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nano3G AP Installation Manual

Troubleshooting

N3G_INST_300 v8.1 for N3G_2.0.5 © ip.access Limited 2011

Page 70

8.4.2

nano3G E8 AP Factory Reset

To perform a factory reset, press and hold the reset button for more than 5 seconds.

The 3G LED will blink fast (50ms on, 50ms off) for 5 seconds, then it will start to blink slowly
(200ms on, 200ms off). When the factory restore process has completed, the LED will
extinguish and the AP will automatically reboot, take the fixed IP address and enable the
web interface for commissioning. See section 5 for the commissioning procedure.

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Summary of Contents for nano3G 217A

Page 1: ...nano3G AP Installation Manual N3G_INST_300 8 1 ip access Ltd Building 2020 Cambourne Business Park Cambourne Cambridgeshire CB23 6DW United Kingdom www ipaccess com...

Page 2: ...ed for N3G_2 0 added nano3G E8 information 13 Apr 2010 ZN1 6 2 Editorial changes 15 Apr 2010 AM4 6 3 Updated from review comments reorganised so config file creation is all in one section 14 Jun 2010...

Page 3: ...sical Requirements 11 2 3 3 nano3G S4 AP IP Bandwidth Requirements 11 2 3 4 nano3G S4 AP Sundry Installation Equipment 11 2 4 nano3G S8 AP Site Requirements 12 2 4 1 nano3G S8 AP Power Requirements 12...

Page 4: ...5 5 Configure the Connection to the AP Management System 38 5 5 1 Static IP Configuration 38 5 5 2 Configure the AP Management System Connection 39 5 5 3 Complete the AP Commissioning 39 5 6 Commissio...

Page 5: ...1 nano3G S4 AP and nano3G S8 AP LEDs 66 8 1 2 nano3G E8 AP LEDs 67 8 2 Backhaul Network Connection Problems 68 8 3 nano3G E8 AP Does Not Start Up 68 8 4 Factory Reset 69 8 4 1 nano3G S4 AP and nano3G...

Page 6: ...an IP address dynamically via DHCP The AP AC connection can be configured to be secure via IPSec and a security gateway or unsecured 1 1 Overview This manual is organised as follows AP installation re...

Page 7: ...ced or referenced in REF_300 in line with the stipulations of their authors 1 5 Terminology Common nano3G System terminology is defined in REF_105 For additional 3G terminology see 21 905 INST_440 nan...

Page 8: ...connect to its serving AP Management System but the AP Management System has not yet been provisioned with site details for the AP the AP Management System will raise alarms about attempts to connect...

Page 9: ...storage for some time the required software build and or ATAS package can be installed on the AP in situ 2 1 3 On Site Installation Physical installation of a nano3G AP at its operating site including...

Page 10: ...n to the backhaul via CAT5 Ethernet cabling Access to a DNS service on the backhaul to resolve symbolic addresses Access to an NTP service on the backhaul to set the correct time and date NTP servers...

Page 11: ...ts APs See OPM_410 for full details about user permissions The minimum set of configuration data for the AP is Cell ID also used as the ID of this AP on the serving nano3G AC IP Address or FQDN of the...

Page 12: ...is the required sdp files must be present on the commissioning terminal Setting up a web server for this purpose on the commissioning terminal is outside the scope of this manual Software Image If the...

Page 13: ...if IPSec is required IP Address or FQDN of the IPsec Security Gateway IP Address or FQDN of a CRL server Optionally Traffic Selector information IP address and subnet mask A traffic selector defines a...

Page 14: ...hich requires a Power over Ethernet connection to the splitter A site for the AP Wall mount location or Stable surface for free standing installation 2 3 1 nano3G S4 AP Power Requirements Maximum expe...

Page 15: ...ernet POE requires the use of a power inserter and a splitter The power inserter is positioned close to the backhaul network connection and mains supply while the splitter is positioned close to the A...

Page 16: ...d to install the AP with its front surface facing the area requiring cellular coverage unobstructed by walls or partitions that may have significant RF attenuation 2 3 3 nano3G S4 AP IP Bandwidth Requ...

Page 17: ...ed POE splitter which requires a Power over Ethernet connection to the splitter A site for the AP Wall mount location or Stable surface for free standing installation 2 4 1 nano3G S8 AP Power Requirem...

Page 18: ...ernet POE requires the use of a power inserter and a splitter The power inserter is positioned close to the backhaul network connection and mains supply while the splitter is positioned close to the A...

Page 19: ...ed to install the AP with its front surface facing the area requiring cellular coverage unobstructed by walls or partitions that may have significant RF attenuation 2 4 3 nano3G S8 AP IP Bandwidth Req...

Page 20: ...n reach of the adaptor s cabling 2 5 1 nano3G E8 AP Power Requirements Maximum expected power consumption 20 Watts Rated 12V or 48V DC The nano3G E8 AP supports the following power options Power over...

Page 21: ...is 100m regardless of the placement of the POE injector The POE injector supplied by ip access complies with LPS requirements in accordance with IEC EN 60950 1 2 5 2 nano3G E8 AP Physical Requirements...

Page 22: ...7 2 Mbps Note The HSDPA rate of 7 2Mbps is the air interface rate on Uu The downlink rate needed to support this is lower The uplink assumes a maximum load of 8 UEs each with 64Kbps PS bearers Voice t...

Page 23: ...ch means that the AP s configuration can be entered and changed on the AP Management System in advance of physically installing an AP on site 3 1 1 Start the Create Site Wizard 1 In the OMC R Client s...

Page 24: ...Select button The Select linked object browser will appear initially showing the Root object in the OMC R object hierarchy When this is expanded only Management Services that have APs configured will...

Page 25: ...e Load Attributes Wizard Local file a configuration file stored on the local computer running the OMC R Client Server file a configuration file saved on the OMC R server by saving the attributes from...

Page 26: ...to the location of the required file and select it For example 9 Click Open and the file name will be shown in the box for Local file Select a File Saved on the OMC R Server 10 Click the radio button...

Page 27: ...ox for Auto backup file 3 1 4 Enter AP Identification Details 14 Click Next The page for specifying AP identification details will appear 15 Click in the Site ID box and type a numeric ID This must be...

Page 28: ...defined under Root OMCR NTP Servers At least one NTP server must be selected 3 1 6 Modify NAS and Network Listen Settings 21 Click Next The identification details are checked to ensure there are no d...

Page 29: ...for N3G_2 0 5 ip access Limited 2011 Page 24 23 If required click the Network Listen Control Package 24 Make changes in the LAC RAC Candidate List and RF Parameters Candidate List as needed 25 Click F...

Page 30: ...Ensure the attribute configuration file is available on the OMC R Server or the computer running the OMC R Client 2 Log in to the OMC R Client with a user name that has Full Access to the AP 3 To sta...

Page 31: ...this For a nano3G S8 AP or nano3G E8 AP Object apNano8_020 For a nano3G S4 AP Object apNano_020 An attribute configuration file can be created from scratch More conveniently a file can be saved from w...

Page 32: ...d values that may be assigned to each attribute The following attribute types are available which are also formally described in REF_110 Base types Integer a whole number numeric value often must be w...

Page 33: ...4 Select the radio button for the required location For the purposes of creating a template for another AP saving To Local File is recommended When saving To Local File the target directory and file n...

Page 34: ...nosticReporting REPORT_ON_CRASH http oam server upload diagnostic 3G AP Measurement Control Package reportingUrl http oam server upload pm ap 3G AP Time Package localTimeZone PST8PDT end of file Param...

Page 35: ...neighbours entered in the static neighbour lists as determined by network planning diagnosticReporting for S4 APs or diagnosticReporting_001 for E8 APs Set the URL of the AP Management System diagnos...

Page 36: ...t detect all changes to the RF environment Note Depending on deployment requirements this could be in the general template instead lcsLongitude This is entered as a number for east positive or west ne...

Page 37: ...R Client See OPM_300 for information on neighbour list configuration staticUmtsNeighbourList This is a complex attribute that specifies UMTS 3G neighbour candidates It is recommended to enter these di...

Page 38: ...hese scenarios The nano3G AP must be in the factory reset state for this procedure If a factory reset is required see section 8 2 for instructions 5 1 Configure a Commissioning Terminal to Connect to...

