Inseego MiFi 8800L User Manual Download | Manualshive

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About this Chapter

The Jetpack Admin Website Home Screen

Jetpack Data Usage

Managing Wi-Fi

Managing Connected Devices

Managing MiFi Share Settings

Managing Jetpack Settings

About Jetpack

Getting Help

Managing Your Jetpack

Admin Website

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Summary of Contents for MiFi 8800L

Page 1: ...User guide MiFi 8800L...

Page 2: ...license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or...

Page 3: ...o Your Jetpack 12 Using Your Jetpack s Touchscreen 13 The Home Screen 13 Managing Your Jetpack Using the Touchscreen 15 Managing Your Jetpack Using the Touchscreen 16 About this Chapter 16 Wi Fi 16 Co...

Page 4: ...irewall 37 About Jetpack 44 Internet Status 44 Jetpack Info 45 Diagnostics 45 4G LTE Network 46 Logs 47 Getting Help 48 Troubleshooting 49 Overview 50 Common Problems and Solutions 51 Technical Suppor...

Page 5: ...Overview About Your Jetpack Power Management Overview 1...

Page 6: ...Package Contents The Verizon Jetpack MiFi 8800L package includes MiFi 8800L Pre installed 4400mAh Standard Lithium Ion Battery Pre installed 4G LTE SIM Card 4FF QuickCharge Charger Type A to Type C U...

Page 7: ...frequency with speeds up to 12 Mbps 802 11b uses the 2 4 GHz frequency with speeds up to 12 Mbps Caring for Your Jetpack Like any electronic device the Jetpack must be handled with care to ensure rel...

Page 8: ...lable menu options Test Port USB C Port Use to connect the QuickCharge charger Internet over USB C to charge one additional wireless device and MiFi Share file sharing via mass storage Test Port Maste...

Page 9: ...indicator Wi Fi Indicator Your Jetpack Wi Fi network in turned ON Messages You have unread messages Connected Devices Shows the number of Wi Fi devices connected to your Jetpack Battery Charge Indicat...

Page 10: ...IM error Check to be sure your SIM card is properly installed USB Tethered If this icon is displayed your Jetpack is connected to Wi Fi via USB Universal Charging Tap the icon to display Universal Cha...

Page 11: ...tery icon will turn solid black Before using your Jetpack read the battery safety information in the Safety Hazards section of this guide See Proper Battery Use and Disposal on page 124 CAUTION Use on...

Page 12: ...ingernail in the battery removal groove at the top edge of the battery cover then lift and remove the battery cover Set the cover aside Insert your finger into the battery removal divot and lift the b...

Page 13: ...es stored for a long time may take more time to charge When charging your battery keep it near room temperature When storing your battery keep it uncharged in a cool dark dry place Never expose batter...

Page 14: ...tery from the battery well Carefully slide the SIM card backwards to remove from the SIM card slot NOTE Should your 4G SIM card be lost or damaged contact your network operator To install a new 4G LTE...

Page 15: ...Turning Your Jetpack On and Off Using Your Jetpack s Touchscreen Using Your Jetpack s Touchscreen 2...

Page 16: ...ur Wi Fi enabled device and your Jetpack The Jetpack will broadcast its own wireless network and name Tip The steps to connect to a Wi Fi network vary depending on your device and software See your de...

Page 17: ...ic activity unread Verizon system messages roaming and battery The Data Usage section shows how much of your monthly data you ve used and how much time is left until the next billing cycle NOTE If SIM...

Page 18: ...devices are connected to your Jetpack s Wi Fi network Your Wi Fi Name and Password are next For information on changing your Wi Fi Name and Password see See Managing Jetpack Settings Tap Menu to Open...

Page 19: ...About this Chapter Wi Fi Connected Devices Jetpack Settings Messages MiFi Share Software Update About Jetpack Help Managing Your Jetpack Using the Touchscreen 3...

Page 20: ...elect Menu Wi Fi Select Wi Fi to display the Wi Fi options Select Wi Fi Band Selection to select your Primary and Guest Network settings NOTE Use the Guest Network to temporarily share Internet access...

Page 21: ...locked Devices and unblock devices from that screen Tap Menu Select Connected Devices Select Network Display Device Details Data Usage To see your estimated data usage from the Menu from the Home scre...

