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Inspur NE5260M5 User Manual Download Page 125

Common Faults, Diagnosis and Troubleshooting

 119

service.

3)

 Power module LEDis off or red

Description: 

The server is under normal operation, but a certain power module LED is off or red.

Suggestions:
a.

 Firstly check whether all power cables are normal, and plug in the power cables again.

b.

 If the fault still exists, insert the power module again.

c.

 If shutdown is allowed, you could exchange the two power modules to judge whether it is 

a power module fault.

d. 

If above operations could not resolve the problem, please contact Inspur customer service.

4) 

HDD status LED is abnormal

Description: 

The server is under normal operation, but the HDD status LED is off or red.

Suggestions:
a. 

If it is caused by manual operations, restore the array through RAID configuration.

b.

 If there are no manual operations, check whether the HDDs are identified normally. If the 

server is configured with an RAID card, login to the RAID management interface to check 

whether there is an HDD failure.

c. 

If there is an HDD failure, or the above operations could not resolve the problem, please 

contact Inspur customer service.

Note: 

Hot-plugging HDD allows users to take out or replace the HDD without system 

shutdown and power off, which improves the system disaster recovery capability, scalability 
and flexibility. It only means the hot-plug HDD can be plugged in and out online without 

damage, and the following two items need to be noticed:① Depending on the RAID level, 
hot plugging the HDD in the RAID will cause RAID degradation or failure. When installing 
a new HDD, different RAID cards have different policies, you may need to login to the 
RAID card management interface for recovery. ② Remove the HDD until the HDD motor 
stops completely, to prevent damage to the motor. For the operations on the RAID card 

management interface, please refer to Inspur technical website: www.4008600011.com.

5)

 Chassis fans make excessive noise

Suggestions:
a. 

Firstly check whether the chassis fans operate at a high speed caused by the over-

temperature chassis.

Summary of Contents for NE5260M5

Page 1: ...Inspur Server User Manual NE5260M5 ...

Page 2: ...t prior written consent of Inspur The information in this manual is subject to change without notice Inspur is the registered trademark of Inspur All the other trademarks or registered trademarks mentioned in this manual are the property of their respective holders Edition 1 0 May 2020 Edition statement Initial release of the document ...

Page 3: ... devices arbitrarily If needed please contact Inspur for our support and guidance 2 Before disassembling the server s components please be sure to disconnect all the power cords connected to the server 3 BIOS and BMC setup is a significant factor in correctly configuring your server If there are no special requirements it is suggested to use the Default Values and not alter the parameter settings ...

Page 4: ...ver from the Rack 12 4 4 Remove the Access Panel 13 4 5 Install the Access Panel 13 4 6 Remove the PCIE Riser Cage 13 4 7 Install the PCIE Riser Cage 14 4 8 Remove the Air Baffle 14 5 Setup 16 5 1 Optimum Environment 16 5 2 Rack Warnings 18 5 3 Identifying the Contents of the Server Shipping Carton 19 5 4 Installing Hardware Options 19 5 5 Installing the Server into the Rack 19 5 6 Installing the ...

Page 5: ...age 98 9 5 Remote Control 98 9 6 Power and Fan 100 9 7 BMC Settings 102 9 8 Logs 106 9 9 Fault Diagnosis 108 9 10 Administration 108 9 11 Command Line Function Introduction 111 9 12 Time Zone Table 115 10 Common Faults Diagnosis and Troubleshooting 118 10 1 Hardware Problems 118 10 2 Software Problems 121 11 Battery Replacement 123 12 Regulatory Compliance Notices 124 12 1 Regulatory Compliance Id...

Page 6: ... Union 125 12 6 Chinese Notice 126 12 7 Battery Replacement Notice 126 13 Electrostatic Discharge 127 13 1 Preventing Electrostatic Discharge 127 13 2 Grounding Methods to Prevent Electrostatic Discharge 127 14 Warranty 128 14 1 Introduction 128 14 2 Warranty Service 128 14 3 Warranty Exclusions 129 ...

Page 7: ...operly grounded plugs Observe extension cable ratings Ensure that the total rating of all equipment plugged into the extension cable does not exceed 80 percent of the ratings limit for the extension cable 4 Please be sure to use the power supply components that come with the server such as power cables power socket if provided with the server etc For your safety please do not replace power cables ...

Page 8: ...into the rack Failure to install the corresponding stabilizers before installing equipment into the rack may cause the cabinet to tip over possibly resulting in severe injury After installing the equipment and other components into the rack only one component can be pulled out from the rack through its sliding part at one time Pulling out several components at the same time may cause the rack to t...

Page 9: ...ease do not place objects on the cables 4 Before removing the host cover and or touching the internal components please allow for the equipment to cool first To avoid damaging the motherboard please power off the system and wait for five seconds and then remove the components from the motherboard and or disconnect the peripheral device from the system Please remember that only service technicians ...

Page 10: ... please hold the connector of the cables and slowly pull the plugs out Never pull on the cables 2 The products need to completely cool down before dismounting the host cover or touching the internal components 3 During the dismounting process avoid making large movement ranges to prevent damage to the components or scratching arms 4 Handle components and plug in cards with care Please do not touch...

Page 11: ...y branch circuits in the rack The total load of the rack should not exceed 80 of the ratings of the branch circuits 6 Ensure that components in the rack have good ventilation conditions 7 When repairing components in the rack never step on any other components ...

