Insignia ns39dr510na17 User Manual Download

Page: 80 / 94

NS-39DR510NA17 / NS-39DR510CA17

www.insigniaproducts.com

Troubleshooting

FAQ

For the latest answers to Frequently Asked Questions, visit

General Support & FAQs

under the

Support and Service

section of the Insignia TV support website (

www.insigniaproducts.com

) and the Support section of the Roku website

(

www.roku.com

Video and audio

Warning

Do not try to repair your TV yourself. Contact authorized service personnel.

Note

If the problem is not solved by using these troubleshooting instructions,
turn off your TV, then turn it on again.

Note

If you have any other questions about how to use your TV that are not
covered in this

User Guide

, go to

http://support.roku.com

and select your TV

brand and model.

Symptom

Possible cause

Try this...

Picture does not
fill the screen or
there are black
bars around the
picture

The picture size may
need to be adjusted

• Adjust the picture size (aspect ratio). See the

Picture Size

option in

Options menu settings

on page

I don’t see a
picture when I
select an input

TV is not on

• Make sure that your TV is plugged into a working power

outlet, and that your TV is turned on. (Your TV has a light on
the front that indicates if your TV is turned off. See

Status light

on page

Cables are not
connected correctly

• Make sure that the video cables are connected

correctly and

securely

to your TV.

• Make sure that the antenna or cable TV is connected correctly

and securely. See

Connecting a cable or satellite box

page

Connecting an antenna or cable TV (no box)

page

Picture settings may be
incorrect

• Adjust the contrast and brightness. See the

TV brightness

option in

Settings menu

on page

Options menu

page

• Adjust the TV picture. See

Advanced picture settings

page

Incorrect input may be
selected

• Make sure that the correct input is selected for the device you

want to view. See

Switching TV inputs

on page

Input source not
detected

• Make sure that the device connected to the input is turned on.
• Make sure that the cord to and from the device is connected

firmly and correctly to the device and your TV.

TV input may be bad

• Connect a different device to the same input and check to see

if it works correctly.

TV channel
does not appear

Broadcast TV may be
experiencing problems
or may not be set up

• Try another channel. The station may be experiencing

problems.

• Make sure that the incoming signal is compatible.
• If you are trying to watch broadcast TV, make sure that

Antenna TV is set up. See

Setting up Antenna TV

on page

Summary of Contents for ns39dr510na17

Page 1: ...ctions to prevent any damage 39 1080p 60Hz LED Roku TV Version 7 5 NS 39DR510NA17 NS 39DR510CA17 Illustrations in this guide are provided for reference only and may differ from actual product appearance Product design and specification may be changed without notice ...

Page 2: ...ection should I use 19 Connecting a cable or satellite box 20 HDMI best 20 AV composite video good 21 Coaxial good 22 Connecting an antenna or cable TV no box 23 Connecting a DVD or Blu ray player 24 HDMI best 24 AV composite video good 25 Connecting a game console 26 HDMI best 26 AV composite video good 27 Connecting a computer 28 Connecting a USB flash drive 29 Connecting headphones 30 Connectin...

Page 3: ...ct my TV 46 Setting up Antenna TV 46 Why do I have to set up the TV tuner 46 How do I set up the TV tuner 47 Using your Insignia Roku TV 50 Status light 50 Standby mode energy savings 50 Watching broadcast TV channels 50 Changing channels 50 Viewing program information 51 Adjusting settings 51 Pausing Live TV 52 Requirements 52 Enabling Live TV Pause 52 Using Live TV Pause 52 Notes about Live TV P...

Page 4: ...2 Customizing your TV 63 Rearrange tiles 63 Edit broadcast TV channel lineup 64 Rename inputs 64 Remove unwanted tiles 65 Change themes 65 Change the screensaver 65 Change sound effects volume 65 Configure power settings 66 Power on settings 66 Auto power off settings 66 Turning the status LED off 66 Configure accessibility U S models only 67 Captions mode 67 Captions style 67 Audio Guide settings...

