TMS, iWL222 Bluetooth, Card Sales & Refunds Quick Guide, 0613 v1
This step refers to AVS (Address Verification Service).
Enter the numbers from the customer’s post code and
press the green ENTER key.
e.g. for B91 2AA, key 912 and press the green
ENTER key.
Key in the house number (up to 5 digits) of the
registered customer address - this will need to match
the address at which the customer has registered their
card and typically will be the postal address for bank
statements.
The terminal will connect to Elavon to obtain an
authorisation, during this time a number of messages will
appear on the screen.
When the transaction has been authorised, the
terminal will print the ‘Customer Copy’ sales receipt;
this must be given to your customer in addition to any
other invoice receipt that you may provide.
You will be prompted to tear off the customer receipt
and press ENTER. Should you require a second
Customer Copy receipt, press the MENU key to reprint.
Your ‘Merchant Copy’ sales receipt will now be printed
and you will be prompted to tear this off. Keep the
receipt safe and secure for 18 months as you may be
asked to provide it in the event of a ‘Chargeback’.
To prolong the life of your paper roll please ensure that when tearing receipt copies from the
terminal, that the paper is torn from left to right, across the screen.
The SALE transaction is now complete and the terminal will return to the READY prompt.
SALE
AUTH CODE: nnnnn
Elavon
Step
6
Key in Numerics From
The Postcode:
and then press ENTER
Step
4
Key in First Five Digits
Of The Address:
and then press ENTER
Step
5
CNP Sales Process Section
