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Troubleshooting & FAQ
I hear crackling noises
For the best audio quality, always wear your headset on the same side of the body as
your mobile phone.
I cannot hear anything in my headset
• Increase the volume on the headset.
• Ensure that the headset is paired with the phone.
• Make sure that the phone is connected to the headset – if it does not connect
either from the phone’s Bluetooth menu or by tapping the answer/end button,
follow the pairing procedure
(see section 3).
I have pairing problems even though my phone indicates otherwise
You may have deleted your headset pairing connection in your mobile phone.
Follow the pairing instructions in section 3.
Will the Jabra JX10 work with other Bluetooth equipment?
The Jabra JX10 is designed to work with Bluetooth mobile phones. It can also work
with other Bluetooth devices that are compliant with Bluetooth version 1.1 or 1.2
and support a headset and/or hands-free profile.
Please note:
If the JX10 is completely discharged when you begin charging, it may take a couple
of minutes before the charging indicator turns on.
Need more help?
See the inside cover for your country’s support details.
Taking care of your headset
• Always store the Jabra JX10 with the power off and safely protected.
• Avoid storage at extreme temperatures (above 45°C/113°F – including direct sunlight
– or below -10°C/14°F). This can shorten battery life and may affect operation. High
temperatures may also degrade performance.
• Do not expose the Jabra JX10 to rain or other liquids.
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What the lights mean
Using a Jabra Bluetooth adapter
If you want to use the Jabra JX10 with a non-Bluetooth mobile phone, the Jabra A210
adapter is the answer.
It gives you a cordless connection with the following headset features: answer/end call,
voice dial function (if supported by the phone). Rejecting a call, last number redial and
putting a call on hold might not be supported through the headset jack in the mobile
phone.
To pair the Jabra JX10 with the Jabra A210
The pairing process is a little different:
• Put your Jabra JX10 in pairing mode.
• Put the Jabra A210 adapter in pairing mode.
• Place them close together. You do not need a dedicated pin code to pair the two
Jabra products. Consult the Jabra A210 user manual for more information.
Making/answering a call when using the Jabra A210
• When you make a call from your mobile phone, the call will automatically transfer
to the headset (if it is turned on).
• To answer a call: either
tap
the answer/end button on your headset or
press
the
answer button on your mobile phone.
What is the mean about your headset
Flashing every second: active on a call
Flashing every three seconds: in standby mode
Running low on battery
Charging
Fully charged
In pairing mode – see section 3
What you see
Flashing blue light
Flashing blue light
Flashing red light
Solid red light
Solid green light
Solid blue light