Page 5: ...I can t access the Factory Reset option 77 Network connection reset 77 Changing your Roku Channel Store PIN preference 77 Getting system updates 77 Checking for updates on a connected TV 77 Getting updates on a non connected TV 78 Other devices 79 Getting and using the Roku mobile app 79 Private Listening on the Roku mobile app 79 Using a universal remote 79 Maintaining 79 Cleaning your TV cabinet...

Page 6: ...d over pulled or grabbed WALL OR CEILING MOUNT YOUR TELEVISION ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory such as UL CSA ETL ALWAYS follow all instructions supplied by the ...

Page 7: ... should not be exposed to excessive heat such as sunshine fire or the like 17 The apparatus should not be exposed to dripping or splashing and no objects filled with liquids such as vases should be placed on the apparatus 18 Your TV has four VESA mounting holes on the back If you attach a wall mount bracket or TV stand to the back of your TV the bracket or stand must be securely attached using all...

Page 8: ... the operating instructions Adjust only those controls covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation If your TV has been dropped or damaged in any way When your TV exhibits a distinct change in performance Outdoor antenna grounding I...

Page 9: ...ies for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV Non active pixels The LCD panel contains almost 3 million thin film transistors which provide exceptionally sharp video quality Occasionally a few non active pixels may appear on the screen as a fixed blue green or red point These non active pixels do not adversely affect the per...

Page 10: ...channels 3 Personalize your Home screen Put your favorite broadcast TV streaming channels gaming console and other devices front and center on the Home screen No more flipping through inputs or wading through complicated menus You can even personalize the names of each input and move tiles around so your most often used devices and streaming channels are only a click away 4 Search for your favorit...

Page 11: ...le or changes price 8 Take charge with a smartphone or tablet Control your TV with the included remote or from your compatible smartphone or a tablet with the free mobile app for iOS Android and Windows mobile devices Browse channels view My Feed and listen to audio from streaming programs with voice via the free mobile app Many features work with top mobile devices Please see http support roku co...

Page 12: ...ling a wall mount bracket Installing the stands 1 Carefully place your TV face down on a cushioned clean surface to protect the screen 2 Align the TV stands with the screw holes on the bottom of your TV then secure each stand with two of the provided screws Notes If you plan to wall mount your TV do not install the stands Store the stands and stand screws in case you decide to use the stands in th...

Page 13: ... TV has four VESA mounting holes on the back If you attach a wall mount bracket to the back of your TV the bracket must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount for complete mounting instructions Your TV is intended to be supported by a UL Li...

Page 14: ...ructions that came with the wall mount bracket for information about how to correctly hang your TV Notes The length of the wall mount screws vary depending on the wall mount bracket you purchased See the instructions that came with the wall mount bracket for screw lengths The mounting holes on the back of your TV take type M4 screws 7 9 in 200 mm 7 9 in 200 mm ...

Page 15: ...sten to music files For more information see Connecting a USB flash drive on page 29 and Playing content from USB storage devices on page 54 3 HDMI 3 Connect an HDMI device to this jack For more information see HDMI best on pages 20 24 or 26 or Connecting a computer on page 28 4 AUDIO OUT Connect headphones to this jack See Connecting headphones on page 30 5 DIGITAL OUTPUT OPTICAL Connect a digita...

Page 16: ...ion see Digital audio using the ARC jack on page 32 2 HDMI 2 Connect an HDMI device to this jack For more information see HDMI best on pages 20 24 or 26 or Connecting a computer on page 28 3 VIDEO and L and R audio Connect the video and audio for an AV device to these jacks For more information see AV composite video good on page 21 25 or 27 4 ANT CABLE IN Connect an antenna or cable TV to this ja...

