Intermec CV61 User Manual Download Page 79

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Chapter 5 — Troubleshoot and Maintain the Computer

CV61 Vehicle Mount Computer (Windows 7) User Guide

Troubleshoot Operating the Computer

Use this section to troubleshoot problems that may prevent you from
being able to operate the computer.

Problems Operating the Computer

When connected to USB, the
SR30 or SR61T (Gen II) does not
show up in Intermec Settings.

Make sure that:

•

USB Auto-detect is enabled on the CV61. For more help, see

“Use Intermec Settings on the Computer” on page
32

•

Enable the HID profile, by scanning one of the following bar
codes:

SR30 Scanner

SR61T (Gen II) Scanner

Problems with Connecting Scanners or Reading Bar Codes (Continued)

Problem

Solution

Problem

Solution

You press the

Power

button and

nothing happens.

Make sure that power is connected to the computer.

The computer appears to be
locked up and you cannot enter
data.

Restart the computer. For help, see

“Restart Your

Computer” on page 70

You tap the screen and nothing
happens.

Align your screen. For help, see

“Calibrate the Screen” on

page 17

Summary of Contents for CV61

Page 1: ...CV61 Vehicle Mount Computer Windows 7 Model 1011CM01 User Guide ...

Page 2: ...e subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2012 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop Mobi...

Page 3: ...puter 1 About the CV61 Vehicle Mount Computer 2 Overview of CV61 Features 2 CV61 Accessories 4 Mount the CV61 6 Connect the CV61 to Power 6 Understand the Backup Power System 7 Check the Status of the Backup Battery 7 About the Ready to Work Indicator 8 Adjusting the Volume 9 About the Touch Screen 10 Adjust the Screen Brightness 10 Enable the Heated Touch Screen Defroster 11 Install an External A...

Page 4: ...n Persistence Server SPS 21 About Intermec Terminal Emulator ITE 21 About SmartSystems Foundation 22 3Manage the Computer 23 Manage the Computer in Your Network 24 Manage the Computer Using SmartSystems Foundation 24 Develop and Install Applications 25 Package Your Application 25 Install Applications Using SmartSystems Foundation Console 25 Install Applications Using a USB Storage Device 26 Instal...

Page 5: ...er to the CV61 44 Connect to a USB Scanner 44 Connect the SR30 or SR61T USB Scanner 44 Connect to a Serially Tethered Scanner 45 Connect to a Bluetooth Scanner 47 About Wireless Security 48 Choose Between Microsoft and Wireless Security 49 Select a Wireless Security Profile 49 Select Microsoft as Your Security Choice 54 Load a Certificate 59 5Troubleshoot and Maintain the Computer 61 Troubleshoot ...

Page 6: ...s 86 Environmental Specifications 86 Power and Electrical Specifications 86 Hardware 86 Touch Screen Specifications 87 Standard Communications 87 Wireless LAN 87 Default Configuration 88 Data Collection Settings 88 Communications 91 Device Settings 92 Core Messaging Service Settings 93 RFID Settings 93 Virtual Wedge Settings 93 Common Lockdown Service Settings 94 Device Monitor Settings 95 Port Pi...

Page 7: ...Contents CV61 Vehicle Mount Computer Windows 7 User Guide vii 2D Configuration Bar Codes 100 1D Configuration Bar Codes 101 ...

Page 8: ...Contents viii CV61 Vehicle Mount Computer Windows 7 User Guide ...

Page 9: ...uct visit the Intermec website at www intermec com and click Support Returns and Repairs Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and...

Page 10: ...cal Intermec representative To search for your local representative from the Intermec website click About Us Contact Us Related Documents This is a list of related Intermec documents Intermec Settings Command Reference Manual Intermec Developer Library IDL Resource Kit Developer s Guide The Intermec website at www intermec com contains our documents as PDF files that you can download for free To d...

Page 11: ...486 5 878 395 5 886 338 5 895 906 5 902 987 5 902 988 5 912 452 5 923 022 5 936 224 5 949 056 5 969 321 5 969 326 5 979 768 5 987 192 5 992 750 6 003 775 6 012 640 6 016 960 6 018 597 6 024 289 6 034 379 6 036 093 6 039 252 6 064 763 6 095 422 6 097 839 6 102 289 6 102 295 6 119 941 6 128 414 6 138 915 6 149 061 6 149 063 6 152 370 6 155 490 6 158 661 6 164 542 6 164 545 6 173 893 6 195 053 6 234 ...

Page 12: ...xii CV61 Vehicle Mount Computer Windows 7 User Guide ...

Page 13: ...1 1 About the Vehicle Mount Computer This chapter introduces the CV61 Vehicle Mount Computer with Windows 7 operating system Use this chapter to learn about the basic features and available accessories ...

