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22

If Your System Needs Service

If you have any questions about your security system or if it ever 
needs servicing, please contact your security dealer.

Company Name _____________________________

Address ____________________________________

City _______________ State _____ Zip __________

Phone Number (_____) _______________________

Contact Name _______________________________

Floor Plan of Your Home or Business

Summary of Contents for Concord Express

Page 1: ...c Alarm 9 Auxiliary Panic Alarm 10 Siren Time out 10 Access Codes 10 System Master Code 10 Regular User Codes 10 Using the Programming Menus 10 Programming Access Codes 10 Setting the Time and Date 11 Adjusting System Sounds and Touchpad Brightness 11 Arming Your System Silently 11 Adjusting the Touchpad Beeps 12 Adjusting the Touchpad Display Brightness 12 Notification by Pager 12 Pager Messages ...

Page 2: ...both AUXILIARY buttons for 2 seconds Send a fire alarm Press and hold both FIRE buttons for 2 seconds Arm system with No Delay 2 Code 4 or 3 Code 4 Arm system to send a Latchkey page 2 Code 6 or 3 Code 6 Bypass a sensor Indirectly 2 Code ƒ or 3 Code ƒ Directly ƒ Code Sensor Number Arm system silently 5 2 Code or 5 3 Code Check the system status Turn Chime on off 7 1 Check alarm memory 7 6 Initiate...

Page 3: ...irens Touchpad text Pager information P r o g r a m U s e r S e t t i n g s p r e s s 0 9 f o r o t h e r e n t r i e s P r e s s 1 f o r O F F p r e s s 2 f o r O N P r e s s t o s e l e c t o p t i o n o r a c c e p t e n t r y 0 6 0 7 0 5 0 4 1 3 1 4 1 2 1 1 A r m t o S T A Y Q u i c k G u i d e D i s a r m S y s t e m C a n c e l A l a r m i f d e s i r e d 2 0 1 0 2 0 3 3 1 0 8 0 9 1 0 P r e ...

Page 4: ...nditions For more information see Notification by Pager on page 12 What Happens When There is an Alarm In the event of an alarm several things happen at once Sirens and hardwired touchpads emit emergency tones Panel notifies the central station for help Message appears on fixed English or alphanumeric touchpads Your system may or may not be monitored If it is not monitored no call will be made ARM...

Page 5: ...the arming level by simply pressing 2 or 3 at any touchpad Decreasing the arming level requires that the user enter a code S i m p l y p r e s s o r t o i n c r e a s e t h e a r m i n g l e v e l T o d e c r e a s e t h e a r m i n g l e v e l y o u l l n e e d t o e n t e r a n a c c e s s c o d e C o n t a c t y o u r d e a l e r i f y o u d l i k e t o u s e t h i s f e a t u r e Stay 2 Away 3...

Page 6: ...portunity to abort an acci dental intrusion Police or Auxiliary alarm Fire alarms caused by smoke sensors fire panic alarms and heat sensors cannot be aborted If the Dialer Abort feature is turned on disarming the system thus aborting the alarm within a specified time period will silence the siren and prevent the alarm from being reported to the central monitoring station Aborting a fire alarm wil...

Page 7: ... or disarm the system before setting off an alarm Refer to the Appendix A User Sheets Delay Doors and Delay Time Settings for a list of actual exit delay times Exit Extension Note In UL Listed systems this feature is disabled Your system may be set up so that the delay time is restarted if you re open the delay door during the initial delay time This is useful if after arming the system you walk o...

Page 8: ...valid sensor number Heat and smoke sensors cannot be bypassed 5 Bypass other sensors if necessary by repeating Step 3 6 The bypassed door or window can now be opened To arm bypassed sensors Arm the system again Note You cannot bypass sensors directly using a keychain touchpad Bypassing a Sensor Indirectly Use this method if you are arming the system and would like to bypass doors and windows alrea...

Page 9: ... Touchpads display the status infor mation for example System is OK SENSOR 03 BYPASSED SYSTEM BATTERY IS OK AC POWER IS OK Note A Full System Status is not available from the fixed English touchpad System Alarm Sounds The sirens and touchpads in your system emit alarm sounds when ever an alarm occurs either by a sensor or panic button activation Each type of alarm sounds and reacts differently whe...