Page 17: ...streamingcontent Jumpsbackonepositionin video Menu Backspacesoneletterduringmenuentries suchas Search 5 sleep First pressdisplays a banner showingthe remaining sleep time ifany or Sleep timerisoff Subsequentpressescycle amongthepresetsleeptimeintervals 30minutes 1 hour 1 5 hours 2 hours and 3 hours After setting the Sleep timer the timer remains in effect regardless ofwhat you are watching 6 rewin...

Page 18: ...ng actions Displays the streamingchannel s main page if you have already added the channel toyour Home screen Displays the streamingchannel s sign up page if youhavenotalreadyaddedthechannelsothatyou can agree to anyterms and fees for the service Button Description 12 volume up Turns volume upone setting with each press Press andhold to turn volume up rapidly A volume indicatorshowsthe volume leve...

Page 19: ...audio Good AV composite video requires an audio connection Good Coaxial video audio Connection type and jack Cable connector Digital optical audio output Analog audio input 3 5mm analog audio output Cautions Check the jacks for position and type before making any connections Loose connections can cause poor audio or video quality Make sure that all connections are tight and secure The external aud...

Page 20: ...ll connected devices are turned off 2 Connect the incoming cable from the cable wall jack to the cable in jack on the cable or satellite box 3 Connect an HDMI cable not provided to an HDMI jack on the back or side of your TV and to the HDMI OUT jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home sc...

Page 21: ...s on the back of your TV and to the AV and audio out jacks on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the AV tile then press OK Notes Cables are often color coded to match color coded jacks Note When you connect the audio using the L and R audio jacks the audio outp...

Page 22: ...axial out jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 Set up the TV tuner to watch broadcast TV See Setting up Antenna TV on page 46 6 On the Home screen press or to highlight the AntennaTV tile then press OK Notes Use a coaxial cable to eliminate interference and noise from radio waves Do not bundle t...

Page 23: ... radio waves Do not bundle the coaxial cable with the power cord or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel is weak the picture may be distorted Adjust the antenna or use a highly directional outdoor or set top antenna with a built in amplifier If the picture quality is good on some channels...

Page 24: ...ake sure that your TV s power cord is unplugged and the DVD or Blu ray player is turned off 2 Connect an HDMI cable not provided to an HDMI jack on the back or side of your TV and to the HDMI OUT jack on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile...

Page 25: ... the AV OUT jacks on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note When you connect the audio using the L and R audio jacks the audio output is analog AV cable Back of TV AV cable connector ...

Page 26: ... Make sure that your TV s power cord is unplugged and the game console is turned off 2 Connect an HDMI cable not provided to an HDMI jack on the back or side of your TV and to the HDMI OUT jack on the game console 3 Plug your TV s power cord into a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note A...

Page 27: ... into a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note Some older game consoles come with a special AV cable See the documentation that came with your game console or check the manufacturer s website When you connect the audio using the L and R audio jacks ...

Page 28: ...nect an HDMI cable not provided to an HDMI jack on the back or side of your TV and to the HDMI OUT jack on the computer 3 Plug your TV s power cord into a power outlet then turn on your TV and the computer 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK 5 Adjust the display properties on the computer if necessary HDMI cable Back of TV HDMI cable connector ...

Page 29: ... to music stored on a USB flash drive 1 Plug a USB flash drive into the USB port on the side of your TV 2 Press or to highlight the Roku Media Player or USB Media Player tile then press OK Caution Do not remove the USB flash drive or turn off your TV while using the USB flash drive You may lose data or damage the USB flash drive USB flash drive Side of TV ...

Page 30: ...hones your TV speakers are muted and sound only plays through the headphones Connect the headphones to the AUDIO OUT jack on the side of your TV Warning Loud noise can damage your hearing When using headphones use the lowest volume setting on your headphones that still lets you hear the sound Side of TV ...

Page 31: ... not provided to the DIGITAL OUTPUT OPTICAL jack on the side of your TV and to the digital optical AUDIO IN jack on the digital speaker system or soundbar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or soundbar then set it to the correct source For more information see the documentation that came with the digital speaker system or sound...

Page 32: ...r cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or soundbar then set it to the correct source For more information see the documentation that came with the digital speaker system or soundbar 5 To turn off your TV speakers on the Home menu press or to highlight Settings then press OK Highlight Audio then press OK Highlight TV speakers then press OK Press OK to r...

Page 33: ...T jack on the side of your TV and to the AUDIO IN jacks on the analog speaker system or soundbar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the analog speaker system or soundbar then set it to the correct source For more information see the documentation that came with the analog speaker system or soundbar Note Use the volume controls on the analog speaker syste...

Page 34: ...ices Refer to the documentation that came with your devices for connection information Just remember to use the best connection types available for the best picture and sound For information about connection types see What connection should I use on page 19 For information about TV settings for home theaters see Using your TV in a home theater on page 74 DVD or Blu ray player Cable or satellite bo...

Page 35: ...e power cable is unplugged from the power outlet 1 Connect the AC power cord to the power connector on the back of your TV 2 Connect the other end of the cord to a power outlet Caution Your TV should only be operated from the power source indicated on the label Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time ...

Page 36: ...he remote sensor on the front of your TV Cautions Batteries should not be exposed to excessive heat such as sunshine heat registers or fire Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch your skin wash immediately Make sure that batteries are disposed of correctly Do not burn or incinerate Notes Do not mix batteries of differe...

Page 37: ...your TV When you first turn on your TV it will take a few seconds to get itself ready You ll notice the following things happening 1 The status light blinks every time your TV is busy doing something in this case it s powering up and getting ready for you 2 The power on screen appears and the status light blinks slowly for a few more seconds The power on screen displays the Insignia Roku TV logo w...

Page 38: ... for home use your TV scans for the wireless networks within range and displays them in order with the strongest signals first In addition to your own wireless signal your TV might pick up signals from your neighbors 3 Press the UP or DOWN arrows to highlight the name of your wireless network and then press OK to select it Note Store mode configures your TV for retail display and is not recommende...

Page 39: ...n displays the complete list If you still don t see your network name you might have your router configured to provide wireless service as a private network Private network If your wireless network name is hidden it won t appear in the list Select Private network to display an on screen keyboard and use it to enter your network name Unless you changed the factory set network name you can find the ...

Page 40: ...reen Tips Your TV automatically checks for updates periodically These updates provide new features and improve your overall experience with your TV After an update you might notice that some options have moved and that there are new options or features This User Guide describes version 7 5 To determine your current Roku TV software version go to Settings System About after you complete Guided Setu...

Page 41: ...ls from all Roku devices associated with your account are synchronized periodically so all of your Roku devices have the same streaming channels subject to compatibility with the device Why do I need a Roku Account You need a Roku Channel Store account for several reasons It links you your TV and your other Roku devices to the Roku Channel Store and billing service Streaming content providers know...

Page 42: ... and whenever you press on the remote control the Home screen greets you From here you can explore everything your TV has to offer Press the arrow buttons to move around and press OK to select a highlighted item We ve designed your TV to encourage you to explore and you can probably figure out most of the capabilities and settings on your own If you have any questions or difficulties you can find ...

Page 43: ...uttons to move the tile and then press OK to lock it in its new location Rename an input tile by highlighting it and pressing Then highlight Rename input and press OK Highlight a new name in the list and then press OK to assign that name to the tile Change the screen theme by going to Settings Themes to find and pick one to suit your mood Hide Movie Store TV Store or News U S models only as explai...

Page 44: ...ighlighting it and pressing Then highlight Move input and press OK Use the arrow buttons to move the tile and then press OK to lock it in its new location Rename a tile by highlighting it and pressing Then highlight Rename input and press OK Highlight a new name in the list and then press OK to assign that name to the tile Add streaming channels by browsing the Roku Channel Store after connecting ...

Page 45: ...ch as FAT16 32 NTFS HFS or EXT2 3 What is streaming Streaming is viewing or listening to video or audio content that is sent over the Internet or located on a network connected media server or on a USB device plugged into your TV s USB port With streaming you can buy or rent most programs on demand when it s convenient for you When streaming you can play pause rewind and fast forward whatever you ...

