WebPOS iWP220/ iWP250_user guide
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18/20
Copyright © 2009 Ingenico
9000002528 R11 000 01/926
All rights reserved
8.2.
Cleaning of the terminal
First of all, unplug all the wires from the terminal.
Good rules for proper cleaning of the terminal are:
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Use a soft cloth that is very slightly soaked with soapy water to clean the outside of
the terminal.
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Do not clean the electrical connections.
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Do not use in any case, solvents, detergents or abrasive products:
Those materials might damage the plastic or electrical contacts.
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Avoid exposing the terminal to the direct rays of the sun.
8.3.
Transport and storage
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Use the original packaging for any unit or stored.
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Disconnect all cables from the terminal during the transport.
8.4.
Troubleshooting
The terminal does not turn on or does not connect:
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Check the power supply cable
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Check for electrical power network
Magnetic Cards are not read
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Check that the magnetic card is passed correctly (with magnetic band
directed to the exterior of the terminal)
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Swipe again the card with the magnetic stripe movement constant and rapid
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Verify that the magnetic stripe is not damaged, grooved or cracked
The ticket is not printed
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Check the presence and proper positioning of the paper roll.
Possibly adjust the paper roll following instructions present in this manual
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Check the type of paper used (thermal paper must be used)