Page 12: ...ombinations of scenarios users can configure the flexibility according to business needs Provides ample I O interfaces and offers up to 6 PCI E 3 0 slots with GPU cage and corresponding cable assemblies 2 FHFL GPU cards are supported to meet the needs of high end customers on system functionality and performance Small chassis depth wide system operating temperature range front maintenance and unif...

Page 13: ...Memory Capacity Supports up to 1024GB 64GB per memory module I O USB 2 front USB3 0 ports 2 built in USB ports VGA 1 front VGA port Management Port 1 front RJ45 port UID 1 front UID LED button Display Controller Type Integrated in the Aspeed2500 chip supports up to 1920 1200 resolution Drive Backplane Drive Backplane Supports hot plug SAS SATA NVME drives NIC NIC Controller The motherboard support...

Page 14: ...rts FHHL card Drive Drive Type Only supports drives installed in the front of the server Supports up to 6 2 5 inch SAS SATA NVME drives at the same time Or 4 2 5 inch NVME drives 2 2 5 inch SATA drives Or 2 2 5 inch NVME drives 4 2 5 inch SATA drives Or 4 2 5 inch NVME drives QAT configuration can support NUMA Balancing It depends on the configuration of machine you purchased Supports dual M 2 SSD...

Page 15: ...nents Item Description 1 HDD modules 2 PCIE slots 0 2 3 PCIE slots 3 5 4 USB3 0 2 0 5 Onboard 10GbE ports 6 VGA serial port 7 BMC management port 8 System status LED 9 Power LED button 10 UID LED button 11 System fan 3 12 System fan 2 13 System fan 1 14 System fan 0 15 PSU0 16 PSU1 ...

Page 16: ...green Read and write activity 2 Fault alarm LED Steady red A failure occurs Steady blue Drive positioning Flashing pink RAID rebuilding 3 2 Motherboard Components Item Description 1 DIMM slots CPU0 2 GPU power connector 0 3 System fan connector 0 4 CPU0 socket 5 System fan connector 1 6 System fan connector 2 ...

Page 17: ...19 BMC management port 20 M 2 Riser slot 21 VGA port 22 TPM connector 23 PCIE0_CPU0 slot 24 Onboard 10GbE port 25 USB port 26 XDP DEBUG connector 27 RAID KEY connector 28 Internal USB port 29 PCIex8 SATAx8 UPLINKx8 cable connector 30 6HDD_BP sideband cable connector 31 6HDD_BP CPP cable connector 32 HDD_BP power cable connector 33 2HDD_backplane sideband cable connector 34 PCIex4 SATAx2 cable conn...

Page 18: ...e server data 2 Shut down the operating system 3 Disconnect the power cords The system is now without power 4 3 Extend the Server from the Rack 1 Use a screwdriver to loosen the screws within the ears on both sides of the chassis 2 Extend the server from the rack WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a comp...

Page 19: ...r if performing a non hot plug installation or maintenance procedure 2 Extend the server from the rack 3 Use a screwdriver to remove the two screws at the both sides of the access panel 4 Press the two buttons and remove the access panel 4 5 Install the Access Panel 1 Place the access panel on top of the server 2 Slide the access panel to a closed position 3 Use a screwdriver to tighten the two sc...

Page 20: ...ccess panel 4 Install the PCIE Riser cage 5 Install the access panel 6 Install the server into the rack 7 Power up the server 4 8 Remove the Air Baffle CAUTION For proper cooling do not operate the server without the access panel air baffle or fan installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server 2 Extend or remove the...

Page 21: ...15 Operations 3 Remove the access panel 4 Remove the air baffle ...

Page 22: ...y ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow ...

Page 23: ...nt must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the p...

Page 24: ...ical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because ...

Page 25: ...nts of the Server Shipping Carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include Server Power cord Rack mounting hardware In addition to the supplied items you ma...

Page 26: ...pment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention ...

Page 27: ...n cause electrostatic discharge 6 2 Processor Option The server supports single and dual processor operation CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server To help avoid damage to the processor and system board do not install the processor without using the processor installation tool CAUTION To ...

Page 28: ...e Clip s triangle mark with the CPU s corner mark and then assemble the Clip and CPU together Step 2 Align the heatsink position marked by 1 with the Clip s triangle mark vertically align the mounting holes on the heatsink with those on the Clip and assemble the heatsink and Clip together ...

Page 29: ...rmal grease evenly onto the contact position between CPU heatsink and CPU The pins of the processor socket are easily damaged If any pins are damaged you may need to replace the motherboard 6 3 Memory Option IMPORTANT This server does not support mixing DIMMs Attempting to mix the DIMMs of two different types may cause the server stops running during initialization All DIMMs installed in the serve...

Page 30: ...ion principles are as follows a One CPU install the DIMMs according to the following table DIMM Slots Supported by Each CPU DIMM Qty Location 1 1 2 3 4 5 6 7 8 DIMM Slots Supported by CPU0 CPU0_C0D0 CPU0_C0D1 CPU0_C1D0 CPU0_C2D0 CPU0_C3D0 CPU0_C3D1 CPU0_C4D0 CPU0_C5D0 b Dual CPU install the DIMMs according to the following table ...

Page 31: ...D0 CPU0_C5D0 DIMM Slots Supported by CPU1 CPU1_C0D0 CPU1_C0D1 CPU1_C1D0 CPU1_C2D0 CPU1_C3D0 CPU1_C3D1 CPU1_C4D0 CPU1_C5D0 Step 1 Open the lock tabs on both ends of the DIMM slot Step 2 Align the bottom key with the receptive point on the slot press both ends of the DIMM with your thumbs Insert the DIMM into the slot completely and the lock tabs will automatically secure the DIMM locking it into pl...

Page 32: ...e server supports hot plug components minimize the amount of time the access panel is open 1 Check the status of the hard disk drive from the hot plug HDD LED 2 Back up all data on the hard disk drive 3 Remove the hard disk drive Step 1 Press the drive panel button Step 2 The lever on drive tray pops up automatically pull it outwards and remove the drive tray ...

Page 33: ... the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server 2 Extend the server from the rack WARNING To reduce the risk of personal injury from hot surfaces allow the machine to cool before touching it 3 Remove the access panel 4 Hold the air baffle with two hands remove...

Page 34: ...28 7 Cabling 1 Data cables of the power board 2 Data cables of the drive backplane 2 1 6NVME ...

Page 35: ...29 Cabling 2 2 6SATA 2 3 4NVME ...

Page 36: ...30 2 4 4NVME 2SATA 2 5 2NVME 4SATA ...

Page 37: ... to boot caused by changing the BIOS settings users can try to recover it through the Clear CMOS operation 2 The factory default settings are the optimal settings It is advised not to alter the parameters before understanding their denotations 3 The common settings are introduced in detail in this chapter but less common ones are not 4 The BIOS content varies according to the particular configurat...

Page 38: ...om of the screen or Select the previous or next numerical value or setting of the current one F1 Help F2 Restore to the last configuration F9 Restore to the default configuration F10 Save and exit Enter Execute commands or select a submenu Note Options in grey are not available Options with symbol have a sub menu 8 1 2 UEFI Legacy Mode Switch Login to the BIOS Setup interface select Advanced CSM C...

Page 39: ...et to Legacy Mode the Option ROM execution mode of Network Storage Video OPROM Policy and Other PCI devices must be set to Legacy If the Boot Mode is set to UEFI Mode the Option ROM execution mode of Network must be set to UEFI and the Option ROM execution mode of Storage Video OPROM Policy and Other PCI devices is suggested to set to UEFI If there are special requirements it can be set to Legacy ...

Page 40: ...tion Processor Information and press Enter to display the CPU detailed information as shown in the following figure 8 1 5 View Memory Information Login to the BIOS interface select Processor Memory Configuration Memory Topology and press Enter to display the manufacturer speed capacity and other ...

Page 41: ... View HDD Information and RAID Configuration 8 1 6 1 View HDD Information Login to the BIOS interface select Chipset PCH SATA Configuration PCH sSATA Configuration and press Enter to display the HDD information of the current onboard SATA ports or sSATA ports as shown in the following figures ...

Page 42: ...he system reboots 2 When Boot Mode is set to UEFI mode in the BIOS Setup Advanced interface there will be the Intel R RSTe SATA Controller menu as shown in the following figure 2 1 Press Enter the executable operation and the current disk information will be displayed as shown in the following figure ...

Page 43: ... volume level If no volume has been created at present there are four volume levels of RAID0 Stripe RAID1 Mirror RAID10 RAID0 1 and RAID5 Parity for selection Please select the volume level according to actual requirements RAID0 This RAID volume is allowed to be made on 2 or above disks RAID1 This RAID volume is allowed to be made on 2 disks RAID10 This RAID volume is allowed to be made on 4 disks...

Page 44: ...ble this option Capacity Set the volume capacity and the maximum capacity is shown in the Help information on the right side Create Volume After finishing the above settings select this option to create RAID volume 2 3 Delete RAID volume Select a created RAID Volume press Enter Select Delete there will be a prompt To delete the volume select Yes and press Enter to cancel the deletion select No and...

Page 45: ... in the following figure 3 1 After entering SATA RAID configuration interface it will display the main menu list the information disk ID disk type disk capacity volume member or not of disks connected to SATA controller and the existed RAID volumes information including volume ID name RAID level capacity status bootable or not There are 5 executable menus in the SATA RAID configuration interface a...

Page 46: ...k Disk as Spare To mask the disks as spare disks The data will be cleared and these disks can not be selected during RAID setting It can be restored through the Reset Disks to Non RAID menu Exit To exit SATA HostRAID configuration interface 3 2 Create RAID Volume menu After entering SATA RAID configuration interface you could use up and down arrow keys to select this menu and then press Enter to e...

Page 47: ... select X and then press Enter to return to Create RAID Volume interface Strip Size Please select the strip size only RAID0 and RAID5 volumes could enable this option Capacity Set the volume capacity After completing the above settings please select Create Volume and press Enter The system will prompt WARNING ALL DATA ON THE SELECTED DISKS WILL BE LOST Are you sure you want to create this volume Y...

Page 48: ... all data on this disk will be lost after reset Meanwhile this disk will not belong to RAID volume any more 3 5 Mask Disk as Spare menu After entering Mask Disk as Spare menu system will display the disks not in RAID volume Please use the space key to select the disks according to the actual demand and then press Enter The system will prompt Are you sure you want to mask selected disks as Spare Y ...

Page 49: ... to cancel the exit operation 8 1 7 View and Set BMC Network Parameters 8 1 7 1 View BMC Network Parameters Login to the BIOS interface select Server Mgmt BMC Network Configuration BMC IPv4 Network Configuration BMC IPv6 Network Configuration Press Enter to view the current configuration of BMC IPv4 and BMC IPv6 network as shown in the following figures ...