Page 14: ...ighly configurable and runs on the Microsoft Windows 7 or Microsoft Windows XP Professional operating system Additionally the CV61 supports the use of terminal emulation applications browser based applications or custom applications CV61 Vehicle Mount Computer Overview of CV61 Features The CV61 includes these standard features 12 1 color sunlight readable XGA display two USB ports two COM ports a ...

Page 15: ...GB 802 11a b g n and Bluetooth radios Accelerometer Intel D425 1 8 GHz processor CV61 Ports and Buttons The CV61 Vehicle Mount Computer has an IEEE 802 11a b g n radio installed and is Wi Fi certified for interoperability with other 802 11a b g n wireless LAN devices Power button Power connector Keyboard connector Reset switch COM 1 port COM 2 port CANBUS port USB port Speaker output jack Micropho...

Page 16: ...h as a printer or scanner to the CV61 CANBUS port Connect a CANBUS cable to allow devices to communicate with each other within a vehicle without a host computer USB port Connect the CV61 USB cable accessory to allow two devices to communicate using the USB interface Ethernet port Connect the CV61 to an Ethernet interface Speaker output jack Connect headphones to the CV61 Microphone line out jack ...

Page 17: ...es This kit provides a direct connection between the CV61 and the vehicle battery Keyboard Use the CV61 keyboard to input text The keyboard is rugged and has an IP65 seal rating Desktop Mounting Kit Use the desktop mounting kit to attach the CV61 to a flat surface such as a desktop Vehicle Mounting Kit Use the vehicle mounting kitto attach the CV61 to a vehicle such as a forklift or truck Keyboard...

Page 18: ...hrough a DC DC or AC DC power supply There are a variety of power options for the CV61 You must order one of these power options separately DC DC Power Supply Kit 6 60 VDC for heated displays DC DC Power Supply Kit 15 96 VDC for non heated displays DC DC Dual Power Supply Kit 15 96 VDC for heated displays Cable Retention Kit Use the cable retention kit to keep your cables secure and prevents accid...

Page 19: ...city to maintain a network connected state for up to 30 minutes if power is removed for example during a forklift battery change When power is restored the CV61 resumes normal operation An internal charger automatically charges the backup battery within 8 hours when external power is supplied If the backup battery fails a fault is displayed in the CV61 Properties screen Check the Status of the Bac...

Page 20: ...nt Computer Windows 7 User Guide If the Backup Battery Status displays Fault you need to replace the backup battery About the Ready to Work Indicator The Ready to Work indicator shows the status of the CV61 Ready to Work Indicator Location Ready to Work indicator ...

Page 21: ... on page 33 Adjusting the Volume You can change the CV61 volume for sounds you hear when you tap the screen or scan bar codes with a scanner 1 Tap the speaker icon in the taskbar 2 Move the speaker slider up or down or tap the speaker icon in the slider to turn the volume on or off Ready to Work Indicator Status LED Description On The CV61 is powered on Blinking The indicator blinks when the CV61 ...

Page 22: ...e going to use the CV61 in extreme cold conditions for an extended period of time you should turn on the power at room temperature for at least 15 minutes prior to using it This process of warming up helps preserve the lighting on the display Adjust the Screen Brightness You can adjust the brightness of the screen manually or enable the ambient light sensor to automatically adjust the brightness o...

Page 23: ... the CV61 Properties menu Enable the Heated Touch Screen Defroster If you have a heated touch screen defroster use it to help reduce condensation on the display when you are moving between sub freezing and normal temperatures Use the following procedure to learn how to turn the heater on off or leave it on an automatic setting When the defroster is set to automatic the defroster automatically turn...

Page 24: ...s menu Install an External Antenna You can purchase an antenna to mount on a wall forklift or other flat surface using either screws or small patches of adhesive backed hook and loop fastener material Since system performance and antenna polarization are site dependent a permanent mounting location may require some experimentation In most fixed installations you should mount the antenna initially ...

Page 25: ...is connected the CV61 automatically detects the connection and disables the internal antenna and uses the external antenna However if the external antenna is not detected you can force the use of the external antenna through the CV61 Properties screen 1 Tap Start Control Panel 2 In the View by drop down menu select either Large or Small icons 3 Double tap CV61 Properties The external antenna infor...

Page 26: ...nges 6 Tap OK to exit the CV61 Properties menu Attach an External Keyboard You can use either a PS 2 or USB keyboard with the CV61 Intermec recommends you use the CV61 rugged keyboard to input text For more information on purchasing an Intermec keyboard contact your local Intermec representative CV61 External PS 2 Keyboard ...

Page 27: ...plications Use this chapter to learn about the Windows 7 user interface and how to interact with the screen You can also use this chapter to learn about the Intermec applications on the CV61 as well as additional Intermec applications you can download ...

Page 28: ...wing sections to understand how to interact with Windows 7 on the CV61 About the Desktop Screen When you turn on your computer the Desktop screen is the first screen that appears unless Intermec Terminal Emulator ITE is configured to automatically launch The Desktop screen contains the Desktop and the Taskbar Windows 7 Default Screen Tap Start Help and Support then select a topic on the computer t...

Page 29: ... 2 Follow the prompts on the screen to complete the alignment process About the Taskbar The Taskbar is located at the bottom of the screen It displays information such as the Start menu icon the current time the Input panel icon and the current status of information such Wi Fi signal strength or Bluetooth connectivity Action Description Tap Tap the screen once with your stylus or finger to select ...

Page 30: ...item For example you can use a pop up menu to delete or make a copy of an item To access a pop up menu tap and hold the item on which you want to perform the action When the menu appears tap the action you want to perform or tap anywhere outside the menu to close the menu without performing the action Windows 7 Pop Up Menu Enter Information If you do not use the external keyboard enter information...

Page 31: ... pop up menu appears 2 Select Toolbars and select Tablet PC Input Panel The input panel is placed on the taskbar 3 Tap the Input Panel icon to bring up the onscreen keyboard Use Transcriber Use Transcriber to write on the screen using a stylus just as you would on paper You can write an entire sentence of information and then pause to let Transcriber change the written characters to typed characte...

Page 32: ...Intermec website to help you use all of the features of your computer Applications Available on the CV61 Use this table to understand some of the Intermec applications on the CV61 Intermec Applications Available on the CV61 Transcriber Icon Application Description Intermec Settings Use Intermec Settings to configure your computer You can use Intermec Settings to individually configure a computer o...

Page 33: ...d use Intermec Browser for a 60 day evaluation period After the evaluation period expires you will need to purchase a license About Intermec Launcher Intermec Launcher is a Microsoft Windows application designed for Intermec computers that provides a platform from which other applications may be launched while attempting to provide a locked down environment You can configure Intermec Launcher for ...

Page 34: ...nance plan About SmartSystems Foundation SmartSystems Foundation is an easy to use software platform that provides IT Administrators and Integrators a single integrated portal for hands free provisioning deployment and management of Intermec devices minimizing the effort spent on software upgrades equipment monitoring maintenance and troubleshooting SmartSystems Foundation provides a consistent wa...

Page 35: ... Computer Use this chapter to learn how to remotely update configure and monitor the CV61 You will also find information on installing and developing software applications as well as how to upgrade the system software ...

Page 36: ...ftware through a vendor Manage the Computer Using SmartSystems Foundation SmartSystems Foundation is a software platform that lets you manage all of your SmartSystems enabled devices simultaneously from a central server The SmartSystems Foundation console displays all SmartSystems enabled computers and peripherals in your network Intermec SmartSystems Foundation Console Through the console you can...

Page 37: ... to run on the computer The Resource Kits are a library of C NET Java and web components grouped by functionality that you can use to create applications for the computer The Resource Kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec website at www intermec com idl For more information see the Intermec Developer Library Resource Kit Developer Guide Package...

Page 38: ... USB cable For more information contact your local Intermec representative 1 Copy your application file to the USB storage device 2 Connect the CV61 USB cable and the USB storage device into the computer 3 Click Open folder to view files when the pop up screen appears 4 Click the executable file to install the application to the computer Install Applications Using an SD Card Use an SD card to inst...

Page 39: ...ual computers or multiple computers at the same time using the SmartSystems console For help see the next section Update Individual or Multiple Computers Using the SmartSystems Console You can update individual computers using a USB storage device Update Individual or Multiple Computers Using the SmartSystems Console You can use the SmartSystems console to update the operating system or system sof...

Page 40: ...is complete your computer begins the update process and automatically reboots and installs the bundle onto your computer Updating Individual Computers Using a USB Storage Device You can transfer upgrade bundles from your desktop PC to your computer using a USB storage device Before you can update your computer you need the SmartSystems bundles you want to install These SmartSystems bundles are ava...

Page 41: ...he Computer CV61 Vehicle Mount Computer Windows 7 User Guide 29 3 Insert the USB storage device into the CV61 4 Run the CV61 installer exe from within the bundle 5 Follow the onscreen instructions to update your computer ...

Page 42: ...Chapter 3 Manage the Computer 30 CV61 Vehicle Mount Computer Windows 7 User Guide ...

Page 43: ...Computer Use this chapter to learn about the available methods for configuring the CV61 and how to use Intermec Settings You can also use this chapter to learn how to configure network communications and wireless security ...

Page 44: ...as well as other SmartSystems enabled Intermec computers and peripherals For more information see Use Intermec Settings Remotely With SmartSystems Foundation on page 39 You can also configure the computer with configuration bundles that you create using SmartSystems Foundation For more information see the SmartSystems Foundation Online Help Use Intermec Settings on the Computer Use Intermec Settin...

