select an low balance point setting UP DOWN Adjustable from OFF 1 to 77 F Remote outdoor sensor must be used E Back Next 42 ...

Page 45: ...Pump or Fossil Fuel When the outdoor temperature rises above the balance point setting the auxiliary electric heat or fossil fuel furnace is locked out and only the heat pump is used for heating The factory default is Touch the or arrows to select an low balance point setting UP DOWN Adjustable from OFF 32 to 122 F Remote outdoor sensor must be used E Back Next 43 ...

Page 46: ...NG AUDIBLE BEEP OPTION ON Menu 23 BP allows you to turn the audible beep on or off The factory default is Touch the or arrows to change the setting UP DOWN ON Audible beep when screen is touched OFF No audible beep E Back Next 44 ...

Page 47: ... OPTION OFF Menu 24 RS can be used to reset the thermostat to the original factory defaults The factory default is To reset the thermostat touch the or arrows and set to UP DOWN ON OFF Factory default disabled ON Factory default enabled E Back Next 45 ...

Page 48: ... to enable Daylight Savings Time for the real time clock The factory default setting is To disable this option use the or arrows and set to UP DOWN OFF ON Daylight Saving Time OFF Daylight Saving Time disabled E Refer to User Manual to set Daylight Saving Time Calender Back Next 46 ...

Page 49: ...thout the onboard sensor Use separate 18 2 shielded cable when wiring sensors to prevent interference When the T 32 S1 is used as an indoor sensor the T 32 TS can be configured to allow only the remote sensor to control the temperature or a combination of remote and onboard sensors can be used for temperature averaging Refer to 18 TT in the installer setup menu to select the proper remote sensor o...

Page 50: ... meter or multi meter to measure the resistance of the sensor Measure at the end of the wires that will connect to the thermostat Confirm the resistance value within 5 to the temperature where the sensor is mounted Use a quality digital electronic thermometer to read the temperature at the sensor Remove the sensor cover and place the thermometer probe next to the sensor element to verify an accura...

Page 51: ...The total value of the sensors must equal 10KΩ 77 F The onboard sensor is not part of the equation even if it is configured as part of the averaging circuit However when the onboard sensor is used with remote sensors it represents 50 of the averaging value Figure 6 illustrates two T 32 S2 sensors used for averaging S2 SC S1 T 21 S2 SENSOR T 21 S2 SENSOR FIGURE 6 49 ...

Page 52: ...etup menu to select the proper sensor option The outdoor sensor wires to the SC and S2 terminals on the thermostat Figure 7 illustrates both an indoor and outdoor sensor configuration Mount the sensor on a vertical exterior surface below an overhang Choose a location protected from direct sunlight and exposure to excessive moisture Follow the same wiring procedures as installing an indoor sensor F...

Page 53: ...TEMPERATURE CALIBRATION CHART Temperature Resistance Temperature Resistance F K F K Ω Ω 30 34 6 70 11 9 40 26 1 80 9 4 50 19 9 90 7 4 60 15 3 100 5 9 NTC type 2 sensor 10K 77 F Ω 51 ...

Page 54: ... fan will shut off Touch until the word appears Touch the arrow and raise the setpoint above the space temperature and the first stage differential After a brief moment the internal heating relay W1 will energize and the heating system should operate The word will flash continuously If the thermostat has been configured for two stage heating raise the setpoint above the second stage differential a...

Page 55: ... energized When the T 32 TS is configured for conventional heat pump operation testing is the same as a heating and cooling system with the exception that the fan G relay is always energized with compressor auxiliary and emergency heat calls When the T 32 TS is configured for fossil fuel operation testing is the same as a conventional heat pump system with the exception that the heat pump is never...

Page 56: ...low balance point setting set 21 LB the displayed outdoor temperature and force a call for heating The W1 relay will energize and the compressor Y1 and or Y2 relays will be bypassed After testing reset the low balance point temperature to a normal operating range High balance point is designed to prevent the W1 auxiliary heat relay from energizing when the outdoor temperature is above the balance ...

Page 57: ...ailable in programmable mode Installer Options Menu 13 RC ON The Adaptive Recovery function of the T 32 TS permits the user to program a time that a desired set temperature is required The thermostat then calculates the most energy efficient time to energize the equipment to reach the setpoint at the designated time The calculation involves a complex control algorithm that compares the space tempe...

Page 58: ...subbase and check for 24 Volts across terminals C and R If no voltage fault could be equipment or wiring related Thermostat can In the Installer Options menu set 5 FN A or AO for not be set for auto changeover auto changeover Manual Changeover A Heat Cool Auto Off H Heat Off C Cool Off AO Auto Off Temperature display Air from wall cavity may be leaking into rear of is inaccurate thermostat Seal ho...

Page 59: ... indicates that the thermostat heating or cooling relay is energized Lock icon is displayed This is not a fault The thermostat heating and cooling limits when attempting to may be preventing setting a temperature above or below set a higher or lower the limit values These values can be changed in the Installer setpoint Options menu 7 CL Cooling Limit can be set from43 122 F 8 HL Heating Limit can ...

Page 60: ...the run after a heating or FAN icon and change it to Automatic When the T 32 TS is cooling call is satisfied configured for programmable operation fan operation can be programmed for Automatic or Always On for any scheduled event If the Programmable Fan feature is not required set 4 PF in the Installer Option menu to OFF Some functions on the Lock values have been set Refer to 6 CL in the Installe...

Page 61: ...osure 5 0 W x 3 375 H x 1 0 D LCD Display 3 75 W x 2 125 H Back Light LED Short cycle Delay Off or 3 minutes Displayed Temperature Resolution 1 F Setpoint Ranges Heating 41 F 120 F Cooling 43 F 122 F Limits Heating Factory default 90 F Fully adjustable within heating setpoint range Cooling Factory default 50 F Fully adjustable within cooling setpoint range Onboard and Remote Sensors NTC Type 2 Res...

Page 62: ......

Page 63: ...INDIANAPOLIS IN 46203 www jacksonsystems com 06 1097 080212 ...

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