Intermec 6651, User Manual

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Appendices
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A. Troubleshooting
If you encounter difficulties while using your device, look here. If you need
troubleshooting information for ActiveSync, see
ActiveSync Help on your desktop
computer or visit Microsoft's web site at:
http://www.microsoft.com/pocketpc/support.asp
Remote Connections
This section covers situations you may encounter when trying to connect your
device to other sources of information. For problems with communicating with your
desktop, see ActiveSync Help on your desktop computer.
Problem Solution
Can’t dial out with the device
modem
•
Verify that the modular phone cable is
firmly connected to your device and
the telephone jack.
•
Make sure the telephone line is
analog. (Analog telephone lines
transmit data in analog instead of
digital form. Your home telephone line
is most likely analog, while office
telephone lines are often digital.)
•
Make sure you’ve correctly set dialing
properties for this connection.
•
Make sure the modem is waiting for a
dial tone. Select Start , Programs ,
Communication , and then Remote
Networking . Tap or click your
connection once to select it, and then
select
Properties on the File menu. In
the Dial-Up Connection dialog box,
select the Configure button and then
select the Call Options tab. Select
Wait for dial tone before dialing .
•
For international calls, allow more time
for the call to go through. On the Call
Options tab described in the previous
bullet, clear the Cancel the call if not
connected within option or increase
the number of seconds allowed.