I P Wi r e l e s s B r o a d b a n d M o d e m U s e r G u i d e
3 5
Appendix C – Frequently Asked Questions
Q. H
OW DO
I
CHANGE MY PASSWORD
?
A.
Call IPWireless Customer Service.
Q. H
OW DO
I
CHANGE MY ADDRESS AND PHONE NUMBER
?
A.
Call IPWireless Customer Service.
Q. W
HERE CAN
I
FIND A COVERAGE MAP
?
A.
Call IPWireless Customer Service.
Q. H
OW DO
I
CHANGE MY SERVICE LEVEL
?
A.
Call IPWireless Customer Service.
Q. H
OW DO
I
REBOOT THE
IPW
IRELESS
B
ROADBAND
M
ODEM
(
WHEN THE POWER BUTTON
DOES NOT RESPOND
)?
A.
Call IPWireless Technical Support.
Q. H
OW DO
I
SET COOKIE PREFERENCES ON MY BROWSER
?
A. Using Netscape Navigator:
Go the browser drop-down
Edit
menu and select
Preferences
. Click on the
Advanced
heading. Go to the
Cookies
box and click on
Accept all cookies
. After successful
registration, you may return to
Edit>Preferences>Advanced
and click on
Disable
cookies
.
A. Using Microsoft Internet Explorer:
Go to the browser drop-down
Tools
menu and select
Internet Options
. Click on the
Security
tab. Click on the
Custom Level
button. Scroll down to the
Cookies
heading.
Click on
Enable
to accept all cookies. After successful registration, you may return to
Tools>Security>Custom Level
and click on
Disable
.
Q. H
OW DO
I
SET MY HOME PAGE
?
A. Using Microsoft Internet Explorer:
