36
EVOS
™
XL Imaging System User Guide
Software interface issues
We recommend keeping your EVOS
™
instrument up to date with the latest software. See “Update the
software” (page 31) for more information.
Problem
Possible solutions
Image does not respond to
changes in focus or stage position
•
Click the LIGHT ON button to return to live observation (note
that a red USB icon on the Save button indicates there is an
unsaved image, which will be lost unless it is saved before
clicking LIGHT ON).
LIGHT ON/OFF button is
inactive
•
Verify that the objective selection wheel is clicked into a position.
Scale bar does not appear when
clicked
•
Capture image first; scale bar is only available after capturing an
image.
Save button does not respond
when clicked
•
Click capture first; It is only possible to save an image that is
captured. The USB icon on the Save button is red when there is a
captured image to save.
DVI output does not work on an
external LCD monitor or projector
•
Power EVOS
™
off, check the cable connections, and power on the
instrument.
•
Verify that the external display accepts DVI-D input (i.e. digital
input). A monitor with analog input only (DVI-A) will not display
the EVOS
™
’ digital output.
Unable to connect to network
•
Verify physical cable connections; confirm the Ethernet jack is
active.
•
Use a compatible network adapter.
•
If the physical connections are good, and the problem persists,
contact your network administrator to resolve any network issues.
Note that a Linux network must use Samba for the EVOS
™
XL
Imaging System to be able to find it.
Mechanical issues
Problem
Possible solutions
Mechanical stage does not move
•
Remove stage lock pin.
•
Check stage brakes (on the stage knobs) and loosen as needed.
Vessel does not sit securely on
moving stage
•
Use the correct vessel holder for the application (refer to the
EVOS
™
Vessel Holders spec sheet, included on the USB flash drive.
This information is also available at
thermofisher.com/evosxl
or
from Technical Support (page 55).).
Mechanical stage drifts during
time lapse sessions
•
Tighten the stage brakes (on the stage knobs) before starting a
time lapse session (page 20).
Mechanical stage tension is loose
•
Tighten the stage brakes (on the stage knobs) as desired to
increase tension.
