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346

PO

S  AVE THESE INSTRUCTIONS

(346PO)  SPA  ENGLISH  7.5” X 10.3”  PANTONE 295U  08/10/2019

English

Page 27

WARRANTY

Your PureSpa has been manufactured using the highest quality materials and workmanship. 
All Intex products have been inspected and found free of defects prior to leaving the factory. 
This Limited Warranty applies only to the PureSpa listed below.

The provisions of this Limited Warranty apply only to the original purchaser and is not    
transferable. This Limited Warranty is valid for the period noted below from the date of the 
initial retail purchase. Keep your original sales receipt with this manual, as proof of purchase 
will be required and must accompany warranty claims or the Limited Warranty is invalid. 

 

PureSpa Warranty – 1 Year 

If a manufacturing defect is found within the periods noted above, please contact the           
appropriate Intex Service Center listed in the separate “Authorized Service Centers” sheet. 
The Service Center will determine the validity of the claim. If the Service Center directs 
you to return the product, please carefully package the product and send with shipping and  
insurance prepaid to the Service Center. Upon receipt of the returned product, the Intex 
Service Center will inspect the item and determine the validity of the claim. If the provisions 
of this warranty cover the item, the item will be repaired or replaced at no charge.  

Any and all disputes regarding the provisions of this Limited Warranty shall be brought before 
an informal dispute settlement board and unless and until the provisions of these paragraphs 
are carried forth, no civil action may be instituted. The methods and procedures of this 
settlement board shall be subject to the rules and regulations set forth by the Federal Trade 
Commission (F.T.C.). IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS 
WARRANTY AND IN NO EVENT SHALL INTEX, THEIR AUTHORIZED AGENTS OR 
EMPLOYEES BE LIABLE TO THE BUYER OR ANY OTHER PARTY FOR DIRECT OR 
CONSEQUENTIAL DAMAGES OR LIABILITIES. Some states, or jurisdictions do not allow 
the exclusion or limitation of incidental or consequential damages, so the above limitation or 
exclusion may not apply to you.  

This Limited Warranty does not apply if the products are subject to negligence, abnormal use 
or operation, accident, improper operation, improper voltage or current contrary to operating 
instructions, or to damage by circumstances beyond Intex’s control, including but not limited 
to, ordinary wear and tear and damage caused by exposure to 

fi

 re, 

fl

 ood, freezing, rain, or 

other external environmental forces. This warranty will become null and void if the PureSpa 
is used for any commercial purposes. This Limited Warranty applies only to those parts and 
components sold by Intex. The Limited Warranty does not cover unauthorized alterations, 
repairs or disassembly by anyone other than Intex Service Center personnel.

DO NOT GO BACK TO THE PLACE OF PURCHASE FOR RETURN 
OR REPLACEMENT. IF YOU ARE MISSING PARTS OR NEED 
ASSISTANCE, PLEASE CALL US TOLL-FREE (FOR U.S. AND 
CANADIAN RESIDENTS): 1-800-234-6839 OR VISIT OUR WEBSITE: 
WWW.INTEXCORP.COM. 

Proof of Purchase must accompany all returns or the warranty claim will be invalid.

Summary of Contents for PureSpa SB-HW10

Page 1: ...rance which may result in updates to the instruction manual without notice For illustrative purposes only IMPORTANT SAFETY RULES Please read understand and follow all instructions carefully before installing and using this product Keep for future reference IMPORTANT DO NOT RETURN PRODUCT TO STORE To purchase parts and accessories or to obtain non technical assistance visit www intexcorp com For te...

Page 2: ... if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the in...

Page 3: ...Do not permit any electric appliance such as a light telephone radio or television within 5 feet 1 5 m of a spa or hot tub Risk of Electric Shock Do not use the spa when it is raining thundering or lightning A wire connector is provided on this unit to connect a minimum 8 AWG 8 4 mm2 solid copper conductor between this unit and any metal equipment metal enclosures of electrical equipment metal wat...

Page 4: ...while standing in water or when your hands are wet Do not leave the spa empty for extended period of time Do not expose the spa to direct sunlight for extended period of time Provide adequate drainage system around the spa to deal with overflow water and splashes Do not allow the water in the spa to freeze Do not turn on the spa when the water is frozen Do not use the spa if damaged in delivery an...

