Troubleshooting When Using the Printer Function
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4
Alert Messages
This section describes the machine alert messages.
Message
Cause
Solution
Option RAM Error
There is a problem with the RAM. Replace the RAM.
Connect
failed:IEEE802.
11b / Prob-
lem:IEEE802.11b
card / Prob-
lem:IEEE802.11b
board
• IEEE 802.11b interface unit
was not inserted when the
machine was turned on, or it
was pulled out after the ma-
chine turned on.
• The settings are not updated
although the unit is detected,
or errors are found while ac-
cessing the unit.
Turn off the machine and check
the IEEE 802.11b interface unit is
inserted correctly. Then, turn the
machine on again. If the message
appears again, call your service
representative.
Problem:IEEE1394
board
An error may have occurred in
the IEEE 1394 board.
Turn off the main power switch,
and back on again. If the message
appears again, contact your sales
or service representative.
HDD functional
problems.
An error has occurred in the hard
disk drive.
Turn off the main power switch,
and back on again. If the message
appears again, contact your sales
or service representative.
USB Error
An error has occurred in the USB
interface.
Turn off the main power switch,
and back on again. If the message
appears again, contact your sales
or service representative.
Ethernet Board
Error
An error has occurred in the Eth-
ernet board.
Turn off the main power switch,
and back on again. If the message
appears again, contact your sales
or service representative.
Privileges are
required to use
this function.
Use of this function is restricted.
Contact the administrator.
Authentication
failed.
• The login user name or pass-
word entered is incorrect.
• The machine currently cannot
perform authentication.
• Check your login user name
and password.
• Contact the administrator.
Parallel I/F Error
An error has occurred in the par-
allel interface board.
Turn off the main power switch,
and back on again. If the message
appears again, contact your sales
or service representative.
File System Error.
A file system error has occurred.
Check whether the selected PDF
file has been corrupted.
Printer Font Error.
An error has occurred in the font
settings.
Contact your service representa-
tive.