Page 46: ...oadcast TV in much the same way you watch other entertainment choices You select a tile the Antenna TV tile from the Home screen The first time you select the Antenna TV tile you have to set up the TV tuner Setting up the TV tuner scans for active channels and adds them to your broadcast TV channel list Why do I have to set up the TV tuner You might be asking Why is this step necessary Good questi...

Page 47: ... Antenna TV tile 3 Read the simple on screen instructions and select Start finding channels 4 If prompted select your time zone You ll only need to do this if your TV can t figure out your time zone from your Internet connection 5 When prompted select whether to add analog channels 3 and 4 to enable you to connect older set top boxes VCRs or game consoles Why does the TV need my time zone The TV n...

Page 48: ...annels are channels from a cable TV provider that you can receive by connecting their cable directly to your TV unscrambled NTSC ATSC and QAM channels if you re the kind of person who is interested in the details In many cases your cable provider probably requires you to use their set top box and connect it to a different input and then use the set top box to tune your cable stations In that case ...

Page 49: ...usly tuned channel Press to see options for picture and sound settings Tip Repeat the channel scan from time to time to make sure you are receiving all of the latest channels Broadcasters add and remove channels move channels to different parts of the spectrum and change the power levels of their channels periodically Note You ll have to repeat the channel scan if you remove the Antenna TV tile fr...

Page 50: ...ht through the list one channel at a time Or press REWIND and FAST FORWARD to move the highlight through the list one page at a time When you ve highlighted the channel you want to watch press OK If you decide you don t want to change channels press the RIGHT arrow or BACK button Press to switch to the previously tuned channel TV condition Status indicator Meaning On screen is active Off Screen is...

Page 51: ... 720p 1080i 1080p Audio quality Mono Dolby Digital Stereo Dolby Digital 5 1 Dolby Digital Dolby Digital Audio features SAP Closed captioning CC Current time Program description If the entire description does not fit press OK to expand the size of the banner and see the entire description Adjusting settings Press to display the Options menu Press the UP and DOWN arrows to highlight an option and th...

Page 52: ...een press on the remote control and then select Enable Live TV Pause After starting Live TV Pause setup in any of these ways the TV prompts you through the steps needed to enable this feature Setup takes only a few moments Using Live TV Pause If you have used the Roku remote control to watch streaming channels using Live TV Pause should be very familiar to you While watching a digital broadcast TV...

Page 53: ... a Blu ray player Switching inputs is as simple as highlighting the input s tile in the Home screen and pressing OK The video signal on the input if any appears on the screen Auto detecting devices Your TV automatically detects when you connect a new device to an HDMI input and turn on its power The input is automatically added to the Home screen if it isn t already present Adjusting audio video s...

Page 54: ...Media Player as well as to change future auto play behavior On Always launch the Roku Media Player whenever you connect a recognized USB drive Off Never launch the Roku Media Player automatically Launch channel Choose the app you want to use to play back media files Playing content from local network media servers If you have connected your TV to a network it can play personal video music and phot...

Page 55: ... general brightness across all TV inputs This setting is identical to the TV brightness setting you can access in the Options menu while watching a program Settings per input This section of options lists each TV input Select an input to switch to that input Then press to display the Options menu where you can adjust the input s settings while watching a live picture and listening to the sound fro...

Page 56: ...emains in effect across only these inputs Antenna TV Turn captions on or off or set them to appear only when your TV sound is muted AV input Turn captions on or off or set them to appear only when your TV sound is muted Streaming video channel Turn captions on or off set them to appear only when your TV sound is muted or only during instant replay for streaming content that supports instant replay...

Page 57: ...put s Movie picture mode and Antenna TV s Movie picture mode Low power is a power saving picture mode that reduces power consumption When you use Low power you ll notice that your TV s picture is a little dimmer than the brightest picture modes Vivid and Normal Use Reset picture settings described below to return the input s current picture mode to its original values Dynamic Contrast Automaticall...