Page 50: ...Source Configure BMC network status parameters When Get BMC Dedicated Parameters is set to Manual this option will be displayed Options include Unspecified Static DynamicBmcDhcp The static and dynamic settings take effect immediately Unspecified Current Configuration Address Display the current BMC network parameters configuration Station IP address BMC station IP address Subnet mask Subnet mask S...

Page 51: ...igure Select the Station IP Address option Press Enter the Station IP Address window pops up Input the Static IP manually After the setting is completed press Enter to confirm as shown in the following figures If the setting succeeds the system prompts Set Static BMC Station IP OK Press Enter to ...

Page 52: ...et mask and Router IP address settings are similar to those of Station IP address setting there is no more detailed description here As shown in the following figure the BMC network parameters have taken effect you can login to BMC Web interface to operate 8 1 7 4 Set BMC Dynamic Network Parameters Set the Configuration Address Source option to DynamicBmcDhcp If the setting succeeds the system wil...

Page 53: ...effect immediately in the BIOS Setup interface are implemented by calling the Callback function Callback functions are only called when the options in the BIOS Setup interface are changed Otherwise the function will not take effect For example if you want to automatically get BMC parameters again you need to set Get BMC Sharelink Parameters to Do nothing or Manual then set to Auto the function wil...

Page 54: ...evel Current access level CPU Information Display the current CPU s type PCH SKU RC version information Memory Information Display the current total memory capacity and frequency information System Date Day mm dd yyyy Display and set system date Use Tab or Enter key to switch between system date and time directly input the value or use keys to change the value Press key the value increases by 1 an...

Page 55: ...n Serial port console redirection settings PCI Subsystem Settings PCI subsystem settings Network Stack Configuration Network stack configuration CSM Configuration CSM configuration NVMe Configuration NVMe configuration PCH 10GBE PHY Card Configuration PCH 10GBE PHY card configuration iSCSI Configuration iSCSI configuration Intel R Virtual RAID on CPU Intel NVMe virtual RAID configuration Intel Eth...

Page 56: ... 1 2 2 0 BIOS supports TPM module through TPM software binding when the verification of software binding fails BIOS will record the error to SEL Enabled No Security Device Found Display the status of security device There is no information displayed at present to enable this function it needs to install TPM chip 8 2 2 2 Super IO Configuration Super IO Configuration interface is used to set the opt...

Page 57: ...ation Serial Port 0 Configuration interface is used to set the options related with serial port 0 Serial Port 0 Configuration Interface Instruction Table Interface Parameters Function Description Default Value Serial Port Serial port 0 on off settings Options include Enabled Disabled Enabled Change Settings Select the optimal setting according to the demand Options include Auto I0 3F8h IRQ 4 I0 3F...

Page 58: ...sole Redirection Serial port console redirection on off settings Options include Enabled Disabled Disabled Console Redirection Settings Serial port console redirection parameter settings 8 2 2 4 Console Redirection Settings When the Console Redirection is set to Enabled the Console Redirection Settings menu will be opened ...

Page 59: ...trol Flow control settings Options include None Hardware RTS CTS None VT UTF8 Combo Key Support VT UTF8 combination key support on off settings Options include Enabled Disabled Enabled Recorder Mode Recorder mode on off settings Options include Enabled Disabled Disabled Redirection 100 31 Expanded redirection resolution 100 31 on off settings Options include Enabled Disabled Disabled Legacy OS Red...

Page 60: ...erface Parameters Function Description Default Value Above 4G Decoding Above 4G memory access control on off settings Options include Enabled Disabled Enabled SR IOV Support SR IOV support on off settings Options include Enabled Disabled Enabled 8 2 2 6 Network Stack Configuration Network Stack Configuration interface is used to set the options related with Network UEFI PXE ...

Page 61: ...abled Ipv4 HTTP Support Ipv4 HTTP support on off settings Options include Enabled Disabled Disabled Ipv6 PXE Support UEFI Ipv6 PXE support on off settings Options include Enabled Disabled Disabled Ipv6 HTTP Support Ipv6 HTTP support on off settings Options include Enabled Disabled Disabled PXE boot wait time Set the wait time to cancel PXE boot after pressing ESC key the setting range is 0 5 0 Med...

Page 62: ...e Interrupt Capture signal response settings Options include Immediate Postponed Immediate Boot Mode Boot mode settings Options include UEFI Mode Legacy Mode UEFI Mode Network NIC Option ROM execution mode settings Options include Do not launch Legacy UEFI UEFI Storage Storage device Option ROM execution mode settings Options include Do not launch Legacy UEFI UEFI Video OPROM Policy Video device O...

Page 63: ...Configuration PCH sSATA configuration USB Configuration USB configuration Miscellaneous Configuration Miscellaneous configuration Server ME Configuration Server ME configuration Runtime Error Logging Runtime error logging 8 2 3 1 PCH SATA Configuration PCH sSATA Configuration PCH sSATA Configuration and PCH SATA Configuration interfaces are used to set the options related with the onboard sSATA SA...

Page 64: ...ion Default Value SATA Controller SATA controller on off settings Options include Enabled Disabled Enabled SATA Mode Options SATA mode settings Options include AHCI RAID AHCI SATA Port 0 7 SATA port 0 7 HDD information Port 0 7 SATA port on off settings Options include Enabled Disabled Enabled ...