Page 45: ...Menu appears About the Structure of Intermec Settings Use the tables below to help find the parameters in Intermec Settings that you want to configure Each table contains the parameters for one of the Intermec Settings Main Menu options If you see next to a menu option there are more screens available in the next level If you see next to a menu option there is only one more screen available Most p...

Page 46: ...nner port Symbologies Symbology options Scanner port settings Imager settings Decode security Bluetooth Scanner Symbologies Symbology options Scanner settings Bluetooth scanner settings Scanner port settings Decode security USB Scanner Symbologies Symbology options Scanner settings Bluetooth scanner settings Scanner port settings Decode security BT Configure on Connect Bluetooth configure on conne...

Page 47: ...enna Date and Time Date and time settings IDL Runtime Versions ITC 50 read only ITCScan read only Power Management Tethered device power PS 2 PS 2 port access Screen Brightness Adaptive brightness Screen blanking on motion System Component Versions System component versions read only Printer Options Parameters You Can Configure Printer if connected through Bluetooth Printer settings Auto detect pr...

Page 48: ...abel encoding code page RFID Reader Wedge Read command User defined read command Date and time Tag separator User defined tag separator End of message User defined end of message RFID reader grid Common Lockdown Service Options Parameters You Can Configure Server Port Maximum client connections Enable server Lockable Keys Enable Windows key Enable Task Manager key Enable Task Switcher key Enable W...

Page 49: ...ght LED Set rule file location Set data refresh periods SmartSystems Information Options Parameters You Can Configure Identity Identity information hardware version firmware version OS version and so on read only Administrator Administrator settings name phone and email Location Location settings country state city campus and detail Information Device Notes read only Core Messaging Service Options...

Page 50: ...f the Intermec Settings parameters to their default settings if necessary 1 Navigate to the menu that you want to restore to defaults 2 Tap Menu Restore Menu Defaults 3 When prompted tap Yes to restore the menu default settings 4 If prompted to refresh the computer tap Yes You can restore defaults settings for all parameters 1 Tap Menu Restore All Defaults The applications asks if you are sure you...

Page 51: ...e select a computer and right click 2 From the menu select Start Intermec Settings 3 Configure the settings you need to change As you choose parameters from the tree structure help for each parameter appears in the upper right pane of Intermec Settings 4 When you are done making changes choose File Save Settings For help using Intermec Settings click Help Contents For information on all of the par...

Page 52: ...ains an 802 11 radio to transfer data using wireless communications and to support the TCP IP network protocols This section of the manual assumes that your wireless network is set up including your access points By default the 802 11 radio is enabled If it is disabled use the following procedure to enable the Wi Fi radio using Intermec Settings 1 From the Intermec Settings main menu tap Communica...

Page 53: ...Configure 802 11 security For help see About Wireless Security on page 48 Configure Bluetooth Communications Your computer is Bluetooth enabled which lets you connect to other Bluetooth devices such as scanners or printers The Bluetooth radio needs to be on before you can discover and connect to other Bluetooth devices By default the radio is turned on You can configure Bluetooth communications us...

Page 54: ... wireless printing COM port on your computer For help see the Bluetooth Resource Kit which is part of the Intermec Developer Library IDL available from the Intermec website at www intermec com idl select the current wireless printer on your computer For help see the next procedure 1 Tap Start Control Panel The Control Panel appears 2 In the View by drop down menu select either Large or Small icons...

Page 55: ... a VPN Server Connection You can create a Virtual Private Network VPN connection to securely connect to servers such as a corporate network through the Internet Before you can create a VPN connection you need this information from your network administrator User name Password Domain name TCP IP settings Host name or IP address of the VPN server After you have located this information you can creat...

Page 56: ...c com EasySet Connect to a USB Scanner To use a USB scanner with the CV61 you need to enable HID When you enable HID any data handling must be programmed into the scanner since the data transmits to an active window as a keystroke message You can program the scanner by scanning the configuration bar codes from the scanner manufacturer installing an application that accepts the incoming data Connec...

Page 57: ... the following bar code to enable the keyboard HID profile 4 Refresh Intermec Settings 5 Configure the scanner using Intermec Settings Connect to a Serially Tethered Scanner Use this procedure to connect your computer to connect a tethered scanner and enable RS 232 communications 1 Connect the scanner to the COM1 or COM2 port 2 From the Intermec Settings main menu select Tethered Scanner COM 1 or ...

Page 58: ...Chapter 4 Configure the Computer 46 CV61 Vehicle Mount Computer Windows 7 User Guide 3 Tap Scanner Settings ...

Page 59: ... tap OK Set up the appropriate COM port settings by selecting Scanner Port Settings 5 Tap Enable scanner port 6 Check the Enable scanner port check box and tap OK Connect to a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner such as the SF51 or SR61 1 Enable Bluetooth communications 2 Tap Start Control Panel The Control Panel appears 3 In the View by drop down menu s...