Page 10: ...nger necessary Using the Programming Menus Some system settings can be changed by you the user while other settings must be changed by the installer To change system settings you ll use the System Master code to enter a series of programming menus Appendix C gives a detailed explanation of how to use the menus or if desired how to use pro gramming shortcuts Programming Access Codes User codes can ...

Page 11: ...the method employed when Silent Arming is in effect no Exit beeps sound Note Protest beeps will always sound when bypassing a sensor Silent Arming on Demand Pressing 5 before arming silences arming status beeps from touchpads and interior sirens To use Silent Arming on demand 1 From any touchpad press 5 2 Within 4 seconds enter 2 Code or 3 Code Arming Always Silent Turning this feature on in the p...

Page 12: ...ss After 15 seconds without touchpad activity the display returns to the set dimmed level If an alarm occurs while the display is dimmed it automatically returns to the full brightness level and stays that way until you disarm your system NOTIFICATION BY PAGER Your system can notify up to three different pager phone numbers to report system events The installer can program any pager to receive pag...

Page 13: ...r the sys tem is armed and or disarmed Refer to the Appendix A User Sheets to see which pagers have been set up to receive a page for this feature The Opening and Closing Reports feature can be enabled only by the installer If the feature is on pagerholders will receive an Opening Report page every time the system is disarmed 111 for Level 1 OFF and the user code entered a Closing Report page ever...

Page 14: ...ls the central monitoring station The central monitoring station will send emergency personnel to the premises to check out the sit uation Refer to the Appendix A User Sheets to see if the No Activity fea ture is currently available to you and the duration of the No Activity setting If the feature is not currently available to you contact your installer USING THE PANEL DOWNLOAD FEATURE To download...

Page 15: ... Enter Test Mode by pressing 8 Code 3 Touchpads display Press Status System Armed to Sensor Test or SENSOR TEST nn MINUTES LEFT When less than 5 minutes remain to the Test Mode time the system sounds a short beep every 60 seconds 2 Follow the test procedure for each device Device Test procedure Touchpad Result Touchpads Send a Police panic alarm Fire panic alarm and Auxiliary panic alarm Touchpad ...

Page 16: ...ge 9 4 Contact the central monitoring station to inform them that you are finished activating alarms TROUBLESHOOTING Your security system uses a variety of different alarm sirens status beeps and trouble beeps to communicate with you The next few pages describe the different sounds and what they mean Try to familiarize yourself with the differences You will hear some sounds each time you tell your...

Page 17: ... AC power is restored call your security dealer for service SENSOR SUPERVISORY There is a problem with how the sensor is communicating with the panel 1 Test the sensor in Test Mode as described on page page 15 2 If the sensor does not test OK call your security dealer for service SENSOR TROUBLE A sensor may have an internal problem or a fire smoke sensor may not have properly reset after activatio...

Page 18: ...r it is a hardwired sensor HW wireless sensor WL or touchpad TP USER CODES The tables below provide space for you to record user codes and the attributes of each If you would like the Latchkey attribute changed for any code contact your dealer B User can bypass sensors L Users can send Latchkey pages S User can perform system tests Defaults are indicated by No Sensor Name HW WL TP 01 02 03 04 05 0...

Page 19: ... s s t h e L o c k k e y t o I n c r e a s e t h e a r m i n g l e v e l A r m t h e s y s t e m t o L e v e l 3 w i t h n o E x i t o r E n t r y d e l a y P r e s s b o t h a t o n e t i m e t o C r e a t e a P o l i c e p a n i c a l a r m C r e a t e a n A u x i l i a r y p a n i c a l a r m O t h e r _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 20: ... No Activity report to the Central Station No My system setup does not include this feature SYSTEM INFORMATION Door Door Location Entry Delay Exit Delay 1 2 3 4 5 Feature My system features include Quick Arm Yes Press the arming level desired No Enter arming level then access code Quick Exit Yes Press D and exit your armed premises through a delay door within 2 minutes No I need to disarm my syste...