Page 5: ... Page 5 PARTS Before assembling your product please take a few minutes to check the contents and become familiar with all the parts NOTE Drawings for illustration purpose only Actual product may vary Not to scale 20 21 19 26 25 22 23 8 10 16 15 14 13 12 18 17 11 1 6 2 3 4 29 9 28 5 24 27 7 30 ...

Page 6: ...E HOUSING LID 1 11797 11797 15 INLET OUTLET PLUG 3 11739 11739 16 SPA TUB 1 10067 12841 17 SPA COVER 1 11841W 12107W 18 SPA COVER INFLATABLE BLADDER PRE INSTALLED IN SPA COVER 1 11689 12108 19 GROUND CLOTH 1 11717 12109 20 CHEMICAL DISPENSER 1 12735 12735 21 TEST STRIPS 1 11855 11855 22 WRENCH 1 11742 11742 23 AIR PRESSURE RELEASE VALVE CORE 1 12589D 12589D 24 HOSE ADAPTOR 1 12773 12773 25 MALE BU...

Page 7: ...xperienced should be investigated by a qualified electrician prior to use of the spa Unplug the spa until the cause is determined and any corrective action completed Site preparation and requirements The spa can be installed indoor or outdoor For household use only The spa must be setup on a level flat and smooth surface that is capable of supporting the maximum load of the filled spa with four ad...

Page 8: ...you may place the control panel on top of the spa tub wall see drawing 2 1 To remove the control panel from the spa tub lift the latch while pulling the control panel away from the support stand see drawing 2 2 Humidity is a natural side effect of indoor spa installation The room shall be properly ventilated to allow moisture to escape Install a ventilating system to prevent excess condensation mo...

Page 9: ...ion outlet Pull out the latch to open the cover insert the hose adaptor 24 and reattach the latch to the hose adaptor to secure it in place see drawing 3 3 Attach the large end of the inflation hose to the hose adaptor 4 Unscrew the air valve cap on the spa tub to reveal the stem in the up position for inflation Insert the other end of the inflation hose 7 into the valve and turn to the right to l...

Page 10: ...drawing 7 Inflate the Spa Cover Air Bladder 1 Open the inflation valve and insert the inflation hose 7 into the valve press to inflate until it is firm to the touch but not hard see drawing 8 2 Disconnect the inflation hose 7 from the air blower inflation outlet and the valve 3 Replace the control base inflation cap 9 back close and recess the inflation valve NOTE If there is a need to add some ai...

Page 11: ...orrect air pressure is restored Air expands in the midday heat Air pressure release valve kicks in and releases excess air Inflation of spa in the morning IMPORTANT Deflation For Spa Tub Wall 1 Unscrew the cap to reveal the stem push the stem in and turn 90 degree right to secure it in the down position see drawing 9 2 Once the deflation is completed push the stem in and turn 90 degree left to ret...

Page 12: ...ies and any other spa cleaning attachment from the spa outlets before spa usage see drawing 12 Re attach them after usage for water filtration and cleaning 4 Before filling with water ensure the bottom drain valve caps are securely closed on the inside and outside 5 Fill the spa tub with freshwater to a level between MIN and MAX marked on the inside of the spa wall Do not over fill the spa Never m...

Page 13: ...inimum preset operating hours Press again to increase the preset time from 002H 004H to 006H Pressing the button after the maximum number of hours 006H will turn off the filter pump and the LED display shows the spa water temperature If you have selected too many hours keep pressing to repeat the cycle Once the operating time is set the LED display will stop flashing after 10 seconds and the filte...

Page 14: ... air bubble function is activated when heating the spa water The spa is not properly covered with the spa cover when the water is heating Celsius Fahrenheit Toggle button The temperature can be displayed in either Fahrenheit or Celsius The system s default is Celsius NOTE The default temperature is 68 F 20 C Temperature adjustment ranges from 50 F 10 C to 104 F 40 C CAUTION NEVER use the spa if in...

Page 15: ... time and the water temperature 40 104 012H 000H The heating system will start after 12 hours then operate until the water reaches 104 F 40 C and stop When the spa water temperature drops 1 8 3 6 F 1 2 C below the set temperature the heating system will restart When the flame icon on the display is red the heating system is activated When the flame icon turns green the water is at the set temperat...

Page 16: ... when not in use should be kept off the ground to retain its cleanliness particularly the surface in close proximity to the water spa water surface The cover should be stored in an appropriate location where it cannot be damaged or cause damage 2 Check the set water temperature and consider lowering it for the times when the spa will typically not be in use 3 Depending on external conditions consi...