Page 60: ...e wireless security on your computer Intermec recommends that you implement WPA2 security using PSK Personal or 802 1X Enterprise key management as appropriate You must use either Wireless or Microsoft security to implement your security solution For details see the next section Choose Between Microsoft and Wireless Security Intermec recommends that you always implement WPA2 security using PSK Per...

Page 61: ...rity you need to select it as your security choice For help see Select Microsoft as Your Security Choice on page 54 Select a Wireless Security Profile You can define up to twenty profiles for Wireless security Different profiles let your computer communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufactu...

Page 62: ...curity on your computer with Wireless security 1 Make sure the communications and radio parameters on your computer are configured 2 Make sure Wireless security is selected as your security choice 3 Start Intermec Settings 4 Choose Communications 802 11 Radio Wireless Security 5 Select the profile you want to configure 6 For Association choose WPA or WPA2 Encryption automatically defaults to TKIP ...

Page 63: ...computer are configured 2 Make sure Wireless security is selected as your security choice 3 Start Intermec Settings 4 Choose Communications 802 11 Radio Wireless Security 5 Select the profile you want to configure 6 For Association choose WPA or WPA2 7 For 8021x choose None 8 For Pre Shared Key enter the pre shared key or passphrase The pre shared key must be a value of 32 hex pairs preceded by 0x...

Page 64: ...rofile you want to configure 6 For Association choose Open 7 For Encryption choose WEP 8 For 8021x choose TTLS PEAP or TLS 9 If you chose TTLS or PEAP a Enter a User Name b For Prompt for Credentials choose Enter credentials now c Enter a User Password d For Validate Server Certificate choose Yes 10 If you choose TLS a Load a user and root certificate on your computer For help see Load a Certifica...

Page 65: ...c WEP security with Wireless security Intermec recommends that you use WPA2 PSK instead of WEP if possible 1 Make sure the communications and radio parameters on your computer are configured 2 Make sure Wireless Security is selected as your security choice 3 Start Intermec Settings 4 Choose Communications 802 11 Radio Wireless Security 5 Select the profile you want to configure 6 For 8021x choose ...

Page 66: ...ttings are saved Select Microsoft as Your Security Choice The default security setting is Microsoft security If you are currently using Wireless security and want to use Microsoft Wireless Zero Configuration WZC security you need to select it as your security choice After you select Microsoft as your security choice you will be prompted to save your settings and reset the computer for your change ...

Page 67: ... are configured 2 Tap Start Control Panel The Control Panel appears 3 In the View by drop down menu select either Large or Small icons 4 Tap Network and Sharing Center Manage Wireless Networks 5 Select the wireless connection you want to configure and tap the Security tab 6 For Security type choose WPA Enterprise or WPA2 Enterprise and select TKIP or AES The Encryption type automatically defaults ...

Page 68: ...ings 10 If you choose Smart Card or other certificate a Load a root certificate of the authentication server on your computer For help see Load a Certificate on page 59 b Tap Settings The Properties screen appears c Select Validate server certificate d Tap OK to exit the Properties screen e Tap OK to save the Microsoft Security settings Enable WPA or WPA2 Personal PSK Security With Microsoft Use t...

Page 69: ...ng procedure to configure 802 1x security with Microsoft security Intermec recommends that you use WPA2 802 1x instead of 802 1x WEP if possible 1 Make sure the communications and radio parameters on your computer are configured 2 Tap Start Control Panel The Control Panel appears 3 In the View by drop down menu select either Large or Small icons 4 Tap Network and Sharing Center Manage Wireless Net...

Page 70: ...root certificate of the authentication server on your computer For help see Load a Certificate on page 59 b Tap Settings The Properties screen appears c Select Validate server certificate d Tap OK to exit the Properties screen e Tap OK to save the Microsoft Security settings Configure Static WEP Security With Microsoft Use the following procedure to configure static WEP security with Microsoft sec...

Page 71: ... you want to configure 5 In the Security type choose No authentication Open 6 In Encryption type choose None 7 Tap OK to save the Microsoft Security settings Load a Certificate To use transport layer security TLS with WPA or 802 1x security you need a unique client certificate on the computer and a trusted root certificate authority CA certificate Certificates are pieces of cryptographic data that...

Page 72: ...Chapter 4 Configure the Computer 60 CV61 Vehicle Mount Computer Windows 7 User Guide ...

Page 73: ...61 5 Troubleshoot and Maintain the Computer If you encounter any problems while using the computer look in this chapter to find a possible solution You will also find information on routine maintenance ...

Page 74: ...computer is connected to the network and you move to a new site to collect data Your computer now shows you are not connected to the network Move closer to an access point or to a different location to reestablish communications until you reconnect with the network The computer appears to be connected to the network but you cannot establish a terminal emulation session with the host computer There...