Page 21: ...e Telephone lines are also vul nerable to compromise by any of several means Inadequate maintenance is the most common cause of alarm fail ure Therefore test your system once each week to verify sensors sirens and phone communications are all working correctly Note Although having an alarm system can make you eligible for reduced insurance premiums the system is no substitute for insurance Warning...

Page 22: ... servicing please contact your security dealer Company Name _____________________________ Address ____________________________________ City _______________ State _____ Zip __________ Phone Number _____ _______________________ Contact Name _______________________________ Floor Plan of Your Home or Business ...

Page 23: ... new code and press ƒ 6 Press B DIRECT BYPASSING or BYPASS appears Press 1 ƒ to turn the option off for this user code Press 2 ƒ to turn the option on for this user code 7 Press B SYSTEM TESTS or TESTS appears Press 1 ƒ to turn the option off for this user code Press 2 ƒ to turn the option on for this user code 8 Press B to move to the next user code or 4 ƒ to exit the programming menus Note The s...

Page 24: ...rom off site System Tests A user attribute that when on allows the user to enter test mode by pressing code Phone Test code Sensor Test Direct Bypassing A user attribute that when on allows the user to bypass sensors directly by pressing code sensor number 2 Press for next User Code Continue to press for User Codes B ƒ ƒ ƒ B Press for next User Code B Press for next User Code B ƒ for Off 1 ƒ for O...

Page 25: ...ssing for User 00 1 0 0 0 1 1 Off or 2 On System Tests for User 00 1 0 0 0 2 Change User code 01 1 0 0 1 0 4 digit code Direct Bypassing for User 01 1 0 0 1 1 1 Off or 2 On System Tests for User 01 1 0 0 1 2 Change User code 02 1 0 0 2 0 4 digit code Direct Bypassing for User 02 1 0 0 2 1 1 Off or 2 On System Tests for User 02 1 0 0 2 2 Change User code 03 1 0 0 3 0 4 digit code Direct Bypassing f...

Page 26: ...r 2 On System Tests for User 12 1 0 1 2 2 Change User code 13 1 0 1 3 0 4 digit code Direct Bypassing for User 13 1 0 1 3 1 1 Off or 2 On System Tests for User 13 1 0 1 3 2 Change User code 14 1 0 1 4 0 4 digit code Direct Bypassing for User 14 1 0 1 4 1 1 Off or 2 On System Tests for User 14 1 0 1 4 2 Change User code 15 1 0 1 5 0 4 digit code Direct Bypassing for User 15 1 0 1 5 1 1 Off or 2 On ...

Page 27: ...27 Notes ...

Page 28: ...28 Notes ...

Page 29: ...29 Notes ...

Page 30: ... equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of con nection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some si...

Page 31: ...Reports 12 Low Level Reports 12 20 M Master code 10 26 motion detectors 15 N No Activity Alarm Reports 12 No Activity feature 14 20 No Delay feature 2 7 O opening doors or windows 8 Opening Reports 12 20 P pager codes 13 pagers 12 20 panic alarms 9 panic buttons 15 Phone Failure Reports 12 Phone Failure Trouble 17 phone test 16 Phone Test Reports 12 police alarm 2 Police panic alarm 8 9 Police Pan...

Page 32: ...6 5 1 7 7 7 2 6 9 0 6 5 1 7 7 9 4 8 9 0 1999 Interactive Technologies Inc ...

Page 33: ...eports 12 Low Level Reports 12 20 M Master code 10 26 motion detectors 15 N No Activity Alarm Reports 12 No Activity feature 14 20 No Delay feature 2 7 O opening doors or windows 8 Opening Reports 12 20 P pager codes 13 pagers 12 20 panic alarms 9 panic buttons 15 Phone Failure Reports 12 Phone Failure Trouble 17 phone test 16 Phone Test Reports 12 police alarm 2 Police panic alarm 8 9 Police Pani...

Page 34: ...6 5 1 7 7 7 2 6 9 0 6 5 1 7 7 9 4 8 9 0 1999 Interactive Technologies Inc ...

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