Insignia NS-32D311NA15 User Manual Download Page 84

Page: 84 / 89

NS-32D311NA15 Insignia 32" LED TV

www.insigniaproducts.com

My TV’s remote
control does
not control the
device.

• Make sure that there are no

obstructions between the
remote control and the remote
control sensors on your TV and
the device.

• Depending on the device, all

the buttons may not work.

• Make sure that the INlink

feature is turned on. See “

Turn

INlink on or off

” on page

• If you are trying to control the

volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the

Speakers

option on the

AUDIO

menu is set to

. See “

Adjust

sound settings

” on page

• If you are trying to control the

volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the

Audio Receiver

option on the

INlink

menu is set to

. See

“

Turn Audio Receiver on or off

”

on page

• The device may not support this

feature. See the documentation
that came with the device for
more information.

The device does
not show up in
the INlink
Device list.

• Make sure that the device is

turned on.

• Make sure that the HDMI cable

is connected securely to your
TV and the device.

• Make sure that the device is

connected to your TV with an
HDMI cable.

• Make sure that the INlink

feature is turned on. See “

Turn

INlink on or off

” on page

• Make sure that the device is a

CEC device. See the
documentation that came with
the device.

• If the device is not an Insignia

device, it may not be
compatible with your TV.

My device does
not turn off
when I turn off
my TV.

• Make sure that the INlink

feature is turned on. See “

Turn

INlink on or off

” on page

• Make sure that

Device Auto

Power Off

is set to

on the

INlink

menu. See “

Turn Device

Auto Power Off on or off

” on

page

• The device may not support this

feature. See the documentation
that came with the device for
more information.

Problem

Solution

My TV does not
turn on when I
turn on my
device.

• Make sure that the INlink

feature is turned on. See “

Turn

INlink on or off

” on page

• Make sure that

TV Auto Power

is set to

on the

INlink

menu. See “

Turn TV Auto Power

On on or off

” on page

• The device may not support this

feature. See the documentation
that came with the device for
more information.

The

Audio

Receiver

setting on the

INlink

keeps turning
back on after it
is turned off.

• When

Audio Receiver

is set to

Off

and

INlink Control

is set to

and you make an

adjustment to the audio
receiver (for example, turn the
volume knob or press a button),

Audio Receiver

automatically set to

. To

prevent this from happening,
turn off the INlink feature. See
“

Turn INlink on or off

” on

page

Two volume
bars appear
when adjusting
the volume.

• When you adjust the volume on

the audio receiver or with the
TV remote control, a double
volume bar appears, one for the
TV volume and one for the
audio receiver volume.

I cannot select
the

Root Menu

option on the

INlink

menu.

OR
The device’s
root menu does
not open when
I select

Root

Menu

on the

Inlink

menu.

• The device may not support this

feature. See the documentation
that came with the device for
more information.

Note

If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.

Problem

Solution

Summary of Contents for NS-32D311NA15

Page 1: ...NS 32D311NA15 UserGuide 32 LED TV Before using your new product please read these instructions to prevent any damage ...

Page 2: ...k 11 Remote control 12 What connection should I use 13 Connect a cable or satellite box 14 HDMI best 14 DVI same as HDMI but requires an audio connection 15 Component video better 16 AV composite video good 17 Coaxial good 18 Connect an antenna or cable TV no box 19 Connect a DVD or Blu ray player 20 HDMI best 20 Component video better 21 AV composite video good 22 Connect a Roku Streaming Stick 2...

Page 3: ...ut source 40 On screen menu overview 41 Navigate the menus 41 Select a channel 42 Adjust the volume 42 View channel information 42 Use a Roku Streaming Stick 43 Connect and use 43 Switch back to the Roku Streaming Stick 44 Use an MHL enabled device 44 Connect and use 44 Switch back to a connected device 45 Use INlink 45 Turn INlink on or off 45 Turn Device Auto Power Off on or off 46 Turn TV Auto ...

Page 4: ...the password 61 Lock control buttons 62 Block unrated TV 62 Set parental control levels 63 Download rating information 64 Use closed captioning 65 Turn closed captioning on or off 65 Select the analog closed captioning mode 66 Select the digital closed captioning mode 66 Customize digital closed captioning settings 67 Adjust time settings 68 Set the clock 68 Set the sleep timer 69 Adjust menu sett...

Page 5: ...oducts com MHL enabled device 77 INlink CEC compatible device 78 Specifications 80 Program universal remote controls 81 Common universal remote control codes 81 Legal notices 82 One year limited warranty Insignia Televisions 83 ...

Page 6: ...come excited while watching a program especially on a larger than life TV Make sure that you place or install the TV where it cannot be pushed pulled over or knocked down Make sure that you route all cords and cables so that they cannot be pulled or grabbed by curious children Wall mounting If you decide to wall mount your TV always remember One size of wall mount does not fit all Use only a wall ...

Page 7: ...ing or splashing and no objects filled with liquids such as vases should be placed on the apparatus WARNING Electric shock hazard To reduce the risk of fire or electric shock do not remove any cover or expose the device to rain or moisture No user serviceable parts are inside Refer servicing to qualified service technicians Lightning For added protection for your device receiver during a lightning...

Page 8: ... the lead in wire to an antenna discharge unit size of grounding conductors location of the antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Note to CATV system installer Article 820 of the National Electrical Code ANSI NFPA No 40 provides guidance for correct grounding Specifically it states that the cable ground must be connected to the groun...

Page 9: ... Vudu Amazon Instant Video Pandora PBS and many more Operate the Streaming Stick with your TV remote or a mobile device it s that simple Just plug the Streaming Stick into the purple MHL port on your TV and enjoy Roku requires high speed Internet and WiFi See page 23 for connection instructions INlink Enjoy the benefit of having HDMI CEC compatible products plug and play No setup is needed CEC tec...

Page 10: ...a cushioned clean surface to protect the screen from damages and scratches 2 Secure the stand column to your TV with the five provided M4 8 mm screws the short screws Notes If you plan to wall mount your TV do not install the stand Store the stand and stand screws in case you decide to use the stand in the future Screw type Screw length of screws M4 8 mm 5 ...

Page 11: ...6 Insignia 32 LED TV www insigniaproducts com 3 Secure the TV stand to the stand column with the four provided B4 18 mm screws the long screws Screw type Screw length of screws B4 18 mm 4 ...

Page 12: ...n a cushioned clean surface to protect the screen from damages and scratches 2 If the stand is attached remove the five screws that secure the stand column to the TV then remove the stand column Warning This TV is intended to be supported by a UL Listed wall mount bracket with suitable weight load See Miscellaneous on page 80 ...

Page 13: ...s that came with the wall mount bracket for information about how to correctly hang your TV Notes The length of the wall mount screws vary depending on the wall mount bracket you purchased See the instructions that came with the wall mount bracket for screw lengths The mounting holes on the back of your TV take type M6 screws 7 87 in 200 mm 3 94 in 100 mm ...

Page 14: ...f standby mode 2 MENU Press to open the on screen menu For more information see Navigate the menus on page 41 3 INPUT Press this button press CHS or CHT to select the video input source you want then press this button again Your TV switches to the source you selected For more information see Select the video input source on page 40 In menu mode press to confirm selections 4 VOL VOL Press to increa...

Page 15: ...AV composite video jacks are shared You can connect only one component video or AV device at a time Connect the video for a component video device to the VIDEO Y PB and PR jacks For more information see Component video better on page 16 21 or 26 OR Connect the video for an AV composite video device to the VIDEO Y jack For more information see AV composite video good on page 17 22 or 27 6 HDMI2 ARC...

Page 16: ... see VGA good on page 30 OR Connect the audio for a DVI device to this jack For more information see DVI same as HDMI but requires an audio connection on pages 15 or 29 3 VGA Connect the video for a computer to this jack For more information see VGA good on page 30 4 ANT CABLE Connect an antenna or cable TV to this jack For more information see Coaxial good on page 18 or Connect an antenna or cabl...

Page 17: ...rce then press ENTER See Selectthe videoinput source on page 40 13 return TV Press toreturn to the previous channel Press to replay the last 10 seconds of video 14 S T W X TV menus Press to navigate in on screen TV menus and toadjust settings Press to navigate in Rokuscreens 15 home MHL Press toopen aconnectedMHLdevice s homemenu Press return toa connected Roku Streaming Stick s home screen 16 INF...