Page 65: ...the options related with the onboard USB ports USB Configuration Interface Instruction Table Interface Parameters Function Description Default Value USB N Onboard USB port on off settings Options include Enabled Disabled Enabled 8 2 3 3 Miscellaneous Configuration Miscellaneous Configuration interface is used to set some other common options ...

Page 66: ...oard VGA device priority settings Hidden in UEFI mode Options include Onboard Device Offboard Device Offboard Device 8 2 3 4 Server ME Configuration Server ME Configuration interface is used to display and set the options related with server ME configuration Server ME Configuration Interface Instruction Table Interface Parameters Function Description Default Value Operational Firmware Version Oper...

Page 67: ...o 0 it means disabled 0 ME Firmware Features ME FW features 8 2 3 5 Runtime Error Logging Runtime Error Logging interface is used to set the runtime error logs Runtime Error Logging Interface Instruction Table Interface Parameters Function Description Default Value System Errors System error log record settings Options include Enabled Disabled Enabled 8 2 4 Processor Processor interface is used to...

Page 68: ...iguration Common configuration UPI Configuration UPI configuration Memory Configuration Memory configuration IIO Configuration IIO configuration Advanced Power Management Configuration Advanced power management configuration 8 2 4 1 Processor Configuration Processor Configuration interface is used to set the options related with the processor ...

Page 69: ...it on off setting Options include Enabled Disabled Enabled Intel TXT Support Intel trusted execution technology on off settings Options include Enabled Disabled Disabled VMX Intel virtual machine extensions technology on off settings Options include Enabled Disabled Enabled SMX Safe mode extension on off settings Options include Enabled Disabled Disabled Hardware Prefetcher Hardware prefetcher on ...

Page 70: ...n off settings Options include Enabled Disabled Disabled DCU Mode DCU mode settings Options include 32KB 8Way Without ECC 16KB 4Way With ECC 32KB 8Way Without ECC Extended APIC Extended APIC on off settings Options include Enabled Disabled Enabled AES NI AESinstruction on off settings Options include Enabled Disabled This menu mainly controls whether the CPU supports AES instruction These instruct...

Page 71: ...e Enabled Disabled Enabled 8 2 4 3 UPI Configuration UPI Configuration interface is used to set the options related with UPI UPI Configuration Interface Instruction Table Interface Parameters Function Description Default Value UPI Status UPI status submenu displaying the current UPI link status Degrade Precedence Degrade precedence settings Options include Topology Precedence Feature Precedence Wh...

Page 72: ...is extremely idle turn off QPI Link Disabled UPI Failover Support UPI failover support on off settings Options include Enabled Disabled Enabled Sub NUMA Clustering Sub NUMA cluster settings Options include Auto Support 1 cluster or 2 clusters according to IMC interleave Enabled Support all SNC clusters 2 clusters and 1 way IMC interleave Disabled SNC function not supported Disabled Legacy VGA Sock...

Page 73: ... Enabled Legacy ADR Mode Legacy ADR mode on off settings Options include Enabled Disabled Enabled ADR Data Save Mode ADR data save mode settings Options include Disabled Batterybacked DIMMs NVDIMMs NVDIMMs Erase Arm NVDIMMs Erase Arm NVDIMMs on off settings Options include Enabled Disabled Enabled Restore NVDIMMs Restore NVDIMMs on off settings Options include Enabled Disabled Enabled Interleave N...

Page 74: ...B Channel Auto IMC Interleaving IMC interleaving settings Options include Auto 1 way Interleave 2 way Interleave Auto Channel Interleaving Channel interleaving settings Options include Auto 1 way Interleave 2 way Interleave 3 way Interleave Auto Rank Interleaving Rank interleaving settings Options include Auto 1 way Interleave 2 way Interleave 4 way Interleave 8 way Interleave Auto Socket Interlea...

Page 75: ... Disabled Mirror TAD0 Mirror TAD0 mode on off settings Options include Enabled Disabled Disabled Enable Partial Mirror Enable partial mirror mode Options include Disabled Partial Mirror mode 1LM Partial Mirror mode 2LM Disabled UEFI ARM Mirror UEFI ARM mirror mode on off settings Options include Enabled Disabled Disabled Memory Rank Sparing Memory Rank sparing on off settings Options include Enabl...

Page 76: ...ng Aggressiveness NGN Die sparing aggressiveness settings the value range is 0 255 and 0 means no sparing Die 128 Patrol Scrub Patrol Scrub on off settings Options include Enabled Disabled Enabled Patrol Scrub Interval Patrol Scrub interval settings the unit is hour and the range is 0 24 24 Patrol Scrub Address Mode Patrol Scrub address mode settings Options include System Physical Address Reverse...

Page 77: ...n off settings of each PStack of each CPU Intel AIC Rtimer AIC SSD Technology Non VMD Intel AIC Retimer AIC SSDsettings submenu AIC Retimer AIC SSD on off settings of each PStack of each CPU PCIe Hot Plug PCIe hot plug on off settings Options include Enabled Disabled Enabled PCI E ASPM Support Global PCIE ASPM support on off settings Options include Disabled Per Port L1 Only Disabled PCIe Max Read...