Page 39: ...ct the commissioning terminal directly to the AP with an Ethernet cable 5 2 2 Start up a nano3G E8 AP 1 To power up a nano3G E8 AP typically do one of the following Connect a cable to carry POE from t...

Page 40: ...g Web Page for the AP 1 Start a web browser on the commissioning terminal 2 In the address bar enter the pre defined static IP address and port number for the web server http 192 168 0 1 8089 A login...

Page 41: ...ing terminal Setting up a web server for this purpose on the commissioning terminal is outside the scope of this manual 5 4 1 Optional Software Download Use the SW Download page to download a differen...

Page 42: ...for the AP s target network This is not necessary if the AP is factory installed with the correct certificates 12 Click the ATAS Download link on the left The web page for downloading an ATAS bundle...

Page 43: ...static IP configuration is needed This must be done before completing the Connection Config page 19 If static IP is required click the IP Config link on the left The IP Configuration page appears 20 E...

Page 44: ...shot of the web page information about how to take a screenshot is outside the scope of this manual 5 5 3 Complete the AP Commissioning 25 Click the Connection Config link on the left to ensure the co...

Page 45: ...vance Commissioning If commissioning has been done in advance of sending the AP on site it is advisable to ensure that the AP will connect to its serving AP Management System prior to sending the AP o...

Page 46: ...connections The following hardware variants are described 6 2 nano3G S4 AP Hardware Installation 6 3 nano3G S8 AP Hardware Installation 6 4 nano3G E8 AP Hardware Installation Note If possible the eng...

Page 47: ...the box should contain the following as pictured Note No screws are supplied to mount the AP or the splitter unit 2 Check that the serial number on the nano3G S4 AP unit matches the label on the box...

Page 48: ...described below to provide power and the LAN connection Supplied PSU and LAN When the supplied PSU is used to power the AP the POE injector and splitter units are not needed However this means that t...

Page 49: ...splitter should not exceed 99 8m in length This will ensure that the total cable run from the POE switch to the AP is within the Ethernet limit of 100m 6 2 4 Mount the nano3G S4 AP Note The nano3G S4...

Page 50: ...8 1 for N3G_2 0 5 ip access Limited 2011 Page 45 Mount the nano3G S4 AP on a Stand 1 Plug the Ethernet cable and the power cable into the AP or plug the cables from the POE splitter into the AP 2 Slid...

Page 51: ...clearance between the screw heads and the wall 3 Plug the Ethernet cable and the power cable into the AP Note If using the POE splitter when wall mounting the AP it is recommended to mount the AP dir...

Page 52: ...two holes 66mm 2 6in apart horizontally for the two screws 2 Secure the splitter unit to the wall using two screws Ensure that the Ethernet socket is at the top 3 Plug the Ethernet cable into the top...

Page 53: ...ntain the following nano3G S8 AP unit nano3G S8 AP stand Plus any combination of the following items according to the options ordered Mains adaptor unit POE injector unit and suitable mains cable POE...

Page 54: ...described below to provide power and the LAN connection Supplied PSU and LAN When the supplied PSU is used to power the AP the POE injector and splitter units are not needed However this means that t...

Page 55: ...splitter should not exceed 99 8m in length This will ensure that the total cable run from the POE switch to the AP is within the Ethernet limit of 100m 6 3 4 Mount the nano3G S8 AP Note The nano3G S8...

Page 56: ...8 1 for N3G_2 0 5 ip access Limited 2011 Page 51 Mount the nano3G S8 AP on a Stand 1 Plug the Ethernet cable and the power cable into the AP or plug the cables from the POE splitter into the AP 2 Slid...

Page 57: ...clearance between the screw heads and the wall 3 Plug the Ethernet cable and the power cable into the AP Note If using the POE splitter when wall mounting the AP it is recommended to mount the AP dir...

Page 58: ...two holes 66mm 2 6in apart horizontally for the two screws 2 Secure the splitter unit to the wall using two screws Ensure that the Ethernet socket is at the top 3 Plug the Ethernet cable into the top...

Page 59: ...ket attached Extraction tool for removing the AP from its wall bracket Injector unit for POE Mains cable for the POE injector 2 Check that the serial number on the nano3G E8 AP unit matches the label...

