Network Troubleshooting Your PC
TimeIPS
http://support.timeips.com 316.264.1600
Page 15
If you have trouble accessing TimeIPS from a PC, you may be having network related
issues. Follow this checklist to verify your network settings and connectivity.
If the network link and activity lights (shown on page 6 and 7) are not lit, then check all
network cables, hubs and switches to verify the physical connections. If cables are
disconnected, you will need to reconnect these for proper network functionality. After
reconnecting network cables, you may need to restart your PC and/or TimeIPS to reestablish
the network connection.
✔
Check the power light to verify the TimeIPS server is powered on. You should also feel
or hear the system fan running.
✔
Enter the TimeIPS IP address (the IP address can be located on the Administration
Console) into a web browser on another PC on your network (see page 12). If you see
the TimeIPS setup page, then your network and TimeIPS are working properly.
The IP address assigned to your desktop PC must be reachable by the TimeIPS IP address as
shown on your monitor. For example, if the address on the monitor begins with
169.254.___.___, then your PC must also have a 169.254.___.___ IP address with a
“netmask” of 255.255.0.0 in order to connect to the TimeIPS server. The last two numbers
you choose should be a number between 1 and 254. If you need to change your PC's IP
address to reach the TimeIPS server, you will need to find instructions for your PC's
operating system.
Setting or changing your PC's IP Address:
If you are not able to connect, you may need to change your PC's IP address to connect to
the TimeIPS server. When making changes to your PC's network settings, be sure to record
any previous settings, so you may restore them after you have set your TimeIPS server to the
correct IP address for your network.
Note:
After initial configuration and guided setup is complete, the System Administrator can shut
down or restart the server from the “System Settings” page accessible from the “System
Administration” section of the “Administration” menu. Wait for the power indicator light to turn off
before unplugging the power cord.
Obtains an address automatically? (DHCP) ..................[ Yes / No ]
If set, what is the IP Address of your PC? .....................[ _____ . _____ . _____ . _____ ]
If set, what is the Subnet of your PC? ..........................[ _____ . _____ . _____ . _____ ]