Page 22: ...are files and folders with connected devices on the Jetpack s Wi Fi network when a USB mass storage device is connected to the USB C port To set up your MiFi settings From the Home screen tap Menu MiF...

Page 23: ...able you can choose to download and install the update using your Jetpack Tap OK to return to the Software Update page Software Update option Select Yes to Check Checking for New Version Update Status...

Page 24: ...est Wi Fi Wi Fi Protected Setup WPS Tutorial Unlock SIM Universal Charging MiFi Share and GPS Swipe up down to highlight the desired Help option then press to display option choices and information Ta...

Page 25: ...The Jetpack Admin Website Home Screen Jetpack Data Usage Managing Wi Fi Managing Connected Devices Managing MiFi Share Settings Managing Jetpack Settings About Jetpack Getting Help Managing Your Jetpa...

Page 26: ...Managing Your Jetpack Using the Touchscreen Accessing the Jetpack Admin Website To connect to the Jetpack Admin website Connect your Wi Fi capable device to the Jetpack See Connecting to Your Jetpack...

Page 27: ...y Jetpack Home page allows you to quickly access commonly used links and all available menu options for your Jetpack and contains the following quick link menu options Data Usage Wi Fi Connected Devic...

Page 28: ...s to go and billing cycle end date NOTE Roaming charges or roaming minutes may not be included in your estimate Credits and adjustments to your account may not appear until your next billing statement...

Page 29: ...curity question from the drop down menu and enter the answer in the Answer Security Question field Click Save Changes NOTE The next time you sign in to Jetpack Settings you will need to use the new pa...

Page 30: ...ur selection from the Limit connected devices to dropdown menu To customize the Band Settings Click on the 2 4 GHz Band Settings or 5 GHz Band Settings link to display the available Band Settings opti...

Page 31: ...assword into the field or click Generate New Key Then click Save Changes To turn Options such as Broadcast Wi Fi Name SSID and WPS ON OFF for the Primary Network Click the Options link to display avai...

Page 32: ...ou to set how many devices can simultaneously connect to the Jetpack s Wi Fi network Wi Fi The first column indicates the type of connected device You can use the Edit option to set or change the type...

Page 33: ...ick Save Changes Blocked Devices The Blocked Devices section lists any devices you have blocked Note that since these devices are not currently connected and are blocked from connecting they do not ha...

Page 34: ...ack s USB port From MiFi Share you can MiFi Share Turn ON OFF Show MiFiShare on Jetpack s screen Turn ON OFF Share with primary network Click the checkbox to allow block Share with guest network Click...

Page 35: ...into 5 tabs Preferences Software Update Backup and Restore GPS Advanced The Preferences Tab From the Preferences tab you can manage your Jetpack s Preference settings This tab is divided into 3 secti...

Page 36: ...or selected alerts notifications User Preferences From the User Preferences settings you to customize the date time distance and number formats The Software Update Tab From Software Update settings yo...

Page 37: ...enter the Admin Password you were using when the backup file was saved in the Admin Password field and click Restore Now Restore to Factory Defaults Restore all settings on your Jetpack to the factory...

Page 38: ...ch Internet traffic is allowed MAC Filter Determine which Internet traffic is allowed LAN Manage your Jetpack s IPv4 and IPv6 network settings Port Filtering Block outgoing Internet connections and pe...

Page 39: ...g the Jetpack mobile broadband connection Slide the Mobile Network ON OFF button to OFF then click Confirm NOTE All internet connections will be immediately terminated when you click Confirm Manual DN...

Page 40: ...tatus of the SIM card Possible values include Ready This is the normal state The SIM PIN is not used PIN Locked The SIM PIN must be entered before you can use the mobile network PUK Locked The PUK for...

Page 41: ...to remote VPN Servers Normally this option should be turned on If OFF VPN clients are not allowed to connect IPv6 Transparent Mode Allows connected devices to be accessible from the Internet DMZ IPv4...

Page 42: ...ettings To add a device to the device list Click Add Device and enter the device name in the Name field Select the device type from the Type dropdown menu and the MAC Address in the MAC Address field...

Page 43: ...ved for use by Jetpack s DHCP server table If a device with a static IP address wants to connect to MiFi 8800L s network the static IP should be outside of the DHCP address range Most devices do not h...

