Setup and Assembly Manual
Page 63
C.8
Error Codes and Warnings
The scanner does report error conditions on the display and through the API. Some errors
are only sent to the API.
A green problem description signals that operation of the scanner is still possible although
the error will have an influence on the behavior or quality of the scanner.
A problem description in red marks an errors which will stop the scanner and inhibits
further scanning.
C.8.1
Error Codes
Error # Error message shown in
the display
Error message sent to
application
Problem description
1
Scanner in use.
An attempt to access the scanner
was made from a different
application.
2
Invalid session ID.
An attempt to access the scanner
with an invalid session ID was made.
4
Invalid password
The stop button was pressed during
the operation.
5
E05 S2N BOARD
S2N board failure
The S2N board is either not found or
found defective. Make sure board is
sitting correctly on the motherboard.
7
USER BREAK
Stop button pressed.
The stop button was pressed during
the operation.
8
User timeout
The function ended because of a
time out
9
Warming up
The device is still warming up and
cannot be used.
10
Invalid setting value.
The value sent to the device is
invalid.
11
Setting does not exist.
The settings does not exist.
12
Invalid user docsize.
The size of the user format is invalid.
14
Invalid resolution or color
mode.
Either the resolution or the color
mode is invalid.
20
E20 MOTOR 1 (O)
SCAN DRIVE
Motor 1 (Scan drive): End
switch permanently open.
The home position switch is
permanently open. The mechanics of
the corresponding motor could be
blocked or the switch/cable is
defective.
21
Error 21 Motor 1:
Transport locked
Motor 1 / PCI 1 (Box drive):
Transport locked
