USER MANUAL
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OPTIMA-33 10K/20K/30K
www.xmart-ups.com
170502-OPTIMA-33 10K/20K/30K (ENGLISH) - 35
12.- ERROR CODES, ALARMS & TROUBLESHOOTING
ERROR / FAILURE CODES ON LCD
When a failure or alarm is detected by the UPS, an alarm or error code is presented in front panel LCD. This code or symbol will allow to identify
the problem. In case of failure or alarm, service center must revise the problem.
ERROR
CODE
ERROR
DESCRIPTION
ICON
BEEP ALARM
01
Bus failure
Continuous Beep
02
Hi BUS Voltage
03
Low BUS Voltage
04
Bus Unbalanced
06
Converter Over Current
11
Inverter soft start failure
12
Inverter HI voltage
13
Inverter LOW voltage.
14
Inverter A (L1) output line to neutral short-circuit
SHORT
15
Inverter B (L2) output line to neutral short-circuit
SHORT
16
Inverter C (L3) output line to neutral short-circuit
SHORT
17
Inverter A-B (L1-L2) output (line to line) short circuit detected.
SHORT
18
Inverter B-C (L2-L3) output (line to line) short circuit detected.
SHORT
19
Inverter C-A (L3-L1) output (line to line) short circuit detected.
SHORT
1A
Inverter A (L1) Negative Voltage failure
1B
Inverter B (L2) Negative Voltage failure
1C
Inverter C (L3) Negative Voltage failure
21
Battery SCR Short-Circuit
24
Inverter Relay Short-Circuit
29
Battery fuse broken in battery mode
31
Parallel communication failure
36
Parallel output current unbalance
41
HIGH Temperature.
42
DSP communication failure
43
UPS Overload: High power consumption in Watts at UPS output.
OVERLOAD
46
Not Recognized UPS model. Check jumper configuration in CRTL board.
47
MCU communication failure
48
2 different DSP firmware versions not compatible
49
Input and Output phases not compatible