The table below summarizes system Errors. The following will stop any active chemical feeds, and disable future chemical
feeds until the specific error is cleared.
Alarm Message
Alarm Message
ID
ID
Problem/Conditions
Problem/Conditions
Possible Cause
Possible Cause
Possible Solution(s) or Next Step(s)
Possible Solution(s) or Next Step(s)
Ammonia Valve Error
OR
Chlorine Valve Error
100
OR
101
Flow volume cannot be
confirmed for respective
valve
Empty Bulk Storage
Visually inspect bulk storage tanks,
chemical feed lines, and isolation
valves for proper status and position.
Valve Closure
Chemical Line Disconnected
Flow Verification Sensor
Error
Visually inspect respective flow
verification sensor paddlewheel. May
also verify input to controller by
viewing
Base > Operate > Mainte-
nance
or
Base > Admin > I/O
.
Feed Controller Error
102
Rinse Valve actuation cannot
be confirmed
Valve Motor Failure/Valve
Seized
Attempt to manually (Maintenance
Mode) actuate the Rinse Valve, and
observe indicator on top of valve. If
appears to be functioning, likely a
failed limit switch.
Limit Switch Failure
Mixer Error
103
Monitored current is out of
range (over/undercurrent)
See Mixer documentation for
details
-
Sample Pump Error
104
Monitored current is out of
range (over/undercurrent)
Current Limit Nuisance Trip
Current Limit setpoint is incorrect, or
too restrictive. Default of 10%.
High or low line voltage
Monitor incoming source power
Locked rotor or bound pump
Contact Ixom Watercare, Inc. for
further troubleshooting
Circulation Monitor
Error
105
Circulation pumps are no
longer running
Float switch may be active
Check to see the Sample Pump is
commanded to RUN by viewing
Base
> Monitor.
If so, visually inspect run
indicator light on the Sample Pump
Control Box. If the HOA switch is in
AUTO and the light is OFF, likely an
activated float switch.
Sample Pump Error
See above
Pre-Mix Tank Level Error
Visually inspect the Pre-Mix Tank for
fill level. If the tank appears empty, the
pump may need to be primed. If the
tank is nearly full, the pump may need
to be run manually to return the tank to
an acceptable level. This can be done
by turning
Circulation Pumps
OFF at
Base > Operate
, then temporarily
placing the VFD in HAND.
Errors:
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Troubleshooting
Troubleshooting
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