Page 58: ...and other on screen items Speech rate Choose the speed at which the TV speaks Audio Guide prompts Volume Set the volume of the Audio Guide in relation to the main TV volume Shortcut Enable or disable the shortcut feature When disabled pressing the Options button four times in quick succession does not enable or disable the Audio Guide Closed captioning Controls when you see captions This setting i...

Page 59: ...m Privacy 2 Highlight Reset advertising identifier Press to view more information about this option When you finishing reading the information press OK to close the More Information window 3 Press OK to reset the advertising identifier and then press OK again to dismiss the verification message Limiting ad tracking You can limit Roku s tracking of your usage behavior by limiting ad tracking When y...

Page 60: ...o following movies coming soon you can follow any movie TV show or actor To do this use the Search feature to find the movie TV show or name that you want to follow and then select Follow this movie TV show person on Roku For more information see Searching for something to watch on page 61 My Feed alerts you any time a movie or TV show you are following becomes available on another channel and whe...

Page 61: ...the show movie actor game or streaming channel you were looking for press the RIGHT arrow If your search result was an actor director or other item that does not represent a single item of content you ll see another list to narrow down your search Continue highlighting results and pressing the RIGHT arrow until you find a single viewable content item An HD logo means that the content is available ...

Page 62: ...earn more about highlight it and press OK to display more details If the streaming channel you are adding is free you can select Go to channel to start watching it immediately If there is a one time or recurring fee associated with using the streaming channel you must agree to the terms and conditions accept the fee and if you created one when you activated your TV enter your Roku PIN code to auth...

Page 63: ...r Home screen Rearranging tiles is easy 1 From the Home screen highlight one of the tiles you want to move 2 Press to display a list of options for the type of tile you selected 3 Select Move input or Move channel The list of options disappears and the highlighted tile shows arrows indicating how it can be moved 4 Use the arrow buttons to move the highlighted tile to its new position As you move t...

Page 64: ...ted to HDMI 1 and your game console is connected to HDMI 3 you can rename the TV inputs to match the connected component To rename an input you can either Highlight the input tile in the Home screen and then press to display a list of options From the list of options select Rename input Then select a new name and icon or From the Home screen navigate to Settings TV inputs On the TV inputs screen s...

Page 65: ...u makes them available and then switches back to your selected theme when the featured theme expires When off your TV always uses your selected theme Change the screensaver Displaying a still image such as a logo for an extended period of time can cause a permanent after image to be burned into the screen To avoid after image burn in your TV turns on a screen saver after it is idle for a few minut...

Page 66: ...can change these settings if needed To configure automatic power off from the Home screen menu navigate to Settings System Power Auto power off In the Power settings screen highlight the following options and press OK to turn them on or off After 15 minutes of no signal If no signal is detected on a TV input for 15 minutes your TV automatically powers off After 4 hours of no interaction If no remo...

Page 67: ...ist of opacity settings for the text This setting determines how much the area behind the text shows through the text A value of 100 blocks all of the content behind the text As you move the highlight to each setting you can see a sample of the result in an adjacent panel Background color Choose from a list of colors for the background area behind the text As you move the highlight to each color y...

Page 68: ...hoose from a list of edge effect styles such as raised depressed and various shadows As you move the highlight to each effect you can see a sample of the result in an adjacent panel Text size Choose from a list of sizes As you move the highlight to each size you can see a sample of the result in an adjacent panel Text color Choose from a list of colors for the text As you move the highlight to eac...

Page 69: ...e screen menu navigate to Settings Parental controls and then enter your parental control PIN 2 In the Parental controls screen highlight Home screen and then select or clear either of these options Hide Movie Store and TV Store Removes the Movie Store and TV Store options from the Home screen menu Hide News Removes the News option from the Home screen menu Blocking Broadcast TV shows For broadcas...

