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EonStor U16U-G4010

320MB/sec SCSI-to-SCSI RAID Subsystem

Installation and Hardware Reference Manual

Revision: 1.1

Summary of Contents for EonStor U16U-G4010

Page 1: ...EonStor U16U G4010 320MB sec SCSI to SCSI RAID Subsystem Installation and Hardware Reference Manual Revision 1 1...

Page 2: ...95054 USA Tel 408 988 5088 Fax 408 988 6288 sales infortrend com support infortrend com www infortrend com China Infortrend Technology Limited Room 1210 West Wing Tower One Junefield Plaza No 6 Xuanw...

Page 3: ...ties of merchantability or fitness for any particular purpose Furthermore Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereo...

Page 4: ...itions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Warning Use only shielded cabl...

Page 5: ...anel Components 1 8 1 5 1 The RAID Controller Module 1 8 1 5 2 I2C Enclosure Monitoring 1 11 1 5 3 Power Supply Units 1 11 1 5 4 Cooling fan modules 1 13 1 6 ES Subsystem Monitoring 1 13 1 6 1 I2C bus...

Page 6: ...ler Module 2 15 2 9 Mounting the Enclosure 2 15 2 9 1 Enclosure Mounting Considerations 2 15 2 9 2 Slide Rail Availability 2 16 2 10 Hard Drive and Drive Tray Installation 2 16 2 10 1 Hard Drive Insta...

Page 7: ...tem Maintenance 5 1 5 1 Chapter Overview 5 1 5 2 Overview 5 2 5 2 1 About Subsystem Maintenance 5 2 5 2 2 General Notes on Component Replacement 5 2 5 3 Controller Module Maintenance 5 3 5 3 1 Overvie...

Page 8: ...o Switch Cache Policy and Auto Shutdown A 3 A 4 3 Global and Local Spares A 3 A 4 4 Hot Swapping of Drives A 3 A 4 5 S M A R T Support A 3 A 4 6 Other Fault Tolerant Features A 4 Appendix B Specificat...

Page 9: ...ndix Overview D 1 D 2 Spare Parts D 2 D 2 1 Controller Modules D 2 D 2 2 General Spare Parts D 3 D 3 Accessories D 4 Appendix E Pin outs E 1 E 1 Appendix Overview E 1 E 2 SCSI Port Pin outs E 2 E 3 Co...

Page 10: ...crews eject levers and the metal frames face plates Avoid touching PCB boards or connector pins To comply with safety emission or thermal requirements none of the covers or replaceable modules should...

Page 11: ...l battery backup unit and the battery charger board the hard drives and the drive trays A description of DIMM module upgrading is also given Chapter 3 Subsystem Monitoring This chapter teaches the use...

Page 12: ...Ethernet connector are among those specified Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosu...

Page 13: ...cs The italicized text is the cautionary message Lists Bulleted Lists Bulleted lists are statements of non sequential facts They can be read in any order Each statement is preceded by a round black do...

Page 14: ...EonStor U16U Installation and Hardware Reference Manual xiv EonStor U16U G4010 This page has intentionally been left blank...

Page 15: ...ariations 3 Introduces the different active components on the subsystem 4 Introduces the different monitoring techniques After reading this chapter a user should 1 Have a good overview the ES U16U sub...

Page 16: ...em and the easy accessibility to all major subsystem components ensures that the ES U16U can be easily maintained 1 2 2 Model Variations The SCSI 320 ES U16U subsystems come in four different models T...

Page 17: ...are referred to as Rear Panel Components 1 2 3 1 Front Section The front section of the ES subsystem features a 4 x 4 layout for sixteen 3 5 SCSI 320 drives and houses a foldable LCD panel 1 2 3 2 Rea...

Page 18: ...2 below shows a 6 channel ES U16U G40106 RAID subsystem cascaded to a JBOD Channels 0 and 1 are connected to host computers Channels 2 and 3 connect to the disk drives housed in the RAID subsystem Cha...

Page 19: ...d signal glitches that might happen while removing or installing these modules 1 3 1 Front Panel Overview The front panel of the ES RAID subsystem described in this manual is shown Figure 1 4 A descri...

Page 20: ...em Rear View The rear panel shown in Figure 1 5 is designed to accommodate the following components Controller Box The controller box contain both the RAID controllers and the optional battery back up...

Page 21: ...ation of standard 1 pitch 3 5 disk drives The drive bays are located on the front panel and are easily accessible to the end user As shown in Figure1 7 below the ES subsystem is housed in an enclosure...

Page 22: ...ve channels CH2 and CH3 The IFT 3260 controller is mounted onto the base of the controller module beneath the host IO board The DIMM module is located on the controller board and when the DIMM module...

Page 23: ...es with the four channel models IFT 9270UDU4S4 does not have a chip or any of the external expansion connectors The host IO board that comes with the 6 channel models IFT 9270UDU4S6 comes with an addi...

Page 24: ...5 Drive Bay Interfaces The controller comes with 2 SCSI 320 drive channels CH2 and CH3 that connect to the physical drives through the backplane that separates the front section of the subsystem from...

Page 25: ...and components within the enclosure are linked by an I2C serial bus When a JBOD is cascaded to a RAID system connect the I2C link so that its status can be seen by the ES U16U The controller firmware...

Page 26: ...the PSU has failed and needs to be replaced A retention screw on the right side of the PSU module is used to secure the PSU to the enclosure If the PSU needs to be removed the retention screw must be...

Page 27: ...ules are installed directly above the PSUs Any of the two blowers inside the module can be replaced separately provided that a faulty unit is quickly replaced and re installed Figure 1 13 Bottom view...

Page 28: ...e components fail or when certain controller or subsystem thresholds are exceeded If you hear an audible alarm being emitted from the ES subsystem it is imperative that you determine and rectify the p...

Page 29: ...s are properly installed A failed component should therefore only be hot swapped when a replacement is available If a failed component is removed but not replaced permanent damage to the subsystem can...

Page 30: ...EonStor U16U Installation and Hardware Reference Manual 1 16 Connector Type Supported Connections and Other Information This page has intentionally been left blank...

Page 31: ...r 1 Discusses installation pre requisites 2 Discusses installation safety procedures 3 The unpacking procedure 4 Installation replacement of DIMM modules 5 Installation of BBU modules controller modul...

Page 32: ...and used for the expansion port must be purchased separately See Section 4 2 1 2 3 Safety Precautions 2 3 1 General Considerations Power Source Make sure power source is within the correct power range...

Page 33: ...ection The rack cabinet into which this subsystem is to be installed must support overcurrent protection and must not be overloaded by the modules installed Other requirements such as ventilation airf...

Page 34: ...or connector pins 2 4 Hardware Installation Preparation 2 4 1 Tools or Equipment Needed for Installing the Subsystem The only tools necessary are 2 cross head Phillips and 3 16 slotted screwdrivers 2...

Page 35: ...ardware may accidentally be installed incorrectly Step 1 Unpack Unpack the subsystem and make sure that all the components that are meant to come with the subsystem have indeed arrived See Section 2 5...

Page 36: ...ubsystem The ES U16U subsystem will be packed in two separate levels as shown in Figure 2 1 below Carefully check the items contained in each box before proceeding with installation NOTE A detailed pa...

Page 37: ...alled WARNING Although it is possible to change the DIMM modules users are not encouraged to do so It is recommended that user s carefully consider their memory requirements prior to purchasing the su...

Page 38: ...nd the DIMM module correctly installed Purchasing considerations When purchasing an SDRAM DIMM to install on the controller board contact the EonStor subsystem vendor 2 6 2 DIMM Module Upgrade Procedu...

Page 39: ...to board connectors are separated from those on the controller board See Figure 2 1 Step 4 Remove the Interface Retention Screws There are also retention screws on the rear panel of the controller mo...

Page 40: ...e Figure 2 3 Remove the Host IO Board Step 6 Remove the pre installed DIMM The DIMM slot should now be visible with the currently installed SDRAM DIMM module Gently open the white clips on either side...

Page 41: ...arger board should be re installed now Detailed installation instructions for the BBU installation procedure can be found in Section 2 7 2 Step 10 Re insert all the retention screws Re install all the...

Page 42: ...d Both these items must be installed 2 7 2 BBU Installation Procedure To install a BBU module into the ES U16U subsystem please follow these steps Step 1 Remove the controller Module If the controller...

Page 43: ...the controller board through two board to board connectors Correctly orient the charger board and align its board to board connectors with those on the controller board as shown in Figure 2 7 Place t...

Page 44: ...tention screws Align the BBU mounting brackets with the location of the previously removed retention screws Once aligned reinsert the retention screws making sure that each one passes through one of t...

