56
Insignia NS-BRDVD4/NS-BRDVD4-CA Blu-Ray Disc Player
www.insigniaproducts.com
Playback fails to start or starts then
stops even when
(play/pause) is
pressed
•
Make sure that the disc is inserted face up in the disc tray.
•
Make sure that the disc is not dirty. For instructions, see
“Cleaning discs” on page 54.
•
The disc may be blank or incompatible with your player. Try
another disc.
Start up is slow and audio and video
output takes a long time
•
If power has been interrupted or the power cord has just been
connected, startup is slow. This is not a defect.
•
If your player is connected to the TV with an HDMI cable, startup
is slow. This is not a defect.
When reading a disc, the disc tray
opens
•
Make sure that the disc is not dirty. For instructions, see
“Cleaning discs” on page 54.
•
The disc may be incompatible with your player. Try another disc.
•
Reset your player. For instructions, see “Resetting your player” on
page 55.
Audio or video pause during playback
•
Make sure that the disc is not dirty. For instructions, see
“Cleaning discs” on page 54.
•
Reset your player. For instructions, see “Resetting your player” on
page 55.
The player is on and the logo and
menu appear, but there is no image
from the disc
•
Make sure that the disc is not dirty. For instructions on cleaning a
disc, see “Cleaning discs” on page 54.
•
Reset your player. For instructions, see “Resetting your player” on
page 55.
The player freezes when reading a disc
•
Reset your player. For instructions, see “Resetting your player” on
page 55. When you see “loading” on the screen, press (open/
close) to open the disc tray and remove the disc. Clean the disc.
(For instructions, see “Cleaning discs” on page 54), then try the
disc again.
•
If your player freezes again, the disc may contain some content
that is not compatible with your player. Do no try playing the disc
with your player.
•
Check to determine if a firmware update is available. Update the
firmware if necessary.
Problem
Solution
NS-BRDVD4-BRDVD4-CA_10-0864_MAN_V6.fm Page 56 Monday, October 24, 2011 5:16 PM