Page 18: ...HDMI HDMI video audio Better than composite or coaxial Component video requires an audio connection Better than coaxial AV composite video requires an audio connection Good Coaxial video audio Connection type and jack Cable connectors Optical digital audio output Analog audio input 3 5mm analog audio output VGA computer video and 3 5mm audio Cautions Check the jacks for position and type before ma...

Page 19: ...ng cable from the cable wall jack to the cable in jack on the cable or satellite box 3 Connect an HDMI cable not provided to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the cable or satellite box 4 Plug your TV s AC power adapter into a power outlet turn on your TV then turn on the cable or satellite box 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to hig...

Page 20: ...audio cable not provided to the PC DVI AUDIO IN jack on the back of your TV and to the AUDIO OUT jacks on the cable or satellite box 6 Plug your TV s AC power adapter into a power outlet turn on your TV then turn on the cable or satellite box 7 Press INPUT to open the INPUT SOURCE list 8 Press S or T to highlight HDMI 2 then press ENTER Note You must use the HDMI 2 ARC DVI jack to connect a cable ...

Page 21: ...ut jacks on the cable or satellite TV box 5 Plug your TV s AC power adapter into a power outlet turn on your TV then turn on the cable or satellite box 6 Press INPUT to open the INPUT SOURCE list 7 Press S or T to highlight Component AV then press ENTER Note Cables are often color coded to match color coded jacks Notes The VIDEO Y PB and PR video jacks used to connect a component device share the ...

Page 22: ... turn on your TV then turn on the cable or satellite box 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight Component AV then press ENTER Notes Cables are often color coded to match color coded jacks The yellow video connector on the AV cable connects to the green VIDEO Y jack Notes The VIDEO Y PB and PR video jacks used to connect a component device share the AUDIO L and R ja...

Page 23: ...ble or satellite box 4 Plug your TV s AC power adapter into a power outlet turn on your TV then turn on the cable or satellite box 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight TV then press ENTER 7 If you cannot tune to channels you know exist scan for channels See Automatically scan for channels on page 57 Notes Use a coaxial cable to eliminate interference and noise fr...

Page 24: ...Do not bundle the coaxial cable with the AC power adapter or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel is weak the picture may be distorted Adjust the antenna or use a highly directional outdoor or set top antenna with a built in amplifier If the picture quality is good on some channels and po...

Page 25: ...DVD or Blu ray player is turned off 2 Connect an HDMI cable not provided to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the DVD or Blu ray player 3 Plug your TV s AC power adapter into a power outlet then turn on your TV and DVD or Blu ray player 4 Press INPUT to open the INPUT SOURCE list 5 Press S or T to highlight HDMI 1 or HDMI 2 then press ENTER Note An HDMI cable...

Page 26: ...yer 4 Plug your TV s AC power adapter into a power outlet then turn on your TV and DVD or Blu ray player 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to select Component AV then press ENTER Note Cables are often color coded to match color coded jacks Notes The VIDEO Y PB and PR video jacks used to connect a component device share the AUDIO L and R jacks with the VIDEO Y jack used to ...

Page 27: ...e documentation that came with the player 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to select Component AV then press ENTER Notes Cables are often color coded to match color coded jacks The yellow video connector on the AV cable connects to the green VIDEO Y jack Notes The VIDEO Y PB and PR video jacks used to connect a component device share the AUDIO L and R jacks with the VIDEO...

Page 28: ...ssage appears Your Roku Streaming Stick s menu opens The message may take about 20 seconds to appear OR If your TV is turned off turn on your TV Press home Your Roku Streaming Stick s menu opens Note You must use the purple HDMI1 MHL jack to connect a Roku Streaming Stick Notes You can also switch to Roku mode by Pressing INPUT and selecting HDMI 1 Roku Pressing MENU and selecting STREAMING For in...

Page 29: ...HL enabled device 4 If your TV is turned on press ENTER when a message appears Your MHL enabled device s menu opens OR If your TV is turned off turn on your TV Press home Your MHL enabled device s menu opens Note You must use the purple HDMI1 MHL jack to connect an MHL enabled device Notes You can also switch to MHL mode by Pressing INPUT and selecting HDMI1 MHL ACC Pressing MENU and selecting MHL...

Page 30: ... the game console 3 Plug your TV s AC power adapter into a power outlet then turn on your TV 4 Turn on the game console then set it to the correct output mode For more information see the documentation that came with the console 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight HDMI 1 or HDMI 2 then press ENTER Note An HDMI cable carries both audio and video You do not need t...

Page 31: ...ame with the console 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to select Component AV then press ENTER Note Cables are often color coded to match color coded jacks Note Your game console may require a special component video cable See the documentation that came with your game console or check the manufacturer s website The VIDEO Y PB and PR video jacks used to connect a component...

Page 32: ...en the INPUT SOURCE list 6 Press S or T to select Component AV then press ENTER Notes Cables are often color coded to match color coded jacks The yellow video connector on the AV cable connects to the green VIDEO Y jack Note Most game consoles come with a special AV composite video cable See the documentation that came with your game console or check the manufacturer s Web site The VIDEO Y PB and ...

Page 33: ...ne of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the computer 3 Plug your TV s AC power adapter into a power outlet then turn on your TV and the computer 4 Press INPUT to open the INPUT SOURCE list 5 Press S or T to highlight HDMI 1 or HDMI 2 then press ENTER 6 Adjust the display properties on the computer if necessary HDMI cable Side of TV HDMI cable connector HDMI jack On ...

Page 34: ...k of your TV and to the AUDIO OUT headphone jack on the computer 5 Plug your TV s AC power adapter into a power outlet then turn on your TV and the computer 6 Press INPUT to open the INPUT SOURCE list 7 Press S or T to select HDMI 2 then press ENTER 8 Adjust the display properties on the computer if necessary Note You must use the HDMI2 ARC DVI jack to connect a computer using DVI If you use anoth...

Page 35: ...le not provided to the PC DVI AUDIO IN jack on the back of your TV and to the AUDIO OUT headphone jack on the computer 4 Plug your TV s AC power adapter into a power outlet then turn on your TV and the computer 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to select VGA then press ENTER 7 If necessary adjust the display properties on the computer Audio cable VGA cable Back of TV VGA c...

Page 36: ...fter you plug in the USB flash drive and want to switch back to the drive press INPUT to open the INPUT SOURCE list press S or T to select USB Photos then press ENTER The PHOTOS menu opens Caution Do not remove the USB flash drive or turn off the TV while using the USB flash drive You may lose data or damage the USB flash drive Note The Photos viewer only supports JPEG format images with jpg file ...

Page 37: ...r more information see Select the audio out mode on page 56 Warning Loud noise can damage your hearing When using headphones use the lowest volume setting on your headphones that still lets you hear the sound Notes If you connect headphones when your TV is turned off then you turn on your TV the TV speakers are muted and the audio plays through the headphones You can also connect a home theater sy...

Page 38: ...d to the optical AUDIO IN jack on the digital speaker system or sound bar 3 Plug your TV s AC power adapter into a power outlet then turn on your TV 4 Turn on the digital speaker system or sound bar then set it to the correct source For more information see the documentation that came with the digital speaker system or sound bar 5 On your TV set the Digital Audio SPDIF option on the AUDIO menu to ...

Page 39: ...s on the analog speaker system or sound bar 3 Plug your TV s AC power adapter into a power outlet then turn on your TV 4 Turn on the analog speaker system or sound bar then set it to the correct source For more information see the documentation that came with the analog speaker system or sound bar 5 On your TV set the Headphone Audio Out option on the AUDIO menu to Audio Out Fixed or Audio Out Var...

Page 40: ...efer to the documentation that came with your devices for connection information Just remember to use the best connection types available for the best picture and sound For information about connection types see What connection should I use on page 13 DVD or Blu ray player Cable or satellite box AV receiver Game console USB flash drive Computer Antenna or cable TV connected directly to the wall ja...

Page 41: ...power connector on the back of your TV 2 Connect the other end of the cord to a power outlet Cautions Your TV should only be operated from the power source indicated on the label Always unplug the AC AC power adapter from the power outlet when you will not be using your TV for an extended period of time ...

Page 42: ...nt the remote control towards the remote sensor on the front of your TV For the location of the remote sensor see Front on page 9 Cautions Batteries should not be exposed to excessive heat such as sunshine heat registers or fire Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch your skin wash immediately Make sure that batteries ...

Page 43: ...in Pacific Alaska Hawaii Atlantic or Newfoundland then press ENTER MENU or W 8 Press S or T to highlight Daylight Saving then press X to access the setting 9 Press S or T to select On if your viewing area observes Daylight Saving Time or Off if your viewing area does not observe Daylight Saving Time then press ENTER MENU or W 10 If you selected Manual for Mode Press S or T to highlight Year Month ...

Page 44: ...ox is connected A message asks how you connected the cable box to your TV Select HDMI Component or AV then press ENTER if you connected a cable box to your TV using one of these cables Read the message then press ENTER to close the wizard Select Coaxial then press ENTER if you connected a cable box to your TV using a coaxial cable Read the message then press ENTER to start the channel scan VHF cha...

Page 45: ...using an AV composite video cable select Component AV Understand the basics Turn your TV on or off 1 Make sure that the AC power adapter is connected to a power outlet 2 Press power to turn on your TV The power indicator turns off 3 Press power again to turn off your TV Your TV enters standby mode and the power indicator turns red Select the video input source 1 Turn on your TV 2 If you want to us...

Page 46: ...ons on your screen Menu items that are not selectable are grayed out The screens shown in this manual are for explanation purposes and may vary from the actual screens on your TV Press MENU to open the on screen menu Press the right orleft arrow to move the cursor on the screen or to adjust a selected item Press the up or downarrow to select menu options Press ENTER to confirm a selection or enter...

Page 47: ...ite channel list see Set up a favorite channel list on page 59 Adjust the volume Press VOL or VOL to increase or decrease the volume Press MUTE to turn off the sound Press MUTE again to turn the sound back on View channel information Press INFO to view an information banner The information banner shows the current program information such as channel number video input source and resolution Digital...

Page 48: ... to access your Roku Streaming Stick Your stick s menu opens 3 Use the following buttons to navigate on your Roku Streaming Stick Note You can purchase a Roku Streaming Stick at www bestbuy com www bestbuy ca or www futureshop ca You must use the purple HDMI1 MHL jack to connect a Roku Streaming Stick Note Your Roku Streaming Stick s menu will vary depending on the content you have loaded on the d...

Page 49: ...led device to your TV For connection instructions see Connect an MHL enabled device on page 24 A message tells you the device is connected 2 Press ENTER to access your MHL enabled device Your device s menu opens 3 Use S T W X and ENTER to navigate on your device Note Your Roku Streaming Stick s menu will vary depending on the content you have loaded on the device Note You must use the purple HDMI1...

Page 50: ... Press W or X to highlight SETTINGS then press T or ENTER The SETTINGS menu opens 3 Press S or T to highlight INlink then press ENTER The SETTINGS INlink menu opens 4 Press S or T to highlight INlink Control then press ENTER 5 Press S or T to highlight On or Off then press ENTER 6 Press MENU to return to the previous menu or press EXIT to close the menu Note Your device s menu will vary depending ...

Page 51: ...cted devices when you turn off your TV then press ENTER 6 Press MENU to return to the previous menu or press EXIT to close the menu Turn TV Auto Power On on or off TV Auto Power On automatically turns on your TV when an HDMI CEC device is turned on if the device has this feature 1 Press MENU The on screen menu opens 2 Press W or X to highlight SETTINGS then press T or ENTER The SETTINGS menu opens...

Page 52: ...t On your TV s remote control controls the connected audio receiver s volume or Off your TV s remote control does not control the connected audio receiver s volume then press ENTER 6 Press MENU to return to the previous menu or press EXIT to close the menu Display a list of INlink compatible devices You can display a list of HDMI CEC devices that are connected to your TV 1 Press MENU The on screen...

Page 53: ...u want to connect to then press ENTER 7 Press MENU to return to the previous menu or press EXIT to close the menu Open an INlink compatible device s root menu You can open an INlink compatible device s root menu then use your TV s remote control to control the device if the device has this feature 1 Press INPUT press S or T to highlight the INlink compatible device you want then press ENTER 2 Pres...