Page 45: ...ndles outwards and orient them to an angle of approximately 15 degree relative to the controller rear panel Carefully orient them so that the notches on the handles can lock onto the protruded edge of...

Page 46: ...70CSlider36 0010 Slide rails for 26 36 deep rack IFT 9270CSlider32 0010 Slide rails for 24 32 deep rack Please refer to the installation guide that came with the slide rails for further instructions o...

Page 47: ...d Drive Installation The hard drive must first be installed into a drive tray before the tray is installed into the ES chassis Step 1 Place the SCSI 320 hard drive into the drive tray as shown in Figu...

Page 48: ...sible and is easily lifted Figure 2 5 Drive Tray Front Flap Step 3 Line the drive tray up with the slot in which you wish to insert it Make sure that it is resting on the rails inside the enclosure On...

Page 49: ...on WARNING All the drive trays even if they do not contain a hard drive must be installed into the enclosure If they are not installed into the enclosure then the ventilation required for cooling will...

Page 50: ...EonStor U16U Installation and Hardware Reference Manual 2 20 This page has intentionally been left blank...

Page 51: ...and definitions of status indicating LEDs 3 Describes the audible alarm and events that may cause it to trigger 4 Introduces the ES subsystem I2 C monitoring After reading this chapter a user should...

Page 52: ...tification Process Center NPC sub module can be used to keep user s informed over a variety of communication devices like FAX pager e mail etc The installation and operation of RAIDWatch has been full...

Page 53: ...f the component on which they are mounted The ES U16U has a total of 42 status indicating LEDs distributed over the active components in the following way Controller Module 3 LEDs used to indicate the...

Page 54: ...ler is not ready for operation Table 3 1 Controller module LED Definitions 3 3 3 LAN Port LEDs The LAN port comes with two LEDs As shown in Figure 3 2 one LEDs indicates the Online Status and the othe...

Page 55: ...Static Red The PSU has failed and is unable to continue providing power to the subsystem OFF The power supply has not been turned on The PSU module LED will remain off even if the power cable has been...

Page 56: ...at the fan is functioning properly RED Status OFF The respective cooling FAN is operating without any difficulties ON The respective cooling FAN has failed and the module must be replaced Table 3 4 Co...

Page 57: ...rred OFF indicates that the subsystem and all the subsystem components are operating correctly Table 3 5 LCD Panel definitions 3 3 7 Drive Tray LEDs The drive trays come with two status indicating LED...

Page 58: ...e status of the storage management subsystem The NPC functionality can be activated and the instructions are given in the RAIDWatch User s Manual NOTE The RAIDWatch User s Manual can be found on the C...

Page 59: ...ues To see how to change these values please refer to the Generic Operation Manual that came with your system 3 6 2 Failed Devices If any of the following devices fail the audible alarm will be trigge...

Page 60: ...power switches on EonStor enclosures The I2C connector is located near the power switch on the upper left corner of enclosure rear panel Once connected the RAID system will automatically poll the ser...

Page 61: ...s how to connect the ES subsystem to external devices 3 Briefly introduces FC topologies SFP connectors lasers etc 4 Shows how to integrate an ES subsystem into a network 5 Fully describes the power o...

Page 62: ...uality and that a reputable manufacturer has produced them To ensure optimum ES U16U performance it is necessary to use proper SCSI 320 high quality durable SCSI cables Failure to do so will result in...

Page 63: ...hrough the second host computer That is if the host computer connected to CH1 fails the data can still flow through the host computer connected to CH0 and vice versa If in Figure 4 1 the host computer...

Page 64: ...EonStor U16U Installation and Hardware Reference Manual 4 4 EonStor U16U Subsystem Host Connection Figure 4 3 Subsystem Expansion...

Page 65: ...Drive Trays ALL the drive trays whether or not they have a hard drive have been installed into the subsystem Cable Connections The host ports on the subsystem have been correctly connected to a host...

Page 66: ...rn both the power switches on If only one PSU is operating and fails the whole system will crash 4 3 4 Power On Status Check Once the EonStor subsystem has been powered on the status of the entire sub...

Page 67: ...Screen When Powering On the subsystem the following messages should appear on the front panel LCD screen Wait for the front panel LCD to show READY or No Host LUN before the host boots up Refer to Fig...

Page 68: ...d on the host computer to stop all IO accesses to the EonStor subsystem Please refer to the user manual that came with your host computer 2 Disconnect the host The host must be disconnected from the s...