Page 70: ...n your TV also blocks shows with coarse language in the higher ratings TV 14 and TV MA Subsequently unblocking coarse language in TV 14 ratings does not unblock coarse language in TV MA programs but it does unblock coarse language in TV PG programs To block TV shows based on U S television ratings 1 From the Home screen menu navigate to Settings Parental controls and then enter your parental contr...

Page 71: ...or viewers under 18 years Blocking content with a particular rating also blocks content with a higher rating and unblocking content with a particular rating also unblocks movies with a lower rating To block programs based on AGVOT ratings 1 From the Home screen menu navigate to Settings Parental controls and then enter your parental control PIN 2 In the Parental controls screen navigate to TV tune...

Page 72: ... exceeds your settings When a program is blocked by parental control settings your TV displays a blocked message Whenever this blocked message appears both the video and audio of the show are blocked as well as program data that would normally appear in the area at the bottom of the screen To watch the blocked program you need to know the PIN code defined when you enabled parental controls as expl...

Page 73: ...you can choose the following options Update connection Press OK to start the update process Your TV uses your current wireless network name and password to reconfirm the wireless connection the local network connection and the Internet connection Set up new wireless connection Press OK to start a scan for wireless networks Your TV scans for the wireless networks within range and displays the first...

Page 74: ...tions that appear during this process are identical to those described in How do I set up the TV tuner on page 47 Using your TV in a home theater Your TV has several features that make it an ideal TV for a home theater But you might not notice them because they remain in the background until you decide to use them Turning off the speakers When you use your TV with a soundbar or an external amplifi...

Page 75: ...are connected to your TV with a suitable high speed HDMI cable that supports HDMI ARC and CEC control 2 Turn on each component and make sure all components have CEC enabled 3 On your TV s Home screen menu navigate to Settings System Control other devices CEC and then select Search for CEC devices Press OK to repeat the discovery process if necessary When finished your TV displays a list of CEC dev...

Page 76: ...standby Press OK to enable or disable the feature Restarting your TV You can restart your TV when necessary Restarting has the same effect as unplugging your TV power and then plugging it in again To restart your TV navigate to Settings System Power and then select System restart Highlight Restart and then press OK to confirm restart While your TV restarts the screen goes dark for a few seconds an...

Page 77: ...1 On a computer tablet or smartphone use your web browser to go to https my roku com 2 Enter your email address and password to sign in After signing in the My Account page appears 3 Under PIN Preference click Update to open the Choose Your PIN Preferences page 4 Skip this step if you just want to change your PIN Otherwise choose the option you prefer from among those listed A PIN is required when...

Page 78: ...B flash drive to your TV and plug it into the USB port When you do your TV validates the files on the flash drive and displays a 12 digit code 4 Write down the code and the web address and take this information back to your Internet connected computer 5 On the 12 digit code page enter the code your TV displayed and then click Next 6 On the 6 digit code page write down the 6 digit code that appears...

Page 79: ...oku com article 217478308 private listening on the roku mobile app Using a universal remote In many cases you can program your cable or satellite universal remote control to also control your TV You will need to have instructions for programming the remote control handy Check with your cable or satellite provider for instructions For details on how to set up your TV to work with universal remote c...

Page 80: ... indicates if your TV is turned off See Status light on page 50 Cables are not connected correctly Make sure that the video cables are connected correctly and securely to your TV Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 20 or Connecting an antenna or cable TV no box on page 23 Picture settings may be incorrect Adjust...

Page 81: ... problems If you are using an antenna and the signal strength is low adjust the antenna or use a highly directional outdoor antenna or set top antenna with a built in amplifier Cables are not be connected correctly Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 20 or Connecting an antenna or cable TV no box on page 23 Make...

Page 82: ...d picture but no sound Volume is down or muted Increase the volume Make sure that the sound is not muted Headphones may be connected Make sure that you do not have headphones connected When headphones are connected no sound comes from your TV speakers TV speakers may be turned off If you want sound to play through your TV speakers make sure that your TV speakers are turned on See Turning off the s...

