Intec Force 1, Instruction Manual

Page: 52 / 55

47
REPLACEMENT
P
AR
TS
THE FORCE/1
Replacement Parts
REPLACEMENT
P
AR
TS
When you call INTEC, please have available the model number and
serial number of your machine, as well as description of the defective
part or an explanation of the defect.
We will issue a
R
eturn
M
erchandise
A
uthorization (RMA) number and
instructions to return the defective part. All shipments to INTEC must
be sent via UPS, except in the case of complete machines, when a
common carrier should be used. The warranty on your machine does
not cover
freight
or
labor charges
. All shipments to the factory or
service center must be freight prepaid. No freight collect shipments
will be accepted without prior approval.
Your RMA number must appear on the outside of any returned
cartons. We assume no responsibility for incoming lost or
untraceable shipments. RMA numbers expire 30 days after
issue date. Shipments beyond the 30-day expiration may not be
credited.
We will repair or replace, at our option, any returned part found to
be defective in materials or workmanship under the terms of our
limited warranty. Repaired or replaced parts will be returned to you
freight collect.
If we determine the part failure was due to misuse, alteration,
negligence, accident or operating beyond rated capacity, we will
contact you. At your option, we will send you a new part at the
prevailing price or return the failed part to you. All shipments from
the factory are sent freight collect.
If you require a replacement part prior to a warranty decision, we will
send the part to you at the prevailing price, under your current terms.
When we receive the defective part and a warranty decision has been
made, INTEC will either issue a credit to your account or return the
failed part to you.
Shipping Department Ph: 1-303-833-6644
INTEC 1-800-666-1611
3771 Monarch Street Fax: 1-303-833-6650
Frederick, CO 80530 E-mail: info@inteccorp.com