Page 60: ...ck onto the tabs on the main cover until it snaps into place 6 4 3 Antennas The antennas must be oriented perpendicular to the unit as shown so that the cover fits correctly without stressing the conn...

Page 61: ...ss nano3G E8 AP and are compliant with the IEEE 802 3at standard The POE injector as supplied is commonly used for single site installations Direct power from the mains via an optional power adapter P...

Page 62: ...A POE switch will typically only be used if there are multiple APs on site and or there is other equipment that can take advantage of POE PSU and LAN When a suitable PSU is used to power the AP see se...

Page 63: ...an produced at the network planning stage For example it must take into account that all APs must be at least 2m from any mobile equipment The network wiring must be complete before the nano3G E8 AP c...

Page 64: ...maintained to allow the AP to be fitted to the bracket Allow at least 100mm from the bracket to the top of wall and 120mm from the side of the bracket to a side wall 3 Mark the position of the four sc...

Page 65: ...ation N3G_INST_300 v8 1 for N3G_2 0 5 ip access Limited 2011 Page 60 5 Slide the nano3G E8 AP onto the bracket and ensure that the retaining spring engages into the indent at the rear of the unit 6 Re...

Page 66: ...ither Plug an Ethernet cable from the POE injector or POE switch into LAN1 or Plug an Ethernet cable from a switch gateway no POE into LAN1 and an optional power supply into the 12V DC input Note Do n...

Page 67: ...and select the AP object Note For full information on using the OMC R Client see OPM_410 3 Verify that the Site has a green tick to show that the AP is connected to the AP Management System The AP ob...

Page 68: ...d sw filename sdp Where server is the IP address or host name of the required AP Management System and filename sdp is the required software download package file 5 Press TAB or Enter to set the URL 6...

Page 69: ...ct Start Sequential NWL Scan 5 When the scan is complete view the results and verify there is some radio activity detected and ideally some neighbour cells This will confirm the radio is working 6 Onl...

Page 70: ...latest software image and configuration is complete it is ready for service 1 To bring the AP into service right click the 3G AP object in the OMC R Client and select Unlock The padlock symbol next t...

Page 71: ...ss the LAN Amber The 10Mbps connection is OK Flashing amber Indicates activity on the network at 10Mbps speed that is the nano3G AP is sending and or receiving data across the LAN Service Off The nano...

Page 72: ...AC for example because the AC is not available or there is a DNS problem The nano3G E8 AP is locked Flashing green evenly fast The nano3G E8 AP has been reinitialized the reset button was pressed but...

Page 73: ...rovided with an IP address by the broadband router every time it starts Ensure that the DHCP service is enabled on the broadband router 8 3 nano3G E8 AP Does Not Start Up Check the following Check the...

Page 74: ...button is pressed for less than 5 seconds the AP will reboot It will not return to the factory reset state 8 4 1 nano3G S4 AP and nano3G S8 AP Factory Reset To perform a factory reset use a thin rod t...

Page 75: ...d the reset button for more than 5 seconds The 3G LED will blink fast 50ms on 50ms off for 5 seconds then it will start to blink slowly 200ms on 200ms off When the factory restore process has complete...

Page 76: ...l or use the nano3G AP or its power supply near open water Do not spill liquids of any type on the nano3G AP or its power supply WARNING Do not use liquid solvent or aerosol cleaning agents on or near...

Page 77: ...lled adjacent to unshielded electrical or electronic devices such as unshielded speakers WARNING Do not install the nano3G AP in a position where the power supply cable or network cable may cause a tr...

Page 78: ...nterference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc...

Page 79: ...nstalled and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interfer...

Page 80: ...ce documentation may be obtained in writing from IP Access Ltd Building 2020 Cambourne Business Park Cambourne Cambridge CB23 6DW UK 9 3 3 Safety Standards IEC 60950 1 2005 2nd Edition EN 60950 1 2006...

Page 81: ...cations Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense 9 4 2 EU Regula...

Page 82: ...ulatory Information N3G_INST_300 v8 1 for N3G_2 0 5 ip access Limited 2011 Page 77 The POE inserter supplied by ip access complies with LPS requirements in accordance with IEC EN 60950 1 9 4 4 Environ...

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