Page 44: ...ttings include Applications Turn on each port filtering application that needs to be able to access the Internet by checking the box next to one or more applications When port filtering is turned on a...

Page 45: ...ange from the Protocol dropdown menu Select the Delete checkbox next to any custom application you wish to delete and click Save Changes Port Forwarding Port Forwarding allows incoming traffic from th...

Page 46: ...lly establish a VPN tunnel Select OFF to establish a tunnel manually VPN Connection Displays Connection status and Connection time and allows you to Connect and view VPN Connection logs VPN Settings P...

Page 47: ...43...

Page 48: ...can find Internet Status Status The status of the Internet connection usually Connected or Disconnected Network name The name of the network to which this Jetpack is currently connected Technology Th...

Page 49: ...pack version Configuration version Software Components MiFi OS version The Jetpack operating system OS including its components version Modem FW version The current modem firmware version Wi Fi FW ver...

Page 50: ...er blank or a pseudo ESN which is not guaranteed to be unique for devices that use an MEID Home SID System identifier for the home network ERI version The Enhanced Roaming Indicator version that is cu...

Page 51: ...turn logs ON OFF and to delete system logs NOTE Logs record various operations and are used for troubleshooting and are not needed for normal Jetpack operation Turn on Logs To turn on system logs on o...

Page 52: ...s links to access Jetpack Advanced Features The Help section provides links to Using Your Jetpack Jetpack Administrator Web Site Help and Advanced Features and contains the following menu options Usin...

Page 53: ...Overview Common Problems and Solutions Technical Support Troubleshooting 5...

Page 54: ...t problem or a network problem The following tips can help solve many common problems encountered while using the Jetpack First Steps Make sure you are using the Jetpack in the correct geographic regi...

Page 55: ...with the wall charger How do I reset the Jetpack back to factory settings The master reset button is in a small hole located on the bottom of the Jetpack underneath the battery cover This button retu...

Page 56: ...r the device screen does not display when the power button is pressed Make sure the battery is properly seated in the device Make sure the battery is fully charged Plug in the AC charger for at least...

Page 57: ...he number of connected devices is displayed to the right of the icon To get detailed information on connected and block devices click Connected Devices on the navigation panel How can I get detailed i...

Page 58: ...ce How do I turn off my Jetpack Press and hold the Power button until the display shows MiFi Powering Off How can I tell that my Jetpack is still on after the device screen goes off When the display i...

Page 59: ...omputer and the Jetpack Technical Support Contact your service provider for assistance When calling you may be asked for the wireless number of your Jetpack To find your Jetpack s wireless number go t...

Page 60: ...Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal Product Specifications and Regulatory Information 6...

Page 61: ...p Set QUALCOMM SDx20 Interface Type Type C USB Port for Quick Charge charging port Universal charging feature Internet over USB content access Memory RAM 128MB LPDDR FLASH 256MB NAND Technology Bands...

Page 62: ...om 1 5m onto hard surface stone concrete metal without mechanical electrical or functional damage except for slight scratches or mars The housing will withstand drop from 1 25m onto hard surface stone...

Page 63: ...equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help This device complies with Part 1...

Page 64: ...r better signal reception coverage range and data throughput do not place the router near any physical obstruction including in a pocket or in close proximity of any object For RF Safety a mandatory m...

Page 65: ...TIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limite...

Page 66: ...facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would n...

Page 67: ...sensitive to electrostatic discharge ESD Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device If the software is...

Page 68: ...o fire explosion or other hazard Only use the battery for the system for which it was specified Only use the battery with a charging system that has been qualified with the system per this standard Us...

Page 69: ...Glossary 7...

Page 70: ...der bandwidth than conventional modem lines Broadband channels can carry video voice and data simultaneously DHCP Dynamic Host Configuration Protocol Software found in servers and routers that automat...

Page 71: ...rticular network provider s system is built such as LTE Port A virtual data connection used by programs to exchange data It is the endpoint in a logical connection The port is specified by the port nu...

Page 72: ...n different sizes for example standard mini and micro VPN Virtual Private Network A secure private network that runs over the public Internet Commonly used to connect to an office network from elsewhe...

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