87
39" 1080p, 60Hz, LED Roku TV
www.insigniaproducts.com
My TV’s remote
control does not
control the
device
Connected device may
not be turned on
• Make sure that the device is turned on.
Line-of-sight obstructed
• Make sure that no objects (or pets) are obstructing the
line-of-sight from the remote control to the remote sensor on
the front of your TV and the device. See
on page
.
Connected device may
not support some or all
CEC features
• Depending on the device, all the buttons may not work.
• The device may not support this feature. See the
documentation that came with the device for more
information.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices. See
Discovering connected CEC devices
on page
.
• If you are trying to control the volume on an HDMI® CEC audio
receiver using your TV remote control, make sure that your TV
speakers are turned on. See
on
page
• If you are trying to control the volume on an HDMI® CEC audio
receiver using your TV remote control, make sure that the
system audio control
is turned on. See
on page
.
The device does
not show up in
the CEC device
list
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
Cables may not be
connected correctly
• Make sure that the HDMI® cable is connected securely to your
TV and the device.
• Make sure that the device is connected to your TV with an
HDMI® cable.
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices. See
Discovering connected CEC devices
on page
.
My device does
not turn off
when I turn off
my TV
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
Connected device may
not support some or all
CEC features
• The device may not support this feature. See the
documentation that came with the device for more
information.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices. See
Discovering connected CEC devices
on page
.
• Make sure that system standby
is turned on. See
on page
My TV does not
turn on when I
turn on my
device
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
Connected device may
not support some or all
CEC features
• The device may not support this feature. See the
documentation that came with the device for more
information.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices. See
Discovering connected CEC devices
on page
.
• Make sure that 1-touch play
is turned on. See
on page
Symptom
Possible cause
Try this...