61
Insignia 24" LED TV
www.insigniaproducts.com
Troubleshooting
Restoring settings to the defaults
When you restore default settings, all the settings
you have customized (including parental controls)
are reset.
To restore settings to the defaults:
1
Press
MENU
. The on-screen menu opens.
2
Press
W
or
X
to highlight
SETTINGS
, then press
T
or
ENTER
. The
SETTINGS
menu opens.
3
Press
S
or
T
to highlight
Reset to Default
, then
press
ENTER
. The
SETTINGS · RESET TO DEFAULT
menu opens.
4
Press
S
or
T
to highlight
Reset to Default
, then
press
ENTER
. A message asks if you want to
reset all TV settings to the default settings.
5
Press
W
or
X
to select
Yes
(to reset) or
No
(to not
reset), then press
ENTER
.
If you select
Yes
, your TV turns off, then turns on
again. The
TV SETUP
wizard opens.
6
Go through the
TV SETUP
wizard. For more
information, see “
Turning on your TV for the first
” on page
Viewing system information
You may need to view system information during
troubleshooting.
To view system information:
1
Press
MENU
. The on-screen menu opens.
2
Press
W
or
X
to highlight
SETTINGS
, then press
T
or
ENTER
. The
SETTINGS
menu opens.
3
Press
S
or
T
to highlight
System Info
, then
press
ENTER
. Information about the TV software
version is displayed.
4
Press
MENU
to return to the previous menu, or
press
EXIT
to close the menu.
Video and audio
Warning
Do not try to repair your TV yourself.
Contact authorized service personnel.
Problem
Solution
Picture does not fill
the screen. There are
black bars around
the picture.
• Change the aspect ratio. An
increasing amount of digital TV and
movies are presented in wide
screen (16:9). See the “Aspect Ratio”
option in “
”
on page
.
No picture (screen is
not lit) and no
sound.
• Press
on the TV or the remote
control.
• Make sure that the
Audio Only
option is set to
Off
. See “
” on page
.
• Make sure that the video cables are
connected securely to your TV.
• Adjust the contrast and brightness.
See “
” on
page
.
• Make sure that the power adapter
is plugged in.
• Make sure that the correct video
input source is selected. See
“
Selecting the video input source
”
on page
.
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming signal
is compatible.
• Make sure that the antenna or
cable TV is connected correctly and
securely. See “
” on page
“
Connecting an antenna or cable
” on page
• Check the closed caption settings.
Some TEXT modes can block the
screen.