Page 54: ...ENTER The screen displays folder names and photo files stored on the USB flash drive in a thumbnail index with the first folder or file highlighted A control bar appears at the bottom of the screen 3 To navigate the thumbnail index screen press S T W or X to browse through the files and folders ENTER to view a highlighted photo full screen or open a highlighted folder MENU or EXIT to open the PHOT...

Page 55: ...ou can press S T W or X to pan the photo EXIT to return to the thumbnail index MENU to return to the PHOTOS menu View favorite photos After you create your favorite photo list you can browse among your favorite photos quickly 1 Switch to USB mode See Switch to USB mode on page 49 The PHOTOS menu opens 2 Press S or T to highlight Favorite Photos then press ENTER A thumbnail index of your favorite p...

Page 56: ... Press S or T to highlight an option then press ENTER You can select Repeat Repeats the slideshow when it reaches the end You can select On or Off Shuffle Displays the slideshow photos in random order You can select On or Off Speed Sets the amount of time a photo is displayed before the slideshow moves to the next photo You can select 4 Sec 6 Sec or 8 Sec Transition Selects the way photos transiti...

Page 57: ... amount of light your TV uses less energy Movie a finely detailed picture Adjusts the brightness and contrast and lowers the sharpness for a more realistic picture This selection is good for watching the highest quality video such as Blu ray Discs DVDs and HDTV Game Adjusts the picture for the ultimate gaming experience Custom customized picture Lets you manually adjust picture settings such as br...

Page 58: ...t Automatically adjusts picture detail and brightness You can select On or Off Reset Picture Settings Resets all picture settings to factory mode 4 Press W or X to adjust the option or press S or T to select a setting 5 Press MENU to return to the previous menu or press EXIT to close the menu Aspect ratio options Example Normal Displays the image in the original aspect ratio Black bars appear if t...

Page 59: ... Press MENU to return to the previous menu or press EXIT to close the menu Set the power on picture mode You can set the picture mode your TV uses when you turn it on 1 Press MENU The on screen menu opens 2 Press W or X to highlight SETTINGS then press T or ENTER The SETTINGS menu opens 3 Press S or T to highlight Reset to Default then press ENTER The SETTINGS RESET TO DEFAULT menu opens 4 Press S...

Page 60: ...UDIO then press T or ENTER The AUDIO menu opens 3 Press S or T to highlight an option then press ENTER to access the option You can select Sound Mode Selects the sound mode You can select Standard Balances treble and bass This setting is good for watching standard TV broadcasts Theater Enhances treble and bass for a rich sound experience This setting is good for watching DVDs Blu ray discs and HDT...

Page 61: ...UT jack Audio Out Fixed Select this option to use the remote control that came with the home theater system sound bar or external speaker system you connected to the AUDIO OUT jack to control the audio Reset Audio Settings Reset all audio settings to factory defaults 4 Press W or X to adjust the option or press S or T to select a setting 5 Press MENU to return to the previous menu or press EXIT to...

Page 62: ...ource changes for example you change from an outdoor antenna to cable TV no box you need to scan for channels 1 Press MENU The on screen menu opens 2 Press W or X to highlight CHANNELS then press T or ENTER The CHANNELS menu opens 3 Press S or T to highlight Auto Channel Search then press ENTER The CHANNELS AUTO CHANNEL SEARCH screen opens 4 Press S or T to highlight Antenna Cable Service or Satel...

Page 63: ...coaxial cable Read the message then press ENTER to start the channel scan VHF channels only C If you select Satellite Service a message asks how you connected the satellite box to your TV Select HDMI Component or AV then press ENTER if you connected a satellite box to your TV using one of these cables Read the message then press ENTER to close the wizard Select Coaxial then press ENTER if you conn...

Page 64: ...ss MENU The on screen menu opens 2 Press W or X to highlight CHANNELS then press T or ENTER The CHANNELS menu opens 3 Press S or T to highlight Favorites then press ENTER The CHANNELS FAVORITES screen opens 4 Press S T W or X to highlight the channel you want to add to the favorites list then press ENTER A check mark appears next to the channel 5 Press MENU to return to the previous menu or press ...