Page 78: ...u 8 2 4 9 CPU P State Control CPU P State Control interface is used to set the options related with the CPU P state CPU P State Control Interface Instruction Table Interface Parameters Function Description Default Value Uncore Freq Scaling UFS Uncore frequency scaling settings Options include Enabled Disabled Min Frequency Disabled MAX Frequency Custom Enabled Uncore Frequency Uncore frequency set...

Page 79: ...ters Function Description Default Value Hardware P States Hardware P States is set by OS automatically or not the default value is decided based on the actual test Options include Disabled based on legacy OS request Native Mode based on legacy OS boot Out of Band Mode hardware auto select no OS boot Native Mode with No Legacy Support Native Mode EPP Enable EPP on off settings Options include Enabl...

Page 80: ...ort Monitor Mwait support on off settings Options include Enabled Disabled Disabled Autonomous Core C State Autonomous core C state on off settings Options include Enabled Disabled Disabled CPU C6 report On off settings of reporting C6 state to OS Options include Enabled Disabled Disabled Enhanced Halt State C1E C1E on off settings Options include Enabled Disabled Disabled 8 2 4 12 Package C State...

Page 81: ...Value Package C State Package C state settings Options include C0 C1 state C2 state C6 Non Retention state C6 Retention state No Limit C0 C1 state 8 2 4 13 CPU Advanced PM Tuning CPU Advanced PM Tuning interface is used to set the options related with the CPU power saving performance with an Energy Perf BIAS submenu ...

Page 82: ...OS Controls EPB this option can be set Performance Workload Configuration Workload optimization settings Options include UMA NUMA Balanced 8 2 5 Sever Mgmt Server Mgmt interface is used to set the options related with server management including watchdog BMC network configuration BMC user settings system health information etc Server Mgmt Interface Instruction Table Interface Parameters Function D...

Page 83: ...imeout OS watchdog timer timeout settings Options include 5 minutes 10 minutes 15 minutes 20 minutes 10 minutes OS Wtd Timer Policy OS watchdog timer policy settings Options include Do Nothing Reset Power Down Power Cycle Reset BMC Network Configuration BMC network configuration submenu BMC User Settings BMC user settings submenu VLAN Configuration VLAN configuration submenu View FRU Information V...

Page 84: ...nt network through BIOS BMC IPv4 Network Configuration Interface Instruction Table Interface Parameters Function Description Default Value Get BMC Sharelink Dedicated Parameters Set the method to get the BMC sharelink dedicated parameters Options include Do Nothing Auto Manual Do Nothing Configuration Address Source Set BMC network status Options include Unspecified Static DynamicBmcDhcp The setti...

Page 85: ...ters Set the method to get the BMC sharelink dedicated parameters Options include Do Nothing Auto Manual Do Nothing Configuration Address Source Set BMC network status Options include Unspecified Static DynamicBmcDhcp The setting takes effect immediately Unspecified Current Configuration Address Current BMC configuration address status Station IPv6 address Station IPv6 address Prefix Length IPv6 p...

Page 86: ...Description Add User Add user submenu Delete User Delete user submenu Change User Settings Change user settings submenu 8 2 5 5 Add User Add User interface is used to add a BMC user through BIOS The addition takes effect immediately and the user will be added to the BMC user list ...

Page 87: ...BMC User takes effect immediately Reserved Note To enable the new user it needs to set the User option in the Change User Settings interface to Enabled and then this user can login to the BMC Web interface 8 2 5 6 Delete User Delete User interface is used to delete a BMC user through BIOS The deletion takes effect immediately and this user can not login to the BMC Web interface any more Delete Use...

Page 88: ...rd are correct the following options can be modified User User privilege on off settings Options include Enabled Disabled Disabled Change User Password Change the user password It must contain uppercase and lowercase letters special characters and numbers within 8 20 characters Channel NO Set BMC channel input 1 or 8 0 User Privilege Limit Modify the user privilege Options include Reserved Callbac...

Page 89: ... ID first Disabled Sharelink Dedicated VLAN ID BMC sharelink dedicated VLAN ID settings the range is 2 4094 The setting takes effect immediately 0 Sharelink Dedicated VLAN Priority BMC sharelink dedicated VLAN priority settings the range is 1 7 The setting takes effect immediately 0 8 2 5 9 View FRU Information View FRU Information interface displays the BMC FRU information read by BIOS On each sy...

Page 90: ...umber Board Manufacturer Board manufacturer Board Product Name Board product name Board Serial Number Board serial number Board Part Number Board part number Chassis Manufacturer Chassis manufacturer Chassis Product Name Chassis product name Chassis Serial Number Chassis serial number 8 2 6 Security Security interface is used to set the password of the administrator and user It defaults to no pass...

Page 91: ...nd lowercase letters special characters and numbers within 8 20 characters User Password Create a user password It must contain uppercase and lowercase letters special characters and numbers within 8 20 characters Secure Boot Secure boot menu 8 2 7 Boot Menu Boot interface is used to set the options related with system boot including boot mode boot priority boot procedure etc ...

Page 92: ...d Disabled Enabled Quiet Boot Quite boot on off settings Options include Enabled Disabled If it is set to Enabled the boot logo displays as that set by manufacturer if set to Disabled the boot screen displays as the text mode POST interface Enabled New Boot Option Policy New UEFI boot option policy settings Options include Default Place First Place Last Place First Fixed Boot Order Priorities Boot...