Page 75: ... name and password on authentication server You may need to reenter the password on both the computer and authentication server on your authentication server the user and group are allowed and the group policy is allowed to log into the server For help see the documentation that shipped with your authentication server software the IP address and secret key for access point must match the IP addres...

Page 76: ...list of available 802 11 networks The list includes the signal strength and security information 3 Tap the Status tab to view the current active profile status The Status tab shows the current active profile network association status the IP and MAC addresses the access point IP and MAC addresses the DTIM and beacon period the radio transmit power and signal strength information 4 Tap the Diags ta...

Page 77: ... configure the computer for level triggering and the Good Read light remains on there may be a problem Press one of the Scan buttons or pull the trigger again without scanning a bar code label If the light is still on contact your local Intermec representative The scanner will not read the bar code label Aim the scanner beam to cross the entire bar code label in one pass Vary the scanning angle Ch...

Page 78: ...ngs in Intermec Settings match those settings programmed in the scan engine The scanner may be in an unknown state Reset the scanner to the factory default settings by scanning the manufacturer s configuration bar code and reconnect the scanner For the SR30 or SR61T Gen II scan one of the following bar codes to restore factory defaults SR30 Scanner SR61T Gen II Scanner You scan a valid bar code la...

Page 79: ...the CV61 For more help see Use Intermec Settings on the Computer on page 32 Enable the HID profile by scanning one of the following bar codes SR30 Scanner SR61T Gen II Scanner Problems with Connecting Scanners or Reading Bar Codes Continued Problem Solution Problem Solution You press the Power button and nothing happens Make sure that power is connected to the computer The computer appears to be l...

Page 80: ... Product Support make sure you have the following information ready Configuration number Serial number Operating system BIOS and MCU versions Service pack version System component versions If you are using security know the type and the full set of parameters If you are using Intermec Terminal Emulator ITE know the version and protocol If you are not using ITE know the language your custom applica...

Page 81: ...ur computer From the Intermec Settings main menu tap Device Settings System Component Versions The System Component Version screen appears Find Your Operating System BIOS and MCU Versions Use the following procedure to find your operating system BIOS and MCU versions Tap Start Control Panel CV61 Properties The OS BIOS and MCU versions are shown in the System Information section of the CV61 Propert...

Page 82: ... In the View by drop down menu select either Large or Small icons 3 Tap System The System screen appears Restart Your Computer If the CV61 or an application locks up you may need to restart the computer There are two ways to restart the computer Reboot Reset Reboot the Computer If the computer seems to be locked up try rebooting the computer 1 Hold down the Power button until the CV61 turns off 2 ...

Page 83: ...hile continuing to hold down the Power button 3 When the blue Ready to Work indicator turns on release the Power button and your computer resets Clean the Computer To keep the computer in good working order you may need to clean the touch screen Clean the touch screen as often as needed for the environment in which you are using the computer To clean the computer use a solution of ammonia and wate...

Page 84: ...Chapter 5 Troubleshoot and Maintain the Computer 72 CV61 Vehicle Mount Computer Windows 7 User Guide ...

Page 85: ...73 6 Upgrade the CV61 Vehicle Mount Computer Use this chapter to learn how to upgrade the CV61 hard drive memory or install an SD card ...

Page 86: ...ry or install an SD card Upgrade the Hard Drive You can upgrade the CV61 hard drive to increase file storage on the CV61 To upgrade the hard drive you need the following parts tools and software SATA 2 5 solid state hard drive Small Phillips torque screwdriver After you install the hard drive you also need to load Microsoft Windows 7 and the Intermec system software 1 Turn off the CV61 2 Remove th...

Page 87: ...grade the CV61 Vehicle Mount Computer CV61 Vehicle Mount Computer Windows 7 User Guide 75 4 Disconnect the two cables connected to the CV61 5 Remove the four screws that secure the hard drive bracket to the CV61 x8 ...

Page 88: ...CV61 Vehicle Mount Computer 76 CV61 Vehicle Mount Computer Windows 7 User Guide 6 Remove the four screws that secure the hard drive to the hard drive bracket 7 Remove the two cables that are connected to the hard drive x4 x4 ...

Page 89: ...ve and close the CV61 Use the next illustration for the tightening sequence for the back cover Tighten the screws to a final value of 0 73 Nm 6 5 lbf in 9 Reconnect the power cable 10 Install Microsoft Windows 7 11 Install the Intermec system software For more information see Update the System Software on page 27 5 1 7 4 3 2 8 6 ...

Page 90: ...ports a maximum of 3 GB of SODIMM memory You can purchase your own SODIMM memory or purchase it from Intermec For more information contact your local Intermec representative To upgrade the memory you need the following parts and tools SODIMM memory Small Phillips torque screwdriver 1 Turn off the CV61 2 Remove the power cable 3 Remove the eight screws that secure the back cover to the CV61 ...