Page 65: ...ect a character then press W or X to move to the previous or next character position Repeat this step to enter additional characters You can enter as many as 11 characters 6 When you have completed the label press ENTER 7 Press EXIT to close the menu Check the digital signal strength You can check the digital signal strength to determine if you need to adjust your antenna or digital cable input Th...

Page 66: ...t SETTINGS then press T or ENTER The SETTINGS menu opens 3 Press S or T to highlight Parental Controls then press ENTER The Enter password screen opens 4 Press the number buttons to enter the four digit password The default password is 0000 You should change the password to a number you can remember The SETTINGS PARENTAL CONTROLS menu opens 5 Press S or T to highlight Change Password then press EN...

Page 67: ...s MENU to return to the previous menu or press EXIT to close the menu Block unrated TV Some TV programs such as news and sports shows are not rated When Block Unrated TV is turned on TV programs that do not have ratings are blocked When you try to watch a blocked program you are prompted to enter the parental controls password 1 Press MENU The on screen menu opens 2 Press W or X to highlight SETTI...

Page 68: ...V PG Parental guidance suggested TV 14 Parental guidance strongly suggested TV MA Mature audiences only U S TV content ratings All All ratings are blocked FV Fantasy violence L Strong language S Sexual situations V Violence D Suggestive dialog U S movie MPAA ratings None Movie not rated G General audiences PG Parental guidance suggested PG 13 Suitable forchildren13 and older R Parental guidance su...

Page 69: ...us menu or press EXIT to close the menu Download rating information If the program you are viewing has downloadable rating information you can download the information to use when setting parental controls 1 Press MENU The on screen menu opens 2 Press W or X to highlight SETTINGS then press T or ENTER The SETTINGS menu opens 3 Press S or T to highlight Parental Controls then press ENTER The Enter ...

Page 70: ... to close the menu Use closed captioning Closed captioning displays a text version of the TV program audio or displays information provided by the broadcaster Turn closed captioning on or off 1 Press MENU The on screen menu opens 2 Press W or X to highlight SETTINGS then press T or ENTER The SETTINGS menu opens 3 Press S or T to highlight Closed Caption then press ENTER The SETTINGS CLOSED CAPTION...

Page 71: ...e previous menu or press EXIT to close the menu Select the digital closed captioning mode Digital channels usually have one or more closed captioning modes The CC1 mode usually displays a text version of the TV program audio in a small banner The other CC modes display information provided by the broadcaster CS1 mode displays a text version of the audio in the same language as the audio 1 Press ME...

Page 72: ...ON DIGITAL CC SETTINGS menu opens with Style highlighted 5 Press ENTER then press S or T to select Custom 6 Press S or T to highlight an option then press ENTER You can select Size Selects the font size Font Selects the font style Text Color Selects the color for the words Text Opacity Selects the opacity level for the words Background Color Selects the color for the background Background Opacity ...

Page 73: ... set by the TV signal source then press ENTER to close the menu 7 Press S or T to highlight Time Zone then press ENTER A menu opens 8 Press S or T to select your time zone then press ENTER You can select Eastern Central Mountain Pacific Alaska Hawaii Atlantic or Newfoundland 9 If your viewing area observes Daylight Saving Time press S or T to highlight Daylight Saving then press ENTER 10 Press S o...

Page 74: ...turn off the sleep timer select Off 6 Press MENU to return to the previous menu or press EXIT to close the menu Adjust menu settings Select the menu language Your TV can display the on screen menu in English French or Spanish When you set up your TV for the first time you selected the language You can change the menu language to a different language 1 Press MENU The on screen menu opens 2 Press W ...

Page 75: ...cks have devices connected to them and turned on Your TV uses this information to determine what options you can select on the INPUT SOURCE list when you press INPUT 1 Press MENU The on screen menu opens 2 Press W or X to highlight SETTINGS then press T or ENTER The SETTINGS menu opens 3 Press S or T to highlight Auto Input Sensing then press ENTER A menu opens 4 Press S or T to select On turns on...

Page 76: ...ct Yes to reset or No to not reset then press ENTER If you select Yes your TV turns off then turns on again The TV SETUP wizard opens 6 Go through the TV SETUP wizard For more information see Turn on your TV for the first time on page 38 View system information You may need to view system information during troubleshooting 1 Press MENU The on screen menu opens 2 Press W or X to highlight SETTINGS ...