Page 17: ...ton to heat up the water to the desired temperature If problem persists contact Intex Service center E95 Water temperature too high Turn off and unplug the control unit When the water has cooled down plug the RCD and restart all over again Turn the heater off then press the filter and bubble buttons to lower the water temperature If problem persists contact Intex Service Center E96 System Error Tu...

Page 18: ...e spa water every 2 3 months or it becomes cloudy and proper water chemistry does not clear it up See Spa Tub Drainage and Spa Tub Cleaning sections for details 3 Use spa chemicals to maintain proper water chemistry Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty 4 All occupants must shower before entering the spa Water Chemistry Balance ...

Page 19: ...Result if too high Scale formation cloudy water shorter filter heater runs eye skin irritation high chlorine demand Calcium Hardness CaCO3 refers to the amount of calcium and magnesium dissolved in the water Result if too low Difficulty balancing water corrosion of metal components eye skin irritation and water foaming Result if too high Scale formation cloudy water eye skin irritation difficulty ...

Page 20: ...dd sodium bisulfate or muriatic acid to the water drop by drop until the test strip indicates a 240 ppm reading then add 0 528 Lb 238 g of sodium bisulfate or 0 202 qt 192 ml of muriatic acid NOTE After adjustment retest the water after 24 hours and adjust again if necessary Desired level 60 ppm 80 ppm 100 ppm 120 ppm 140 ppm Volume 210 gal 795 L 0 269 Lb 0 358 Lb 0 448 Lb 0 528 Lb 0 627 Lb 121 g ...

Page 21: ...all chemicals with care and wear extra personnel protective equipment including goggle and gloves It is very important not to splash acid onto your skin or clothing or into your eyes Lowering pH Lowering pH Using Muriatic Acid Volume 210 gal 795 L 290 gal 1098 L Total Alkalinity 120 ppm 80 ppm 120 ppm 80 ppm From To 8 4 7 2 0 028 qt 0 018 qt 0 038 qt 0 025 qt 26 mL 18 mL 36 mL 24 mL 7 8 7 2 0 019 ...

Page 22: ...water inlet and outlet connectors from the inside of the spa tub to prevent water from flowing out Spa Tub Cleaning If dirt is visible in the water or water becomes cloudy and proper water chemistry does not clear it up change the water and clean the spa tub See Spa Tub Drainage section on how to drain the spa While empty remove the cartridge housing from inside of the spa tub wall clean and or re...

Page 23: ...in the sun for an hour before folding 5 Fold the spa tub loosely and avoid any sharp corners to prevent damage or leakage to the spa tub liner 6 Prepare additional new cartridges for next time use 7 Store the spa tub and accessories in a dry temperature controlled between 0º 40ºC 32º 104ºF storage location 8 The original packing can be used for storage STORAGE Spa Cover The attachment buckles of t...

Page 24: ...mp is too hot Turn off and unplug the spa Let it cool down and restart all over again If problem persists contact Intex Service Center FILTRATION PUMP NOT WORKING Dirty filter cartridge Filtration inlet and or outlet clogged Filter pump motor failed Clean or replace the filter cartridge in time Check and clean filtration inlet and outlet regularly Contact Intex Service Center WATER NOT CLEAN Cartr...

Page 25: ...Y Control base components not securely attached Control base ground not level and firm Spa filter motor failed Ensure control panel back cover and all inlet outlet are securely connected Ensure ground is level firm and smooth Replace the failed filter motor with a new one AIR PRESSURE IS WEAK DURING INFLATION Hose adaptor o ring missing Inflation hose adaptor not securely tighten Connection betwee...

Page 26: ...ly follow below steps to disassemble it IMPORTANT You must drain out any remaining water inside the piping system of the control base before replacing any parts Tools required One adjustable wrench and one Philip screwdriver NOTE The special wrench tool is included with the new filter pump motor replacement and not with the spa set FILTER PUMP MOTOR DISASSEMBLY 1 2 3 4 5 6 ...

Page 27: ...spute settlement board and unless and until the provisions of these paragraphs are carried forth no civil action may be instituted The methods and procedures of this settlement board shall be subject to the rules and regulations set forth by the Federal Trade Commission F T C IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY AND IN NO EVENT SHALL INTEX THEIR AUTHORIZED AGENTS OR EMPLOYE...

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