Page 91: ...pgrade the CV61 Vehicle Mount Computer CV61 Vehicle Mount Computer Windows 7 User Guide 79 4 Remove the memory by pushing on the two prongs that secure the memory onto the CV61 5 Remove the memory from the CV61 x8 ...

Page 92: ...uter 80 CV61 Vehicle Mount Computer Windows 7 User Guide 6 Insert the new memory and close the CV61 Use the next illustration for the tightening sequence for the back cover Tighten the screws to a final value of 0 73 Nm 6 5 lbf in 5 1 7 4 3 2 8 6 ...

Page 93: ...an SD card to increase file storage and install software The computer supports an optional 32 GB maximum capacity SD card To install an SD card you need to have a small Phillips screwdriver 1 Turn off the CV61 2 Remove the power cord 3 Using a small Phillips screwdriver remove the eight screws that secure the radome cover to the CV61 ...

Page 94: ...omputer 82 CV61 Vehicle Mount Computer Windows 7 User Guide 4 Gently lift up the radome cover to expose the SD card slot 5 Insert the SD card into place 6 Close the radome cover and replace the 8 screws 7 Reattach the power cord Screw 8 places ...

Page 95: ...Chapter 6 Upgrade the CV61 Vehicle Mount Computer CV61 Vehicle Mount Computer Windows 7 User Guide 83 8 Press the Power button The computer turns on ...

Page 96: ...Chapter 6 Upgrade the CV61 Vehicle Mount Computer 84 CV61 Vehicle Mount Computer Windows 7 User Guide ...

Page 97: ...85 A Specifications and Default Settings ...

Page 98: ...22 F Extreme operating temperature Condensing 30 C to 50 C 22 F to 122 F Storage temperature Non condensing 30 C to 60 C 22 F to 140 F Relative humidity Up to 90 non condensing at 40 C 104 F with extended temperatures up to 100 Water and dust IP66 Vibration MIL STD 810F composite wheeled vehicles Input power DC input voltage 9 to 60 VDC External power supply AC adapter 90 to 240 VAC DC power suppl...

Page 99: ... DDR2 Windows XP Standard2 GB DDR2 Windows 7 User upgradeable to 3 GB DDR2 memory Mass storage 16 26 or 36 GB solid state drive Windows XP 26 or 36 GB solid state drive Windows 7 Removable storage Up to 32 GB user accessible SD card slot Accelerometer Integrated accelerometer Interfaces Audio port microphone port two USB ports two RS 232 COM ports a CANBUS port and a DC power input Antennas Intern...

Page 100: ... For detailed information on most of the settings see the Intermec Settings Command Reference Manual Data Collection Settings Use data collection settings to configure the Bluetooth or tethered scanner and to configure the bar codes that you want the imager to be able to read Data Collection Settings Data Collection Setting Default Value Enable Scanner Off BT Configure On Connect Overwrite with co...

Page 101: ...ded Disable GS1 DataBar Limited Disable GS1 DataBar Omni Directional Disable JapanPost Disable KoreaPost Disable Matrix 2 of 5 Disable Maxicode Disable Micro PDF417 Disable MSI Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable Telepen Disable TLC 39 Disable Symbology Option Settings Default Value Preamble None Disable Postamble None Disabl...

Page 102: ...One shot Number of Good Read Beeps One Scanner Port Settings Default Value Baud Rate 57600 Imager Settings Scanner Port Settings Default Value Predefined Modes 1D and 2D standard Sticky Aimer LED Duration 0 Imager Decode Mode 2D imager Ligthing Mode Illumination LED priority Lighting Goal 40 Top Position 0 Bottom Position 479 Aimer LEDDuration 0 Aimer Flashing Flashing Illumination Mode Always on ...

Page 103: ...gs Default Value Consecutive Data Validation 0 Identical Consecutive Timeout 300 ms Different Consecutive Timeout 0 Center Decoding Disable Center Decoding Tolerance 0 Imager Settings Continued Scanner Port Settings Default Value Communications Setting Default Value Device Name Intermec CV61 802 11 Radio Settings 802 11 Radio Setting Default Value Radio Enabled Off Security Choice Microsoft Securi...

Page 104: ...port User Certificates False Radio Bands a b g n 2 4 and 5 0 GHz Allow Security Changes Enabled Bluetooth Setting Default Value Bluetooth Power On Antenna Setting Default Value Force External Antenna Disable Power Management Setting Default Value COM1 5 Volt Power Enable COM2 5 Volt Power Enable Antenna Setting Default Value PS 2 Port Access Enable Screen Setting Default Value Screen Heater Disabl...