Page 69: ...n an ES subsystem 2 Describes how to maintain the controller module 3 Describes how to hotswap the active components in the subsystem After reading this chapter a user should 1 Be able to effectively...

Page 70: ...Hard Drives 5 Hard Drive trays 5 2 2 General Notes on Component Replacement With the exception of the RAID controller module all the components on the ES subsystem including the PSU modules cooling FA...

Page 71: ...ails BBU Module with BBU charger board Optional Yes The BBU can be installed after the initial installation procedure or replaced if a previously installed BBU module is damaged and fails IO Board No...

Page 72: ...board and the DIMM module have not incurred any damage they may be reused in the new controller module For instructions on how to replace a controller module please follow these steps Step 1 Turn the...

Page 73: ...rther details please refer to Section 5 3 5 Step 7 Reinstall the DIMM Module Install the DIMM module into the new controller module For further details please refer to Section 5 3 5 Step 8 Reinstall t...

Page 74: ...de to minimize the overall disruption to the service To replace a BBU module please follow these steps Step 1 Power Down the subsystem Before replacing the BBU module correctly power down the subsyste...

Page 75: ...oard and spacers that connect the IO board to the controller board Remove these screws Figure 5 3 Remove BBU Retention Screws Step 7 Insert retention screws Line the brackets of the new BBU with the s...

Page 76: ...IMM module If a DIMM module has failed prior to removing the controller module both PSU modules must be turned off and all the cables connected to the controller must be disconnected DIMM module repla...

Page 77: ...he internal airflow and the subsystem will over heat possibly causing irreparable damage to some of the subsystem components WARNING Although the PSU modules are fully redundant it is not advisable to...

Page 78: ...d PSU Module Figure 5 4 Removing the PSU Retention Screw 4 A clip can be seen at the top left hand corner of the PSU This clip is used to secure the PSU into the subsystem enclosure To remove the PSU...

Page 79: ...new PSU module into the subsystem Push the PSU into the slot until it clicks into place 7 To firmly secure the PSUs into place reinsert the retention screw 8 Replace the power cable that is used to co...

Page 80: ...as soon as possible A failed cooling FAN module should only be removed from the subsystem when the user has an immediately available replacement module that can be installed as soon as the failed cool...

Page 81: ...y from the ES subsystem enclosure it must not be removed too quickly When removing a drive tray withdraw it from the enclosure slowly If the drive tray is removed too quickly a drive IO timeout will o...

Page 82: ...st be unlocked To do this turn the silver key lock on the front of the drive tray until the groove on its face is in a horizontal orientation 2 Once the key lock is unlocked open the front flap To ope...

Page 83: ...options of the ES U16U subsystems 2 Introduces some of the Redundant Features 3 Describes some of the fault tolerant features 4 Describes the mechanical features After reading this Appendix a user sho...

Page 84: ...Host The ES U16U controller modules have two SCSI 320 host channels Both these channels can be connected to a SCSI 320 host computer with data transmission rates of up to 320MB sec A 3 3 Sixteen SCSI...

Page 85: ...e conditions persist for a preset period of time auto shutdown of the controller will commence All the thresholds associated with this mechanism are user configurable and once a subsystem manager rest...

Page 86: ...spare upon the discovery of errors A 4 6 Other Fault Tolerant Features Other comprehensive failure management features on the EonStor RAID Subsystem include Automatic Bad Block Assignment Background...

Page 87: ...x Overview This Appendix provides 1 Technical Specifications 2 Controller Specifications 3 Drive Tray Specifications 4 Power Supply Specifications 5 RAID Management 6 Fault Tolerance Management After...

Page 88: ...of backup time using a 512MB memory 4MB onboard flash memory for controller firmware with a real time clock noting controller event time of occurrence and for scheduling maintenance tasks by future fi...

Page 89: ...ht 131 mm Width 447 mm Length 500 mm EMI EMC FCC Class B CE UL Shock Half sine Operating 5G peak 11ms duration Non operating 15G 11s half sine Vibration Operating 5 500Hz 0 2G X Y Z Non operating 5 50...

Page 90: ...te back variable optimization parameters per array Cache Memory Up to 1GB SDRAM with without ECC non registered Number of LUNs Up to 32 per host ID a maximum up to 1024 depending on system configurati...

Page 91: ...onnection In band over SCSI Ethernet or RS 232C Configuration on Disk Configuration Data stored on disks for logical drive assemblies to exist after controller replacement Failure Indicator Via Alarm...