Page 93: ...e defaults Save as User Defaults To save as user defaults Restore User Defaults To restore user defaults Boot Override To override the boot option you could select the boot device from the following options 8 3 Firmware Update For BIOS update you could select to update in UEFI Shell or OS 8 3 1 Update BIOS in UEFI Shell 1 When Inspur Logo appears on the screen during system booting there is a prom...

Page 94: ... is the 32M BIOS ME file to update as shown in the following figure 3 When there is no change in ME part execute the command to update 16M BIOS AfuEfix64 efi BIOS bin b p n x k l and the process is as shown in the following figure After the update is completed it is recommended to power cycle the system ...

Page 95: ...S AfuEfix64 efi BIOS bin b p n x k l me and the process is as shown in the following figure Parameter instructions B Program Boot Block P Program main bios image N Program NVRAM X Do not check ROM ID K Program all non critical blocks L Program all ROM Holes ME Program ME Entire Firmware Block ...

Page 96: ...d 64bit Linux OS afulnx tools Taking Linux 64bit OS as an example use the afulnx_64 tool to enter the directory containing afulnx_64 tool Meanwhile put the corresponding BIOS bin file into this folder When there is no change in ME part execute the command to update BIOS afulnx_64 BIOS bin b p n x k l as shown in the following figure ...

Page 97: ...ultaneously afulnx_64 BIOS bin b p n x k l me as shown in the following figure Notes 1 For Linux system it needs to run the afulnx_64 tool as root 2 After the update is completed please power off the machine and confirm that there is no residual electricity on the motherboard and then power it on ...

Page 98: ...ding solutions according to the information State monitoring Monitors the running states of all monitoring units in real time Device information management Provides device version model and asset information Heat dissipation control It could adjust fan speed dynamically according to the ambient temperature and workload Supports IPMITool management Supports the command operation sent by IPMITool Th...

Page 99: ...stem real time monitoring Provides the alarm report and alarm indication in the event of fault detection System remote control Meets the management requirements such as remote power on off and business system reset via command lines and Web 9 2 3 Command Line Function Introduction The command line module includes query and setting commands for network sensor fan user management system and server 9...

Page 100: ...ement interface taking the Windows Operating System and the Firefox browser as an example Note When carrying out interface operation via Web a maximum of 20 users can be logged in at the same time Step 1 Ensure the management network ports on the client and server are connected to the internet Step 2 Open the browser and enter http ipaddress in the address bar ipaddress is the actual IP address of...

Page 101: ...b interface also has a help function so users can click the help button in the case that they may need it The Web interface is divided into several parts as shown in the following figure The name of the Web interface is displayed on top left of the interface The meanings of all buttons on top right of the interface ...

Page 102: ... the corresponding page Click on the Logout button to return to the login page The navigation tree is on the left Via the nodes on the tree you can select different functional interfaces The following functions are included Information Storage Remote control Power and fan BMC settings Logs Fault diagnosis Administration For detailed introduction on all functions please refer to the following chapt...

Page 103: ...emperature voltage and utilization information Note BMC can t read the utilization information directly it needs to install software under OS BIOS setup options Displays the key BIOS setup options information FRU information The FRU is stored in the EEPROM When the BMC starts the FRU will be read from the EEPROM After the BMC firmware is upgraded the FRU will not be lost It includes basic informat...

Page 104: ...llowing figure 9 5 Remote Control Select Remote Control on the navigation tree to open the remote control interface which contains the interfaces of console redirection server location configure remote session virtual media devices and mouse mode settings as shown in the following figures Console redirection KVM The KVM console window will pop up Java KVM and HTML5 KVM are supported ...

Page 105: ... session To set the KVM session encryption media encryption and virtual media connection methods Virtual media devices To set the quantity of virtual media floppy devices CD DVD devices and hard disk drives etc Mouse mode settings To set the mouse working mode for KVM remote console ...

Page 106: ...current output current and firmware version information Power supply configure Contains PSU present state current state and A S mode switch function Server power control Contains the server s power on off and reset as well as the power policy on AC power loss Power peak settings To enable or disable the power peak and set the maximum random time Power consumption Dynamic power consumption Fan spee...

Page 107: ...BMC Settings 101 ...

Page 108: ...service ssh service telnet service etc NTP settings To set the BMC time which has two methods Synchronize from NTP server Set time manually SMTP settings To set the SMTP server information related to alert SNMP settings To configure V3 mode SNMP GET SET user information Alert settings To set the alert event filtering and alert targets of BMC management module Threshold settings To view and set the...

Page 109: ...BMC Settings 103 ...

Page 110: ...104 ...

Page 111: ...BMC Settings 105 ...

Page 112: ...nerated by the server BMC system audit log Displays system logs and audit logs of BMC Event log setting To set the BMC log storage policy Linear strategy To clear all logs after log storage is full and record again Circular strategy To record circularly after log record is full BMC syslog setting To set the log type file size and other information of BMC system and audit logs One key collect log T...

Page 113: ...BMC Settings 107 ...

Page 114: ...n result To view the BMC self inspection result BMC recovery Contains two functions of BMC warm reset and KVM service restart Capture screen To record the information on the last screen at system crash Note To support BSOD Blue Screen Of Death screen capturing server OS should be Windows 2012R2 and above Host POST code Displays POST code during system startup 9 10 Administration Select Administrat...

Page 115: ...istration To add delete or modify users via BMC Web interface Security To configure LDAP and AD servers via BMC Web interface Dual image configuration To configure the boot options in dual image mode via BMC Web interface BMC firmware update To update BMC FW via BMC Web interface BIOS firmware update To update BIOS FW via BMC Web interface Restore factory defaults To restore BMC s configuration to...