Page 83: ...er connector and power outlet See Connecting power on page 35 You should see an LED in the front of the TV panel when a button on the remote is pressed If you see no LED activity try another outlet or check your fuse box Line of sight obstructed Make sure that no objects or pets are obstructing the line of sight from the remote control to the remote sensor on the front of your TV See Aiming the re...

Page 84: ...een the antenna cable or cable satellite box and your TV Broadcast TV may not be set up Make sure that Antenna TV is set up See Setting up Antenna TV on page 46 One or more channels do not display Channels may be blocked or hidden Make sure that the channels are not blocked See Blocking unrated programs on page 72 Make sure that the channels are not hidden The channel may have been deleted from th...

Page 85: ...TV I can t find my TV with the Roku mobile app TV and mobile app not on same wireless network Make sure that your TV and the mobile app are on the same network TV not powered or working normally Make sure that your TV is connected to a working power outlet and that your TV is turned on See Connecting power on page 35 Symptom Possible cause Try this I cannot connect to the Internet Network connecti...

Page 86: ...orrectly Make sure that the HDMI cable is connected securely to your TV and the device Volume may be too low or muted Make sure that the volume on your TV and the device is turned up and not muted TV speakers may be turned off If you want sound to play through your TV speakers make sure that your TV speakers are turned on See Turning off the speakers on page 74 Connected device may not be a CEC de...

Page 87: ...at the HDMI cable is connected securely to your TV and the device Make sure that the device is connected to your TV with an HDMI cable Connected device may not be a CEC device Make sure that the device is a CEC device See the documentation that came with the device CEC control may not be set up correctly Make sure that your TV has searched for CEC devices See Discovering connected CEC devices on p...

Page 88: ...C Digital ATSC 8 VSB Clear QAM HDMI 1 side 2 back EDID compliant HDCP compliant Component video No Composite video 1 back PC VGA No 3 5mm PC audio input No WiFi Yes built in Dual band 802 11A B G N DVI No USB 1 side Supports image format JPEG PNG GIFaudio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 DolbyDigital video format MKV MP4 MOV Antenna Cable 1 back Video No Headphone audio out 1 side Digital ...

Page 89: ...of any kind either express or implied Insignia and Roku expressly disclaims all warranties and conditions with respect to the Insignia Roku TV content and services either express or implied including but not limited to warranties of merchantability of satisfactory quality fitness for a particular purpose of accuracy of quiet enjoyment and non infringement of third party rights Insignia and Roku do...

Page 90: ...with any security mechanism or access control measures or f have any of the foregoing done for you by a third party This license does not include the right to receive Software upgrades or updates Your right to use the Television and the Software will immediately terminate upon your breach of this EULA Software Updates in its sole discretion ROKU MAY PROVIDE UPDATES TO YOUR TELEVISION VIA the inter...

Page 91: ...rivolous Roku will pay any difference in such filing fees plus the arbitrator fees For Claims between You and Roku in excess of 75 000 if you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation Roku will pay as much of your actual filing fees and the arbitrator fees for the arbitration as the arbitrator deems necessary to prevent the arb...

Page 92: ... cables with metallic RF EMI connector hoods to maintain compliance with FCC Rules and Regulations Macrovision statement This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless oth...

Page 93: ... the original purchase was made What does the warranty not cover This warranty does not cover Customer instruction education Installation Set up adjustments Cosmetic damage Damage due to acts of God such as power surges Accident s Misuse unintentional or intentional Abuse unintentional or intentional Negligence Commercial purposes use including but not limited to use in a place of business or in c...

Page 94: ...he information below 1 877 467 4289 www insigniaproducts com INSIGNIA is a trademark of Best Buy and its affiliated companies Distributed by Best Buy Purchasing LLC 7601 Penn Ave South Richfield MN 55423 U S A 2017 Best Buy All rights reserved Made in China V4 ENGLISH 17 0124 ...

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