Page 92: ...or U16U Installation and Hardware Reference Manual B 6 drive Salvage the 2nd temporary failed drive in a RAID 1 3 or 5 logical drive Yes Salvage the 1st temporary failed drive in a RAID 0 logical driv...

Page 93: ...C Packaging C 1 Appendix Overview This Appendix 1 Describes the subsystem packaging 2 Lists components that can be found in the contrainer After reading this Appendix a user should 1 Be able to check...

Page 94: ...es are as seen in Figure C 1 placed in a single container box The subsystem chassis is placed right at the bottom of the box Two boxes containing HDD trays and two boxes containing controller modules...

Page 95: ...l Modem 1 Screws for Mounting Enclosure rack 12 4 x M6 4 x M5 4 x 10 32 Quick Installation Guide 1 Table C 1 ES U16U Packaging The CD pack comes with the HW Manual Operation Manual GUI and GUI User s...

Page 96: ...o EP foam blocks that are used to fix the chassis within the bottom of the box The Enclosure Chassis contains the components shown below System PCBs 2 PSU Modules 2 Cooling FAN modules 1 Host Port mod...

Page 97: ...1 Shared spare parts 2 Single Controller Model Only Spare Parts 3 Single Upgradable Dual Redundant Model Only Spare Parts 4 Shared accessories 5 Single Controller Model Only Accessories After reading...

Page 98: ...er Controller Module Channels Controller Board IO Board DIMM Module IFT 9270UCMU4 4 0010 4 x SCSI 320 IFT 3260 IFT 9270UDU4S4 None IFT 9270UCMU4 4M2 0010 4 x SCSI 320 IFT 3260 IFT 9270UDU4S4 256MB IFT...

Page 99: ...d 1U dual blower cooling FAN module with cage LCD Front Panel IFT 9270CLCDPan Front panel LCD module that includes the LCD module itself and a front face plate Left Handle IFT 9270CHandLNL Left handle...

Page 100: ...urs SCSI Cable IFT 9270UHstCab SCSI cable for U16U to host SCSI 68 pins to VHDCI SCSI Cable IFT 9270CDCCAB9 SCSI cable with 9 VHDCI connectors for Daisy Chain SCSI Cable IFT 9270CDCCAB5 SCSI cable wit...

Page 101: ...outs E 1 Appendix Overview This Appendix lists 1 The pin outs for the different external interfaces on the subsystem After reading this Appendix a user should 1 Be able to determine the pin outs on t...

Page 102: ...D15 5 SDP1 39 SDP1 6 SD0 40 SD0 7 SD1 41 SD1 8 SD2 42 SD2 9 SD3 43 SD3 10 SD4 44 SD4 11 SD5 45 SD5 12 SD6 46 SD6 13 SD7 47 SD7 14 SDP0 48 SDP0 15 GND 49 GND 16 DIFSENS 50 GND 17 TPWR 51 TPWR 18 TPWR 5...

Page 103: ...C No connection 4 N C keylocked No connection 5 RX Receiver positive 6 TX Transmitter negative 7 GND Ground 8 GND Ground 9 RX Receiver negative Table E 2 DB 9 Serial Port Pin Outs E 3 2 Ethernet Port...

Page 104: ...anual E 4 Mains Power E 4 Mains Power IEC type receptacle E 5 I2 C Port RJ 11 Modular phone jack connector pin outs are shown in Table E 4 Pin Number Pin Name Pin Number Pin Name Pin1 I2CCLK Pin3 NC P...

Page 105: ...module LEDs 4 6 controller module maintenance 5 3 controller module replacement 5 4 controller module 1 3 1 8 2 5 2 15 3 3 5 2 cooling fan module LED 3 5 cooling fan module maintenance 5 11 cooling fa...

Page 106: ...abling 2 5 L LAN Port LED 3 4 LAN port 3 4 LCD panel LEDs 3 6 4 6 LCD panel 1 5 1 7 3 3 4 7 LED 1 13 3 2 3 3 local Spare A 3 lower level 2 6 M maintenance 5 2 Media Scan A 3 memory module 2 2 2 7 4 5...

Page 107: ...nels A 2 SCSI 320 host A 2 SCSI 320 1 2 SDRAM DIMM module 1 8 2 7 2 8 self monitoring features 3 2 six channel model 4 3 spares A 3 startup 4 7 static electricity 2 4 static free 2 2 subsystem feature...

Page 108: ...Index I 4 This page has intentionally been left blank...

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