Page 105: ...ettings Virtual Wedge Settings Use virtual wedge settings to configure the virtual wedge Screen Settings Default Value Screen Brightness 100 Adaptive Brightness Disable Screen Blanking On Motion Disable Screen On Delay After Motion Stops sec 1 0 Core Messaging Service Setting Default Value Associated Server IP Null Broadcast Name INTERMEC Port 62241 Keep Alive Ping Interval 30 Seconds RFID Setting...

Page 106: ...DD Time HH_MM_SS Tag Separator End of Message RFID Reader Grid READ REPORT DIRECT Read Disable Disable SP Space CRKF Return Line Feed Null Virtual Wedge Settings Continued Virtual Wedge Settings Default Value Common Lockdown Service Settings Default Value Port 7243 Maximum Client Connections 10 Enable Server Enable Enable Windows Key Disable Enable Task Manager Key Disable Enable Task Switcher Key...

Page 107: ...d to provide 5 V for an external bar code scanner or it can be configured to provide RI Device Health Setting Default Value Enable Health Data Collection On Enable Blue Light LED Off for Ready to Work Set Rule File Location SmartSystems HealthRules txt Set Data Refresh Periods Asset Msg Send Period System Device Health Network Device Health Printer 0 seconds 90 seconds 45 seconds 0 COM 1 and COM 2...

Page 108: ...ner power 500 mA max or Ring indicator input Shell CGND Chassis ground COM 1 and COM 2 Port Pin Assignments Pin Signal Description USB Ports Pin Signal Description 1 2 3 4 5 6 USB1_D USB client data signal 7 USB1_D USB client data signal 8 USB1_VBUS USB host 1 5 V output power 9 GND Common ground 10 GND11USB2_VBUS USB host 2 5 V output power 11 GND Common ground 12 USB2_D USB client data signal 13...

Page 109: ...apply power to DC If you are connecting to 10 to 60 V vehicle power connect power to V In 14 GND Common ground 15 GND Common ground USB Ports Continued Pin Signal Description Pin Signal Description 1 No connect 2 CAN_L CAN_L bus line dominant low 3 GND Ground 4 No connect 5 GND Ground 6 GND Ground 7 CAN_H CAN_H bus line dominant high 8 No connect 9 CAN V Optional CAN external power supply 5 9 6 1 ...

Page 110: ...de Power Supply Connector Pin Signal Description 1 GND Chassis ground 2 DC 12 V 4 A from external DC supply 3 DC V In Input 4 HTR Input 5 HTR 12 V 4 A from external DC supply only required if the CV61 has optional heated defroster 6 V In 10 to 60 V Input to internal DC DC power supply 1 2 3 4 5 6 ...

Page 111: ...99 B ScanNGo Wi Fi Configuration Bar Codes You can use the ScanNGo Wi Fi configuration bar codes to quickly configure the 802 11 radio in your computer ...

Page 112: ... The following ScanNGo bar codes were created using SmartSystems Foundation For more information on SmartSystems Foundation see Manage the Computer Using SmartSystems Foundation on page 24 2D Configuration Bar Codes You can configure the computer with a 2D imager 1 Scan the appropriate bar code from the table and wait for the program to start 2 Follow any instructions on the device 2D Imager Radio...

Page 113: ...ws 7 User Guide 101 1D Configuration Bar Codes You can configure the computer with a 1D imager 1 Scan the START HERE bar code from the table and wait for the program to start 2 Scan the 1 9 bar code 3 Scan the rest of the bar codes in any order 4 Follow any instructions on the device ...

Page 114: ...des 102 CV61 Vehicle Mount Computer Windows 7 User Guide 1D Imager Radio Configuration Bar Codes When You Want To Scan This Bar Code Set all communication settings to defaults Wi Fi WWAN if applicable Enable Wi Fi set Wireless security to defaults ...

Page 115: ...Configuration Bar Codes CV61 Vehicle Mount Computer Windows 7 User Guide 103 Set all communication settings to defaults Wi Fi WWAN if applicable Enable Wi Fi set Wireless security to defaults When You Want To Scan This Bar Code ...

Page 116: ...onfiguration Bar Codes 104 CV61 Vehicle Mount Computer Windows 7 User Guide Set all communication settings to defaults Wi Fi WWAN if applicable Enable Wi Fi set Microsoft security to defaults When You Want To Scan This Bar Code ...

Page 117: ... Configuration Bar Codes CV61 Vehicle Mount Computer Windows 7 User Guide 105 Set all communication settings to defaults Wi Fi WWAN if applicable Enable Wi Fi set Microsoft security defaults When You Want To Scan This Bar Code ...

Page 118: ...Appendix B ScanNGo Wi Fi Configuration Bar Codes 106 CV61 Vehicle Mount Computer Windows 7 User Guide ...

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Page 120: ...th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2012 Intermec Technologies Corporation All rights reserved CV61 Vehicle Mount Computer Windows 7 User Guide 935 043 001 P N 935 043 001 ...

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