Page 77: ...h the firmware update the firmware update starts automatically Otherwise a screen opens with instructions about how to download the update Follow the instructions then press ENTER While your TV installs the firmware update your TV displays a status screen Do not turn off your TV until the update is complete 9 When the update is complete unplug the USB flash drive then press ENTER Your TV turns off...

Page 78: ... sure that the antenna or cable TV is connected correctly and securely See Connect a cable or satellite box on page 14 or Connect an antenna or cable TV no box on page 19 Adjust the brightness See Adjust the TV picture on page 52 Change to a different picture mode See Adjust the TV picture on page 52 If you are using an antenna the digital channel signal may be low To check the digital channel sig...

Page 79: ...lem Solution Dotted lines or stripes appear on the screen Make sure that the antenna or cable TV is connected correctly and securely See Connect a cable or satellite box on page 14 or Connect an antenna or cable TV no box on page 19 If you are using an antenna the digital channel signal may be low To check the digital channel signal strength see Check the digital signal strength on page 60 If you ...

Page 80: ...ng with your TV Try turning off one device at a time to determine which device is causing interference After you have determined which device is causing interference move it further from the TV to eliminate the interference Problem Solution No output from one of the speakers Adjust the audio balance See Adjust sound settings on page 55 Make sure that the audio cables are connected correctly and se...

Page 81: ...splay Make sure that the channels are not blocked See Set parental control levels on page 63 Make sure that the channels are not hidden The channel may have been deleted from the channel list You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list See Hide channels on page 59 If you are using a cable or satellite box use the remote that came w...

Page 82: ...ed the correct password Passwords are case sensitive If you have turned off SSID broadcasting on your wireless router select My network is not shown on the Wireless screen If you are not getting three or more signal strength bars above your wireless network adjust the location of your wireless router I cannot stream Netflix movies through my RokuStreaming Stick Make sure that you have a Netflix un...

Page 83: ... and have connected with a digital optical cable set the Digital Audio SPDIF option on the AUDIO menu to PCM See the Digital Audio SPDIF option in Adjust sound settings on page 55 Problem Solution Problem Solution My TV is not displaying the video from the connected CEC device Make sure that the HDMI cable is connected securely to your TV and the device Make sure that the device is connected to yo...

Page 84: ... the INlink feature is turned on See Turn INlink on or off on page 45 Make sure that Device Auto Power Off is set to On on the INlink menu See Turn Device Auto Power Off on or off on page 46 The device may not support this feature See the documentation that came with the device for more information Problem Solution My TV does not turn on when I turn on my device Make sure that the INlink feature i...

Page 85: ...compliant MHL enabled and Roku Ready HDMI1 MHL jack Component video 1 side Composite video 1 side Sharedwith component Y Shared audio component and composite Yes PC VGA 1 back 3 5mm PC DVI audio input 1 back DVI 1 side HDMI1 DVIjack USB 1 side Supports JPEG andfirmware upgrade Antenna Cable 1 back Video No Analog audio Headphone 1 side Digital audio 1 optical side WiFi No Ethernet No DTS Tuning Pa...

Page 86: ...iversal remote control has a code search feature run a code search to identify a code that matches your TV See your universal remote control s instructions for details If your universal remote control has a Learn feature you can manually program it using the Insignia TV remote to teach the commands one at a time See your universal remote control s instructions for details Universal remote control ...

Page 87: ...elevision Receiving Apparatus Appareil de réception télévision ordinaire Canada BETS 7 NTMR 7 IC Statement This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This equ...

Page 88: ...oduct in the county where the original purchase was made What does the warranty not cover This warranty does not cover Customer instruction education Installation Set up adjustments Cosmetic damage Damage due to acts of God such as power surges Accident s Misuse unintentional or intentional Abuse unintentional or intentional Negligence Commercial purposes use including but not limited to use in a ...

Page 89: ...NSIGNIA is a trademark ofBest Buy and its affiliated companies Registered in some countries Distributed by Best BuyPurchasing LLC 7601 Penn Ave South Richfield MN 55423 U S A 2014 Best Buy All rights reserved Made in China V1 ENGLISH 14 0017 ...

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Insignia NS-32D311NA15, User Manual

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