77
LEAR
NING MOR
E
Axxess
®
Model 8560 Phone and Model 8660 IP Phone User Guide
F
REQUENTLY
A
SKED
Q
UESTIONS
(FAQ
S
)
This section includes some of the most frequently asked questions. If you have prob-
lems with your phone or voice mailbox, refer to this section before you contact your
system administrator or your local Inter-Tel dealer.
Q1.
How do I program System Speed-Dial numbers?
A1.
Only your system administrator can program System Speed-Dial numbers. You can,
however, program up to ten Station Speed-Dial numbers (see
).
Q2.
How do I change the time and date on my phone?
A2.
Only your system administrator can change the time and date. Please contact your
system administrator if you notice that the date and time are incorrect.
Q3.
How can I retrieve messages if I don’t know the password for my voice mail?
A3.
Try using your extension number, which is your default password. Or, maybe you
don’t have a password, in which case pressing
is all you need to do. If these
options don’t work, contact your system administrator, who can change or erase the
password for you. You can then retrieve your messages and reset the password, if
desired (see
Q4.
Why can’t I retrieve deleted messages?
A4.
Voice mail may have erased your message. After a programmed amount of time has
lapsed, up to 24 hours, voice mail automatically erases all deleted messages (see
). If you attempted to undelete a voice mail within this time frame but you
were still unsuccessful, your voice mail system may not have sufficient space pro-
grammed to store deleted messages. Or, your telephone system may not be using a
software version that supports this feature (the “undelete” feature is supported by soft-
ware versions 5.3 and later). Contact your system administrator to determine if this
feature is available.
Q5.
How can I set the number of rings that are allowed before the call is sent to voice
mail?
A5.
Only your system administrator can change the number of rings that are allowed
before the call is forwarded to voice mail.
Q6.
How can I change the name displayed on my phone?
A6.
Only your system administrator can change the user names assigned to extensions.
Q7.
How do I scroll the display screen?
A7.
Press (the low end of the Volume button) to scroll down or
(the high end of the
Volume button) to scroll up. Or, you can use the
PREVIOUS
or
NEXT
menu buttons.
#
Summary of Contents for 8660 IP Phone
Page 1: ...Axxess Model 8560 Phone and Model 8660 IP Phone User Guide...
Page 2: ......
Page 20: ...10 FINDING YOUR WAY Axxess Model 8560 Phone and Model 8660 IP Phone User Guide...
Page 56: ...46 GETTING STARTED Axxess Model 8560 Phone and Model 8660 IP Phone User Guide...
Page 92: ...82 LEARNING MORE Axxess Model 8560 Phone and Model 8660 IP Phone User Guide NOTES...
Page 98: ...Part No 550 8113 Issue 8 0 September 2003 A661 9224A...
