11
WARRANTY
ZipDesk warranty coverage includes a lifetime warranty on the steel frame, 10 years on the motors and electronics, and 5 years on the desktop.
THIS WARRANTY only covers defects as specified herein and does not include defects or damages attributable to improper installation,
misuse or normal surface weathering, or defects or damages caused by accidents or fire or other casualty or Acts of God, or any other
causes, or occurrences beyond the manufacturer’s control. The exclusive remedial action provided for the customer hereunder shall be
repair, restoration or replacement of the components as are found to be defective.
TABLE TOP: The replacement of new materials for those as may result in a color variance in comparison to the originally applied powder
coating due to slight color or texture changes by powder coat manufacturers and is not indicative of a defect. ZipDesk reserves the right to
substitute such powder coats as are then being manufactured and is only obligated to match color and quality with such products as it is
manufacturing at the time of replacement.
ELECTRIC BASE FRAME: New base frames may have paint defects or scratches on components that are hidden beneath the surface of the
desk, which are normal. Painted components that are normally visible to sitting or standing users after installation of the table top, that
arrive in damaged condition, will be replaced under this warranty if ZipDesk is notified before the component is installed.
THIS WARRANTY is limited to repair, restoration and/or replacement by ZipDesk of any defective unit provided the manufacturer: (a)
receives a written, faxed or e-mailed notice of claim under this warranty, including sufficiently high resolution photographs or video that
clearly show the nature of the damage, and (b) within 30 days after notice of claim, is in receipt of the defective unit at its place of business,
unless this requirement is waived by ZipDesk. The manufacturer may` arrange for retrieval of the defective product via its carrier-of-choice.
In some cases the manufacturer may elect not to retrieve the defective component, and may opt to send a replacement product based
only on photographic evidence of warrantied defects. If upon receipt and inspection of the returned component it is determined that the
damage was not due to a manufacturing flaw but rather one of the exempted reasons stated above, the costs of shipping the units to and
from the manufacturer, plus the cost of the replacement component, shall be charged back to the customer.
LIMITATION OF LIABILITY: IT IS UNDERSTOOD AND AGREED THAT MANUFACTURER’S LIABILITY, WHETHER IN CONTRACT, IN TORT
UNDER ANY WARRANTY, IN NEGLIGENCE OR OTHERWISE, SHALL NOT EXCEED THE RETURN OF THE AMOUNT OF PURCHASE PRICE
FOR THE DEFECTIVE ITEM PAID BY PURCHASER AND UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THE TRANSACTIONS UNDER THIS AGREEMENT MAY BE
BROUGHT BY THE PURCHASER MORE THAN ONE YEAR AFTER THE CAUSE OF THE ACTION HAS ACCRUED.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, AND SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS HEREIN MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY, FROM STATE
TO STATE. THIS WARRANTY APPLIES ONLY IN THE U.S. AND CANADA. WARRANTIES OUTSIDE OF THE UNITED STATES MAY VARY. PLEASE
CONTACT YOUR LOCAL DEALER FOR DETAILS.
TO OBTAIN warranty repair please contact the ZipDesk Customer Care Department with the contact information provided on the back of
this manual.
WARRANTY REGISTRATION
Your ZipDesk warranty goes into effect on the date purchased. Proof of purchase is required for all warranty service, and registering your
product can expedite any warranty claims. To register your product, you will need the Warranty Registration ID included on the Warranty
Registration Card included with your ZipDesk. Visit
www.TheZipDesk.com/warranty
to register your product.