Page 116: ...110 ...

Page 117: ... as operation steps to login to the Web interface Command line login Introduces the method to login to the command line Command line function introduction Introduces command line functions 9 11 1 Command Line Login Login to BMC Command line through ssh After login enter the command line interface Enter help to view online help ...

Page 118: ...nd set BMC s network information 9 11 2 2 Get Sensor Information Via sensor command get the information list of all sensors 9 11 2 3 Get and Set FRU Information Via FRU command get the FRU configuration information 9 11 2 4 Get and Control Chassis Status Via chassis command get and control the system power status ...

Page 119: ...er Via user command get the user list add or delete users 9 11 2 6 Get BMC Version and Reset BMC Via mc command get BMC version information and reset BMC 9 11 2 7 Set Fan Mode and Get Fan Speed Via fan command set the fan mode and get the fan speed ...

Page 120: ...Information Via psu command get the power module information and set power module as the main output Get the power module information 9 11 2 9 Fault Diagnosis Via diagnose command execute the tools and commands integrated in BMC to view the ...

Page 121: ...o Standard Time 2 GMT 07 00 Chihuahua La Paz Mazatlan U S Mountain Standard Time GMT 07 00 Arizona Central Standard Time GMT 06 00 Central Time US and Canada Canada Central Standard Time GMT 06 00 Saskatchewan Mexico Standard Time GMT 06 00 Guadalajara Mexico City Monterrey Central America Standard Time GMT 06 00 Central America Eastern Standard Time GMT 05 00 Eastern Time US and Canada U S Easter...

Page 122: ...ica Standard Time GMT 01 00 West Central Africa E Europe Standard Time GMT 02 00 Bucharest Egypt Standard Time GMT 02 00 Cairo FLE Standard Time GMT 02 00 Helsinki Kiev Riga Sofia Tallinn Vilnius GTB Standard Time GMT 02 00 Athens Istanbul Minsk Israel Standard Time GMT 02 00 Jerusalem South Africa Standard Time GMT 02 00 Harare Pretoria Russian Standard Time GMT 03 00 Moscow St Petersburg Volgogr...

Page 123: ...Time GMT 09 00 Seoul Tokyo Standard Time GMT 09 00 Osaka Sapporo Tokyo Yakutsk Standard Time GMT 09 00 Yakutsk A U S Central Standard Time GMT 09 30 Darwin Cen Australia Standard Time GMT 09 30 Adelaide A U S Eastern Standard Time GMT 10 00 Canberra Melbourne Sydney E Australia Standard Time GMT 10 00 Brisbane Tasmania Standard Time GMT 10 00 Hobart Vladivostok Standard Time GMT 10 00 Vladivostok ...

Page 124: ...n c If there is a machine and a power module of the same type you could change the power module to test whether there is a power module fault d If the instructions above do not resolve the problem please contact Inspur customer service 2 No display after power on Description After pressing the power button the power LED on server s front control panel is on the chassis fans rotate normally but the...

Page 125: ...AID management interface to check whether there is an HDD failure c If there is an HDD failure or the above operations could not resolve the problem please contact Inspur customer service Note Hot plugging HDD allows users to take out or replace the HDD without system shutdown and power off which improves the system disaster recovery capability scalability and flexibility It only means the hot plu...

Page 126: ...site www 4008600011 com b If above operations could not resolve the problem please contact Inspur customer service 7 Keyboard and mouse are not available Description Neither keyboard nor mouse could be operated normally Suggestions a Make sure the keyboard or mouse has been connected correctly and firmly b Replace other parts to test whether it is a mouse or keyboard fault c Power cycle the server...

Page 127: ...Boot option filter enable the UEFI option and select UEFI mode to boot the system It needs to enter the CMD command line to change the HDD format to GPT and then partitions larger than 2T can be created c If the C disk utilization is too large after system installation open Computer Property Advanced System Property Advanced Performance Settings Change Virtual Memory turn down the virtual memory o...

Page 128: ...etwork cable is connected well and whether the network LED flashes normally re insert the network cable to test again b If the problem still exists use a computer to connect with the server directly If the direct connection is normal check whether the network cable or the switch port is normal c If the direct connection is abnormal please visit Inspur website http www inspur com to download the la...

Page 129: ...erly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server 2 Extend the server from the rack 3 Remove the acces...

Page 130: ...l devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the in...

Page 131: ...ctives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by INSPUR for this product or product family and available in English only within the product documentation The compliance is indicated by one of the following conformity markings placed on the product Please refer to the regulatory label provided on the p...

Page 132: ...ttery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with t...

Page 133: ...tatic sensitive component or assembly 13 2 Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resi...

Page 134: ...4x7 remote service through Hotline E mail and Website Through Hotline and E mail Services Inspur engineer helps customers determine the cause of the malfunction and provide solution Website service provides a number of resources to help customers resolve problems and learn about our products such as product manuals drivers and Firmware Below is how to obtain our remote service Type Description Res...

Page 135: ...s The Warranty Service Terms Conditions do not apply to consumable parts as well as any products the serial number of which falls off is damaged or obscure for the following reasons Accident misuse abuse defiling improper maintenance or calibration or other external causes Operating beyond the parameters as stipulated in the user documentation Use of the software interface parts or supplies not pr...

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