18
Two Year Guarantee
This guarantee is valid in the UK and Ireland only.
It is in your interest to retain the retailers receipt as proof of purchase. Please quote the following
information if the product develops a fault. These numbers can be found on the base of the product.
Model
number: Serial
number:
All Intertex products are individually tested before leaving the factory. In the unlikely event of any
appliance proving faulty with 28 days of purchase it should be returned to the place of purchase for it
to be replaced.
If the fault develops after 28 days and within 24 months of original purchase, you should contact -
Intertex Data Products
C.S.Fordyce Associates Ltd.
Clanford House
Highleigh
Chichester
West Sussex
PO20 7NN
Telephone 01243 641881
- quoting the model and serial number on the product. You will be asked to return the product (in
secure, adequate packing) along with a copy of proof of purchase. Subject to the exclusions set out
below (see ‘Exclusions’) the faulty appliance will then be repaired or replaced and despatched usually
with 7 working days of receipt.
If for any reason this item is replaced during the 2 year guarantee period, the guarantee on the new
item will be calculated from the original purchase date. Therefore it is vital to retain your original
receipt or invoice to indicate the date of original purchase.
To qualify for the 2 year guarantee the appliance must have bee used according to the manufacturers
instructions.
Exclusions
Intertex shall not be liable to replace or repair the goods under the terms of the Guarantee where:
1. The fault has been caused or is attributable to accidental use, mis-use, negligent use or used
contrary to the manufacturers recommendations or where the fault has been caused by power
surges or damage caused in transit.
2. The appliance has been used on a voltage supply other than that specified.
3. Repairs have been attempted by persons other than our service staff or authorised dealers.
4. Where the appliance has been used for hire purposes.
5. Intertex are not liable to carry out any type of servicing or maintenance work under the
guarantee.
This guarantee does not confer any rights other than those expressly set out above and does not
cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit
and does not affect your statutory rights as a consumer.
Summary of Contents for Adsl modem
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